Audi San Diego - Service Center
San Diego, CA
2,344 Reviews of Audi San Diego - Service Center
fuel rod recall and tire change Damien was excellent, as always. Routine ecall visit turned into 2 new tires due to nail puncture. He was able to get me a loaner pretty fast and help Damien was excellent, as always. Routine ecall visit turned into 2 new tires due to nail puncture. He was able to get me a loaner pretty fast and helped with all the paperwork. It is very convenient to reach him by his cell phone or text message More
Tire Damage I had damaged two tires due to an unavoidable pothole on an on-ramp to 163...I called and spoke with Penni, who not only had someone look at the damag I had damaged two tires due to an unavoidable pothole on an on-ramp to 163...I called and spoke with Penni, who not only had someone look at the damage to determine if it would be covered under warranty (it was not), but came very close to matching the tire price which was quoted from my local tire store. Audi did the work promptly. More
Great help from Audi Service Very helpful and responsive. Kept car overnight to troubleshoot a problem I was having and called me immediately when a decision was needed. Great pro Very helpful and responsive. Kept car overnight to troubleshoot a problem I was having and called me immediately when a decision was needed. Great proactivity. And, my first car service (new car purchase) was covered! More
Great customer service The Audi Team is always friendly and efficient! I had work done recently on a safety recall where this was the second half of the recall. Joe & Damien The Audi Team is always friendly and efficient! I had work done recently on a safety recall where this was the second half of the recall. Joe & Damien explained everything that was completed on my A6 and some future recommendations. More
Superb customer service We own three Audi’s and take them all to Audi San Diego. Our service rep is “George”. George answers the phone personally and his response when I sa We own three Audi’s and take them all to Audi San Diego. Our service rep is “George”. George answers the phone personally and his response when I say “I’m having a problem with my car” is to say “Bring it by as soon as you can, we’ll take a look at it”. What more do you want in a service dept? Also, They are efficient and honest! More
Excellent service The service on my car and the customer service were excellent! Thank you so much Scott Kealy to make this visit smooth and have the service done on ti The service on my car and the customer service were excellent! Thank you so much Scott Kealy to make this visit smooth and have the service done on time! More
oil change service Very specific and informative about the process of the service. They handle the service very well. My kids love the lounge room at all! Friendly! Very specific and informative about the process of the service. They handle the service very well. My kids love the lounge room at all! Friendly! More
Great service . My keys were not working. They handled the problem. Would recommend this dealership and their service. I really love my Audi and their service. . My keys were not working. They handled the problem. Would recommend this dealership and their service. I really love my Audi and their service. More
Excellent service experience. I've been servicing my Audi at Audi San Diego for the past 2 years. My service consultant Horacio "Nacho" Mireles has been outstanding at explaining I've been servicing my Audi at Audi San Diego for the past 2 years. My service consultant Horacio "Nacho" Mireles has been outstanding at explaining every detail of the process on every visit. He has kept excellent communication via phone and text message. It's been easy and efficient to set up an appointment online and dropping off my vehicle. More
Service Great service as always. Got in and out quickly had a cool loaner and resolved all my issues abd was covered under warranty. Never a bad experience th Great service as always. Got in and out quickly had a cool loaner and resolved all my issues abd was covered under warranty. Never a bad experience there More