Audi San Diego - Service Center

Excellent experience I like this dealership because they provide great atmosphere and waiting area for their customers. Manny is a great service advisor, very professional I like this dealership because they provide great atmosphere and waiting area for their customers. Manny is a great service advisor, very professional, friendly, and his customer service skills are exceptional. More

excellant service dropped my car off and george was great. He kept me informed and got the car done on time. I would refer my friends to your dealer dropped my car off and george was great. He kept me informed and got the car done on time. I would refer my friends to your dealer More

Great experience with Damien Damien Burton is a great service advisor. I usually schedule an appointment with him because he is really thorough and explains things very clearly. P Damien Burton is a great service advisor. I usually schedule an appointment with him because he is really thorough and explains things very clearly. Plus, he is super friendly and energetic and it is great to deal with someone like that. More

Great service from George Had another great experience with service from Audi due to the competence, efficiency, and knowledge of George Gushulak. Nice waiting area, quick whi Had another great experience with service from Audi due to the competence, efficiency, and knowledge of George Gushulak. Nice waiting area, quick while you wait service More

Trustworthy Routine Maintenance Scott Kealy is always very "down to earth", friendly & accommodating. Thanks for replacing 3 stolen lug nut covers. Although my car was filthy dirty Scott Kealy is always very "down to earth", friendly & accommodating. Thanks for replacing 3 stolen lug nut covers. Although my car was filthy dirty inside, cleaning person did ok job and I shouldn't ask for more than was done. But the exterior cleaning could have been better by just buffing out some smudges in the finish with a towel, which I did in about 10 minutes after I got home. More

Coolant Leak Repair Outstanding customer service. Excellent repair and testing accomplished in timely manner. Service rep went extra mile to contact my insurance to repor Outstanding customer service. Excellent repair and testing accomplished in timely manner. Service rep went extra mile to contact my insurance to report and complete repair claim. More

DUE BILL FULFILLED I noticed a small star before I purchased my vehicle so they arranged a work order before I left the lot. A representative contacted me to schedule th I noticed a small star before I purchased my vehicle so they arranged a work order before I left the lot. A representative contacted me to schedule the repair within a few days. The work was done in a few hours and I was given a loaner vehicle in the meantime. Penni is informative, friendly and an asset to this service center. I plan on returning to this service center for all my vehicle's needs. More

Easy and convenient Damion has the best customer service! He is always so friendly and helpful. Love seeing him when I come in! I’ve been here a multiple times and everyo Damion has the best customer service! He is always so friendly and helpful. Love seeing him when I come in! I’ve been here a multiple times and everyone is always so nice. More

Replacement of Front Seat Covers Manny was phenomenal going to bat for us relative to spotting on the front seats that he could tell was not caused by us. Ultimately the lux Care folk Manny was phenomenal going to bat for us relative to spotting on the front seats that he could tell was not caused by us. Ultimately the lux Care folks picked up the tab. The process took over a month and we had a loaner car the whole time. Manny had our car detailed for us upon pick up and was a pleasure to work with. More

All good, some surprising nickel and dime stuff diminishes Very good customer facing experience, friendly and efficient. The off-putting part was very pricey little extras to the pre-purchased interval servic Very good customer facing experience, friendly and efficient. The off-putting part was very pricey little extras to the pre-purchased interval service (want to rotate the tires?) and an offensive, after the fact, gas charge of $30 for driving the 35 miles home and back... More