
Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,757 reviews
I recently dropped my vehicle off at your dealership on Friday for 2 recalls. It came back that my thermostat bracket is broken only a few days outside my warranty. I’ve reached my 4 years but not 40,000 m Friday for 2 recalls. It came back that my thermostat bracket is broken only a few days outside my warranty. I’ve reached my 4 years but not 40,000 miles. I’m really upset about the decision that your dealership chose. I love my car but now I can’t drive it without the fear of my vehicle overheating or worse catch fire! I appreciate your diligence in making sure I’ve taken the necessary measures to insure my safety due to the recalls. During this time of our pandemic with Covid-19, I had hope that Audi would done the right thing to ease my anxiety about the recent discovery of my broken thermostat just a few days outside my warranty and during our pandemic. However, I was told to wait until it causes more damages. I honestly can’t believe this what I heard. Please forward my letter to your general manager and service manager. Ask them to review the video that was sent to us by your serviceman. I would like to dispute this decision. More
Amazing Customer Service The service department, Damien Burton in particular has the best customer service traits that I have witnessed to this day. The way he explained my p The service department, Damien Burton in particular has the best customer service traits that I have witnessed to this day. The way he explained my problem made it simple for me to make a decision and he made me fully understand the issue at hand. More
Great customer service! I appreciated how all of the service advisors worked together to assist all customers even when their assigned service rep was temporarily unavailable. service advisors worked together to assist all customers even when their assigned service rep was temporarily unavailable. More
George is the best, best customer service around! Always communicates with me regarding what repairs are needed. He is always a pleasure to work with! communicates with me regarding what repairs are needed. He is always a pleasure to work with! More
Wonderful service. Nacho has always been very friendly and helpful. He answered all of my questions and made sure everything was taken care of in a timely manner. and helpful. He answered all of my questions and made sure everything was taken care of in a timely manner. More
Excellent service, got same day appointment and car was serviced quickly. Nacho was our agent. He was very attentive and professional. I give him high marks serviced quickly. Nacho was our agent. He was very attentive and professional. I give him high marks More
Audi San Diego service was exceptional From the time they answered the phone in the service department to the experience I had with my service advisor, Damien-- it was obvious I was in goo From the time they answered the phone in the service department to the experience I had with my service advisor, Damien-- it was obvious I was in good hands. All went as good as can be expected. I give them my highest recommendation. Great car, great delership from Sales thru service. More
Damien was great! I was very happy that I was able to have my car serviced during our current stay at home orders in California. I felt very safe with the established I was very happy that I was able to have my car serviced during our current stay at home orders in California. I felt very safe with the established process. More
I had my vehicle serviced at Audi San Diego and it was great! It was Easy to schedule an appointment. They even came to my house and picked up my vehicle and delivered it when it was done. They also sent great! It was Easy to schedule an appointment. They even came to my house and picked up my vehicle and delivered it when it was done. They also sent me a video of the technician checking my brakes and other parts of the vehicle. Audi SD has such great service and I highly recommend them. More
AMAZING Customer Service that goes above and beyond!!!! I recently got in an accident that totaled my SQ5. I was in the market of buying a new car and decided to go 100% electric and thought an Audi eTron I recently got in an accident that totaled my SQ5. I was in the market of buying a new car and decided to go 100% electric and thought an Audi eTron would be perfect!! Mario went above and beyond to help me find my dream car; from the features to the colors -- he was very helpful! Even though they were shutting the doors due to Covid-19, the entire team was able to assist and make sure I was good to go!! Thank you to Joyce for making the paperwork process run smoothly. The entire Audi team at Miramar are all helpdful! Thank you soooo much!!!!!! More