Audi San Diego

Great customer experience Mario was great and got us the car we wanted. His follow up was perfect and he showed a commitment to our needs. Great customer experience overall and Mario was great and got us the car we wanted. His follow up was perfect and he showed a commitment to our needs. Great customer experience overall and would work with him again. Jamie was also good and help us get through the paperwork and was understanding of our specific needs and time restraints. Great team! More

Outstanding from the time you pull in to leave Scott Kealy and team did a great job of taking care of me and the car during it's servicing. Both first and second visits were superb from the time I Scott Kealy and team did a great job of taking care of me and the car during it's servicing. Both first and second visits were superb from the time I was greeted to the time I left. Highly recommend Scott and the team at Audi San Diego More

Thank you! Great customer service! I called in a panic after hearing a strange noise thinking I would have to cancel my upcoming driving trip. Manny got my car Great customer service! I called in a panic after hearing a strange noise thinking I would have to cancel my upcoming driving trip. Manny got my car in and out of service within a couple of hours with the problem fixed and I was on the road that afternoon! Thank you! More

Amazing-2 thumbs up. Great customer service, Manuel Gastelum was exceptional. Took my new Audi A4 Quattro for service, was there for almost 2 hours and receive periodic u Great customer service, Manuel Gastelum was exceptional. Took my new Audi A4 Quattro for service, was there for almost 2 hours and receive periodic updates on the service of my car- not to mention he also took care of 2 recalls on my car. Great waiting area by the way, definitely will buy my next Audi straight from this dealership. Superb service. More

Unprofessional Audi SD use to be have a good service department, but currently they are going thru changes, which has affected the quality of service repair. They ar Audi SD use to be have a good service department, but currently they are going thru changes, which has affected the quality of service repair. They are on their 3rd service manger. Every time I took my car in for routine service & minor repairs, it came back with a new & different problem. The service rep appointed to me is Manny. I didn't trust him from the first interaction & didn't want to work with him. It has been a nightmare working with him. Audi SD does try to protect their employees, even if they blatantly lie, and are obviously in the wrong. More

First Time Audi Owner So far, I have been very impressed with the customer service and easy comfortable process when needing anything for my new Audi. Audi may have just c So far, I have been very impressed with the customer service and easy comfortable process when needing anything for my new Audi. Audi may have just created a lifetime Audi owner. More

George is simply the best. George is the whole reason I ever ended up at Audi San Diego as I have said in a prior review. He took care of me when I was in a bind on a Saturday a George is the whole reason I ever ended up at Audi San Diego as I have said in a prior review. He took care of me when I was in a bind on a Saturday afternoon right when they were closing. I later bought a car at the dealership simply because of that experience and he has always taken care of servicing the car. He is simply the best.....there was even an occasion when he referred me to an auto body shop and they took great care of me because they knew George sent me over. He is very knowledgeable and always has his A game. I have owned Audis for years and he is by for at the best service technician I have ever dealt with. More

Great Experience Every time I have dealt with Johnny he has been extremely helpful and very friendly. He got me a great deal on the car I bought through him. I really Every time I have dealt with Johnny he has been extremely helpful and very friendly. He got me a great deal on the car I bought through him. I really felt he went to bat for me and was able to get the price down. I could not be more pleased with him. More

Amazing experience! I had been casually shopping for a new vehicle for months (internet searches and “window shopping” on the road), and finally stopped into Audi San Die I had been casually shopping for a new vehicle for months (internet searches and “window shopping” on the road), and finally stopped into Audi San Diego after test driving another vehicle nearby. Since we stopped by on a whim, and near their closing time, I was pleasantly surprised with our first experience at Audi San Diego. We were greeted promptly on the lot by Don Bragg, and he thoroughly went over the features of the Q5 with me. I was impressed with the vehicle features, but once Don invited me to test drive it, I fell in love. Having just test drove a similar vehicle (in size and price) at the dealership next door, the luxury and power of the Audi Q5 was especially pronounced and apparent. After our quick spin around the neighborhood, we briefly discussed numbers and options, and I left feeling a bit dazed because I had NOT expected to love the Q5 so much! In the following two weeks, I stayed in contact with Don via email, and he kept me updated with the models/options he had available. He was always very thorough with his explanations in a non-rushed, patient manner. When I was ready to pull the trigger, Don accommodated me by meeting with me on his day off, and as they say, the rest is history. While the experience of purchasing a car is a bit overwhelming and stressful (it’s not every day you oblige to this type of financial commitment!), Don made me feel quite calm. It is important to note that I left the lot knowing he gave me a great deal on a beautiful, perfect-for-me Q5. It is always a reassuring feeling to know you haven’t overpaid! The paperwork process was easy, and the finance manager, Jamie Gabriel, was pleasant and friendly. Her enthusiasm for my new purchase and adventure was contagious and very exciting! I’m ecstatic about my new, pretty Audi Q5, and I would recommend Audi San Diego and its amazing team to any of my friends. More

Mid Phase Service Update Very courteous and professional. I was given realistic expectations of service time. Brett debriefed me thoroughly on the completed service. I was Very courteous and professional. I was given realistic expectations of service time. Brett debriefed me thoroughly on the completed service. I was very impressed with the concern for my S4 as well as my comfort in the waiting room. More