Audi San Diego - Service Center

Excellent As Always My annual maintenance was flawless as usual. George makes everything so easy down to the tiniest details. I spent about 15 minutes dropping my car o My annual maintenance was flawless as usual. George makes everything so easy down to the tiniest details. I spent about 15 minutes dropping my car off and George arranged a Lyft ride home and put a link on my phone for the return trip. So nice! There was recall work needed on my Audi TTS and he had already ordered the part for my appointment. No hassles or delays! George is just the best: easy to get a hold of by phone or text, responds promptly, so positive about my concerns or questions I have, highly experienced and honest, and I could go on and on. Kudos also to the guys who greeted me when I first pulled in to the dealer. There was no down time at all and my fob batteries were changed within two minutes. Just a smooth, efficient operation. More

Everyone from Service to Sales and the associate who processed my Audi Courtesy Car was extremely courteous, friendly, professional - communism’s follow up and follow through was at the highest level. processed my Audi Courtesy Car was extremely courteous, friendly, professional - communism’s follow up and follow through was at the highest level. More

Excellent and attentive as always. I appreciate the responsiveness and professionalism Damien exhibits. In and out with my loaner no hassles or strife. Would recommend responsiveness and professionalism Damien exhibits. In and out with my loaner no hassles or strife. Would recommend More

E-tron Excellent service; very attentive. Gerald Camacho was very involved and looked after me and the car. I also want to comment on the fact that everyon Excellent service; very attentive. Gerald Camacho was very involved and looked after me and the car. I also want to comment on the fact that everyone wore masks and maintained safe distancing - very important at this moment in time. More

Service was ok, just very disappointed that I took my car to get fix but the technician could not identify the problem, if not Audi then who can? to get fix but the technician could not identify the problem, if not Audi then who can? More

Nacho is a rockstar! Taking a second out of my day to give praise to Nacho. Through the frustration of having my R8 at the shop over and over for an annoying squeaky seat, Taking a second out of my day to give praise to Nacho. Through the frustration of having my R8 at the shop over and over for an annoying squeaky seat, he was the shining star making my experience feel world class. Always greeting me with a smile (through the mask of course), genuinely asking about me and how I am and providing me with quick and easy service. Nacho went the extra mile every time. Not only does he deserve praise but a raise (that rhymed). Possibly a bonus and or a promotion. I'm proud to write all of this on his behalf and hope that he is acknowledged for his efforts. Cheers Nacho! More

Our Q5 was there for repair after it was not turning on, had burning smell coming out and we had to tow it. Our car stayed there for close to 2 weeks. No one called us to inform what was wrong. We had to ca had burning smell coming out and we had to tow it. Our car stayed there for close to 2 weeks. No one called us to inform what was wrong. We had to call 3 times to follow up. We purchased extended warranty through them but they couldn't locate it. I'm not sure if we wouldn't have called, then when would they give our car back. In the past, they have sent us a video of mechanic doing walking around the car and informing what's wrong. They also emailed detail PDF reports in the past. Nothing happened like that during this visit. I hope this won't repeat with us or happen with others. More

Everybody that helped me through this process was very helpful.... thank you The courtesy car needed a bath ... I took it home and washed it .. helpful.... thank you The courtesy car needed a bath ... I took it home and washed it .. More

Jerald made the whole process very smooth and he was very accommodating. Will always do business with him. Great service. Audi was well taken care of. accommodating. Will always do business with him. Great service. Audi was well taken care of. More