Audi San Diego

Impressive teamwork with great communication throughout. Lucas was thoughtful and thorough sharing the details of the vehicle and walking through the purchase process. Lucas was thoughtful and thorough sharing the details of the vehicle and walking through the purchase process. More

When we made our appointment with the dealership, we already knew which vehicle we wanted, and had scheduled a test drive, with intent to purchase the vehicle that day. Prior to our visit, Lucas was ki already knew which vehicle we wanted, and had scheduled a test drive, with intent to purchase the vehicle that day. Prior to our visit, Lucas was kind enough to send us short video of our vehicle, which increased our anticipation of buying. When we arrived, Lucas had just pulled the car out for our test drive, so we got started immediately. After that, it was just a matter of getting the trade in value for our old car, plus all the associated paperwork. The offer of snacks and drinks while we waited was a nice gesture. Joyce walked us through the final stages of financing, with all the explanations or warrantee's we would want for our purchase. The process was a breeze. In the meantime, Lucas set up the temporary license plates, programmed the key fob, and set us up as key users for our Audi, and got us started on the Navigation program and MMI. Jade went over the technical features of our new car, and we were ready to drive off the lot. All together, we had a stress free experience, and appreciated the entire process. More

Excellent customer service from the moment my vehicle entered service with my service advisor Daniel, Isaiah whom I checked out my loaner car till my car was ready for pick up. entered service with my service advisor Daniel, Isaiah whom I checked out my loaner car till my car was ready for pick up. More

Professional and polite staff! No pressure sales and felt that they really cared about the customer being happy and satisfied with the purchase. Highly recommend San Diego Audi, Sa No pressure sales and felt that they really cared about the customer being happy and satisfied with the purchase. Highly recommend San Diego Audi, Sale, (Lucas) and Finance (Mike). More

Excellent service department. Mr. Robert Mendoza treated us very professionally and provided fast service for us. Mr. Robert Mendoza treated us very professionally and provided fast service for us. More

I purchased my 2018 Audi Q3 from Raul at AUDI SAN DIEGO, Miramar Rd, and have continued to get excellent service there since 2019. Nacho, my service adviser, is professional, informative, and friendly. Alw Miramar Rd, and have continued to get excellent service there since 2019. Nacho, my service adviser, is professional, informative, and friendly. Always takes the time to explain any repairs/issues with my car, and calls to insure my warranty will cover costs. Appreciate his communications throughout the process, and like that they send you a video detailing the car checkup. Nacho also arranges a Lyft ride for me when needed. This level of great service by Nacho and the Audi repair shop is what keeps me coming back to AUDI SAN DIEGO. More

The staff plus the technicians have been welcoming and respectful towards their clients. And they did it again. I always go to Logan because there's a sense of ease and peace of mind that the car's concer respectful towards their clients. And they did it again. I always go to Logan because there's a sense of ease and peace of mind that the car's concern will be taken care of. He is well acquainted with me especially when it comes to follow-ups and answering my questions. Let's not forget the clean and fully charged car before he hands me back the key fob. He and his team seem to take care of my car the way I would. Logan amd his team must be given a pay increase and promotion. I gained confidence of purchasing a new vehicle from Audi San Diego Miramar Rd, therefore, has future business with me because of Logan and his team More

Upon checking in our service advisor, Gustavo Ponce, ensured that the problem we were having with our vehicle was properly documented. Though there weren’t any loaner vehicles available at the time that ensured that the problem we were having with our vehicle was properly documented. Though there weren’t any loaner vehicles available at the time that we scheduled our appointment, Gustavo was able to secure one for us. Once the problem was diagnosed and confirmed, Gustavo contacted us and let us know the possible day of completion. When our vehicle was completed, sent me a text. Upon picking up the vehicle, my wife found it clean inside and out! Thank you Gustavo and the SD Audi Team for the great service! More

Friendly service adviser. Estimated for a major service was a fully day. They my car done that afternoon. Estimated for a major service was a fully day. They my car done that afternoon. More