Audi San Diego - Service Center

Everyone was very kind especially Scott!!! Thank you Audi. I will be back to see your all soon. Be safe. 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😊😊😊😊😊😊. Enjoy your week. Sincerely Marcel Audi. I will be back to see your all soon. Be safe. 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😊😊😊😊😊😊. Enjoy your week. Sincerely Marcella Brown More

My breaks are squeaky and there is nothing they can do I am always very happy with the people at Audi San Diego...they have a great staff...the reason for 3 stars is that I'm frustrated with Audi USA in ge I am always very happy with the people at Audi San Diego...they have a great staff...the reason for 3 stars is that I'm frustrated with Audi USA in general because they have sold me a car with a faulty brake system. I am told there is no danger and when I need my pads and rotors changes, I do so and take care of my car as I should diligently so that it will last me for miles. Yet, my car's break squeak ad squeal to the point of embarrassment. Especially at low speeds, and I find people staring. I have the top of the line 2017 Q7, and everywhere I go- especially nicer luxury country clubs and restaurants, I am embarrassed to be making such noise. I have been dealing with this since I bought the car in August 2018. I was told by several different service managers that I should contact Audi USA with my problem to see if they can resolve it. I called them 3 weeks ago and have yet to hear back...I have a case number, but no follow up. I am not planning to buy another Audi again if this issue does not get resolved quickly. I thought Audi cared about its customers and I am quickly learning that this may not be the case. More

Great Audi service, as always! Service was easy to arrange and it was a smooth, pleasant experience. I got a real nice loaner car to get me around for the day. All needed repairs/ Service was easy to arrange and it was a smooth, pleasant experience. I got a real nice loaner car to get me around for the day. All needed repairs/service were done promptly and professionally. Thank you Audi San Diego! More

Great service! George was great! HIs service was fast, good communication. He made things simple! Next time I will contact him directly for my next service. Thank y George was great! HIs service was fast, good communication. He made things simple! Next time I will contact him directly for my next service. Thank you. More

I like the service rep!. Great staff! The only thing I didn’t like is that my hood had oil drops on it...and I washed my car before I took it.. other than than everything was great! didn’t like is that my hood had oil drops on it...and I washed my car before I took it.. other than than everything was great! More

Damien Burton in the service department is a true professional and super helpful! He always goes the extra mile to provide only the best customer service and take care of the clients. 5 Stars+++! professional and super helpful! He always goes the extra mile to provide only the best customer service and take care of the clients. 5 Stars+++! More

Mr Burton always calls me by my name when I have to go in because of issues with my Audi which doesn’t happen very often! He is a good listener, knowledgeable, concerned, and helpful with my Audi and especia because of issues with my Audi which doesn’t happen very often! He is a good listener, knowledgeable, concerned, and helpful with my Audi and especially my needs. He is a very great representative for San Diego Audi, years ago when I bought my new Audi I dealt with another representative for screws on my license plate that we’re missing and It wasn’t a good experience, I almost didn’t want to go back to San Diego Audi! Mr. Burton should be leading the Service Team! More

Damien is always so friendly when I take my car in for service. He takes time to explain everything to me and I appreciate that. service. He takes time to explain everything to me and I appreciate that. More

08August2020Dear Sir,I’ve been wanting to write & 08August2020 Dear Sir, I’ve been wanting to write & express my thanks to your Service Consultant Jerald Camacho for his help & patience. His tot 08August2020 Dear Sir, I’ve been wanting to write & express my thanks to your Service Consultant Jerald Camacho for his help & patience. His total commitment to deliver outstanding customer service has earned him my respect. His work ethic & communication skills toward customers is a great asset to Audi San Diego Miramar Branch. Thank you all for remaining service & customer oriented. It is highly appreciated, and that’s the way you gain long term customers. Respectfully, Jesse More

Outstanding customer service. I would recommend my family and friends to purchase a vehicle from Audi of San Diego. Are service representative Damien Burton is an outstanding employee. family and friends to purchase a vehicle from Audi of San Diego. Are service representative Damien Burton is an outstanding employee. More