Audi San Diego

30,000 required maintenance Very professional and explained what was exactly being completed on the vehicle. Friendly polite and was apologetic for length of time of service but Very professional and explained what was exactly being completed on the vehicle. Friendly polite and was apologetic for length of time of service but he explained at the beginning as to how long it would take. More

Brent was very helpful and communicated well. He made the experience very easy! He went out of his way to find what we wanted. I’ve gotten so many compliments on the car! I love it the experience very easy! He went out of his way to find what we wanted. I’ve gotten so many compliments on the car! I love it More

Would be 5 stars. I asked for them to look into my speaker system and they found an issue but instead of fixing it they had me come pick up the car and said to make another appointment. Not real happy speaker system and they found an issue but instead of fixing it they had me come pick up the car and said to make another appointment. Not real happy, now I have to waste another day bringing my car in and wasting my gas. More

Mario who sold me me R8 was amazing! Very professional and really knowledgeable! Dan from finance was awesome to work with also. Great team work and really knowledgeable! Dan from finance was awesome to work with also. Great team work More

Excellent Audi San Diego was great. Damien was very helpful and made sure that I was informed throughout the whole process. It was quick and an easy process. Audi San Diego was great. Damien was very helpful and made sure that I was informed throughout the whole process. It was quick and an easy process. More

I dealt with Anthony at Audi and bought a very nice Honda accord ELX hybrid. He was truly professional and I appreciated the dealership working with me in obtaining a win-win for both parties. I would refe accord ELX hybrid. He was truly professional and I appreciated the dealership working with me in obtaining a win-win for both parties. I would refer them to anyone. More

Staff are nice and friendly. However, haven’t had a lot of success as it relates to repairs in the past: the work is usually good, however, have been charged for work under warranty, notified of potential of success as it relates to repairs in the past: the work is usually good, however, have been charged for work under warranty, notified of potential mechanical issue(s) that are a result of residue from previous repair, etc. More

Easy transaction Buying a car is like going to the dentist. There is nothing really enjoyable about it. But our recent visit to Audi San Diego was not so bad. The Buying a car is like going to the dentist. There is nothing really enjoyable about it. But our recent visit to Audi San Diego was not so bad. The initial gentlemen who we worked with didn't actually seem all that knowledgable or motivated to help us. But luckily for us Mario Gomes got involved and from that point forward, we got all the help we needed to get the car we needed. He was super nice, and helpful. No real high pressure sales tactics, which I value in a car sale. Dave in finance was great and a straight shooter. More

Rarely live up to my Audi brand expectations I purchased a car here in 2015 and was a customer prior to that as well. While the facility is beautiful and artistic, the service department has neve I purchased a car here in 2015 and was a customer prior to that as well. While the facility is beautiful and artistic, the service department has never exceeded my expectations. I don't recall my car ever being done before they told me it would be ready, and many times my car has sat for hours ready for pickup because they didn't notify me it was ready. As a customer looking from the outside, it appears to me that the service department is overloaded and too busy to provide really thoughtful service. Most recently, we called ahead to schedule a recall repair on my Q5 TDi. We made sure to confirm *with certainty* that they had the parts in stock necessary to perform this less common repair. My wife was told over the phone that they had the parts and we decided to schedule the service for the next day. Despite their promises, and despite our urgency to get the vehicle back when promised, the repair couldn't be performed because the parts were, in fact, not in stock. 2 days later, we picked the car back up without the fix. I will likely give Audi Escondido my business next time around. More