Audi San Diego - Service Center

Great facility, great communication Audi SD has a nice comfortable waiting area (good selection of snack/beverages), great communication on status of car. Brett is always really helpful Audi SD has a nice comfortable waiting area (good selection of snack/beverages), great communication on status of car. Brett is always really helpful. We appreciate it!! More

Car Service Attentive, knowledgeable staff who were pleasant to work with. Check in was smooth and timely, thy kept me informed throughout the process. When I w Attentive, knowledgeable staff who were pleasant to work with. Check in was smooth and timely, thy kept me informed throughout the process. When I went pick up my car, they gave me a good summary on what was done to the car as well as a recommendation on additional work that needs to be performed on the car. Overall a smooth and enjoyable experience! More

Excellent in all respects, Great attention to detail where informed on timely matter of all goings on the A5, the video option you guys have is incredible, jeep up the good work Great attention to detail where informed on timely matter of all goings on the A5, the video option you guys have is incredible, jeep up the good work. More

Excellent, Quick service Very friendly people who were on time. My only complaint is that I have received numerous emails telling me to book service on my cars. I have had b Very friendly people who were on time. My only complaint is that I have received numerous emails telling me to book service on my cars. I have had both cars in for oil changes and annual service within the past two months but keep getting the annoying emails. More

Excellent service; a little expensive One of my issues was a warning light coming on informing me that the soft top was no secure. I hadn't opened the convertible top in more than 5 years One of my issues was a warning light coming on informing me that the soft top was no secure. I hadn't opened the convertible top in more than 5 years. Your team took care of it but sitting in the driver's seat it the inner panel, above the dashboard, was replaced unevenly and there is a tight fit on one side and a noticeable gap on the other. Little things make a difference. More

Tire Replacement I went to get my 2 front tires replaced, as recommended by my Service Advisor Manny. He's always been great about giving me accurate timelines of when I went to get my 2 front tires replaced, as recommended by my Service Advisor Manny. He's always been great about giving me accurate timelines of when my vehicle needs necessary repairs and maintenance and I appreciate that. The appointment went smoothly and although I had to wait an extra day to pick up my car, I was provided a courtesy vehicle for the time being. Thanks again for all of your assistance Manny! More

Happy with service Gave me a detailed report on the condition of my car, and the options to address problems. Car was serviced in a timely manner, and enjoyed chatting Gave me a detailed report on the condition of my car, and the options to address problems. Car was serviced in a timely manner, and enjoyed chatting with staff, including sales folks More

Excellent service Audi strives to provide excellent customer service the moment you walk in the door. Their service department is by far the best I’ve worked with over Audi strives to provide excellent customer service the moment you walk in the door. Their service department is by far the best I’ve worked with over years. I have owned many other German cars and can say Audi takes pride in their craftsmanship and workmanship which really shows in the people they employ and surround themselves with. My wife and I have nothing but excellent service each and every visit. Always accommodating to the best of their abilities and compensate when they cannot. All I can say is keep up the good work. I appreciate all the hard work and much thanks to Jerald for the great Audi experience. - Mike - More

Service experience Very friendly and accommodating. I would definitely recommend this audi location for service. They have a good waiting area with plenty of snacks and Very friendly and accommodating. I would definitely recommend this audi location for service. They have a good waiting area with plenty of snacks and drinks to choose from. Thank you! More

Jerald Is AMAZING I have had a lot of service experiences at Audi San Diego, and my experience with Jarald is by far the best I have had! Definitely pleased!! I have had a lot of service experiences at Audi San Diego, and my experience with Jarald is by far the best I have had! Definitely pleased!! More