Audi San Diego

Service George did a great job! Service was completed on time. I thought it was really cool to receive a text message with a video of my car saying that the w George did a great job! Service was completed on time. I thought it was really cool to receive a text message with a video of my car saying that the work was done. More

Audi service is simply the BEST !! They get you in and out fast while providing a loaner car if needed. The video explaining what was done to your car is AWESOME ! out fast while providing a loaner car if needed. The video explaining what was done to your car is AWESOME ! More

Wizard of a Sales Guy Kind and friendly no-pressure sales associate, we could tell he really likes his job and likes people. Got us in and out in a day despite having forg Kind and friendly no-pressure sales associate, we could tell he really likes his job and likes people. Got us in and out in a day despite having forgot insurance card and having an unexpired lease on current vehicle. I know he was working with some other people as well, but it never felt like it. We got the car we were looking for at (almost) the price we wanted. He even stuck a bow on the new vehicle and took a picture of us with it. Gave his cell number in case we had problems. Also felt comfortable buying this certified pre-owned Audi. Finance guy was a whiz too, super quick and friendly despite it being the end of a long day and the end of the month. Just wish I'd waited another month, we probably could have gotten a better deal than in February ;-). More

I will only bring my Q5 to George for service! He is knowledgeable, friendly and exceeds my expectations every time I bring my car in. knowledgeable, friendly and exceeds my expectations every time I bring my car in. More

2013 S5 Repairs Brought in for check engine light. Replaced intake manifold, but did not have a recurrence of high engine temp that I had also experienced. On way h Brought in for check engine light. Replaced intake manifold, but did not have a recurrence of high engine temp that I had also experienced. On way home, engine temp went high again. Brought right back and tech verified bad thermostat while engine was still hot. Replaced that too. Work was done promptly. Very accommodating on arranging Lyft transportation and loaners. It's a pleasure to work with service advisor Brett Van Gompel. Higher repair prices are to be expected for German cars. More

My experience at Audi San Diego was great. I came in to purchase a towing hitch and have it installed. The service consultant, Jerald Camacho, was excellent. He was able to get me a great price on the hitc purchase a towing hitch and have it installed. The service consultant, Jerald Camacho, was excellent. He was able to get me a great price on the hitch plus hitch accessories. He also set me up with a loaner. The install was great except for a scratch that occurred on the lower part of the bumper cover which blemished the paint. Jerald said they would make it right. More

Time after time, Audi continues to exceed my expectations. I cannot emphasize enough the value of exceptional customer service, which is exemplified by all staff and especially Mr. Brett Gompell expectations. I cannot emphasize enough the value of exceptional customer service, which is exemplified by all staff and especially Mr. Brett Gompell. I am a busy physician and an even busier mom, so the extra steps they take in making sure I am well taken care of when servicing my vehicle makes all the difference. Although I do love my Audi Q7, the main thing that will keep me coming back to purchase the next one is primarily because of the consistently remarkable customer service experienced. More