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Audi San Diego - Service Center

San Diego, CA

4.3
2,344 Reviews

2,344 Reviews of Audi San Diego - Service Center

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May 07, 2019

Truely outstanding experiance I have never had a bad experiance with the Audi Miramar service center. They truely try to take care of all your worries and needs with a smile. I More

by DOWSER22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
May 07, 2019

AIMAL, GEORGE, & MANNY WERE GREAT Aimal sold me my car almost a year ago, but only had 3500 miles on it. He recommended the oil change so I made the appointment. Showed up and George c More

by GREYJREALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimal Abawi, Manny Gastelum
May 06, 2019

Terrible Store Service Guy I went to change the tire of a Q7 2019 and the guy in the store that assigns the cars to be used by customer was extremely rude, he made me feel like More

by LUIS35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Van Gompel, Brent Drake
May 20, 2019 -

Audi San Diego responded

Hello LUIS35, We want to sincerely apologize for your negative experience in our service department. However, we have several employees that work that loaner desk , and we'd like to learn more about your situation and what exactly happened .Our service manager Mark Monell, would like the opportunity to speak with you at your earliest convenience and can be reached M-F, 8 a.m.- 6 p.m. at 858-549-6020 or via email at mark.monell@audisandiego.com.

May 06, 2019

Not Great While there for a $500 oil change, attempted to get part on Audi roof rack replaced. Told it was aftermarket and I should search Internet. Later con More

by DAVID500
Recommend Dealer
No
Employees Worked With
Mark Monell, Joe Caffrey
May 06, 2019

Quick. Friendly environment. Professional demeanor. Our services has met our high expectations in getting the job done in a quick effective and efficient manner. Hope to receive c More

by JCQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
May 06, 2019

Service The service department is really friendly and explain everything to you. Make you feel like they really care about you and makes you feel comfortable. More

by Palacios25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Aimal Abawi, Damien Burton
May 06, 2019

Personal experience I had an awesome experience The moment I walked in, I was greeted and offered beverages I didn’t wait more than 1 minute before I was taken care o More

by ambers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie, Manny Gastelum, Tami Hudson
May 05, 2019

20,000 mile service Good experience as always. It was an hour and. A half wait for a loaner car but I was warned about this and offered a shuttle or ride share service if More

by SPENCERBERMAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
May 05, 2019

50,000 mile & factory recall service Audi San Diego is always friendly and accommodating. They are clear regarding what needs to be taken care of and provide a loaner car when needed. I a More

by CFLECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Lehrke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Monell
May 04, 2019

Audi San Diego knows how to make it right The service of a car is so important and Audi of San Diego knows how to do it. With an amazing service advisor (Damien Burton), you know that you are More

by SD Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
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