Audi San Diego - Service Center

Standard service Jerald is awesome. Makes me enjoy having service done. He always goes above and beyond of what is expected. He took care of items I didn’t even know n Jerald is awesome. Makes me enjoy having service done. He always goes above and beyond of what is expected. He took care of items I didn’t even know needed attention. More

Excellent Great service and experienced employees. Facilities are very clean. Quick and transactions and very friendly staff and very helpful automatic statu Great service and experienced employees. Facilities are very clean. Quick and transactions and very friendly staff and very helpful automatic status of service communication system in place. Text messages works wonderful. More

10K mile service They were quick to complete the scheduled service while I waited. They took less time than anticipated which was good and they explained in detail an They were quick to complete the scheduled service while I waited. They took less time than anticipated which was good and they explained in detail any additional items I may be interested in at that time. More

Very efficient Making an appointment was easy although I had to wait a few days for the actual appointment, customer service was fast and efficient, the service in m Making an appointment was easy although I had to wait a few days for the actual appointment, customer service was fast and efficient, the service in my car was well done, the only thing I didn’t like is that since my car stayed in the dealer overnight I was left without a car for a day because they were out of loaner cars by 10:00 in the morning. More

AddBlue top up George rocks, makes drop off and pickup easy and quick! never have any complaints and using the new text communications makes life very easy. No compl George rocks, makes drop off and pickup easy and quick! never have any complaints and using the new text communications makes life very easy. No complaints! More

Fast, professional, very easy Service members were very courteous and kept me well informed. They offered me rides to and from the dealership and made the process and painless and Service members were very courteous and kept me well informed. They offered me rides to and from the dealership and made the process and painless and stress free as possible. Once service was complete they went over the process thoroughly and I will continue to keep coming back. More

Great Service Nacho my current service advisor always provides professional services and makes sure my car is ready on time and also makes sure a loaner is availabl Nacho my current service advisor always provides professional services and makes sure my car is ready on time and also makes sure a loaner is available for us . More

Easy Scheduling At times scheduling any type of appointment in the world of automation, long hold times and appointment wait times can be a huge hassle. Let’s admit i At times scheduling any type of appointment in the world of automation, long hold times and appointment wait times can be a huge hassle. Let’s admit it, it can be down right frustrating. I had an amazing experience scheduling an appointment online, it was easy, convenient and I was able to get an appointment the following day. To make things even better, it was a fast process when dropping my vehicle off, everyone was very friendly, I received text updates when they were running a little behind and when my vehicle was ready. The entire process from start to finish was amazing. More

Amazing visit at San Diego Audi My vehicle was making an awful noise. I contacted my service rep who was able to give me a list of possible issues. He was able to quickly schedule My vehicle was making an awful noise. I contacted my service rep who was able to give me a list of possible issues. He was able to quickly schedule the repair within the week and follow on updates daily until the repair was completed. More

Mechanical Repair Upon discovering that my windshield wiper pump was inoperative, I contacted my service rep. Manny who was able to schedule my appointment promptly to Upon discovering that my windshield wiper pump was inoperative, I contacted my service rep. Manny who was able to schedule my appointment promptly to get my vehicle serviced. I was provided excellent customer service with a loaner vehicle to use during the repair to minimize the impact on my schedule. The repair was completed and a full explanation of the service was provided upon picking up the vehicle. Manny and the team continue to set the bar as the gold standard for customer service expectations. More