Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,735 reviews
Everybody that helped me through this process was very helpful.... thank you The courtesy car needed a bath ... I took it home and washed it .. helpful.... thank you The courtesy car needed a bath ... I took it home and washed it .. More
Jerald made the whole process very smooth and he was very accommodating. Will always do business with him. Great service. Audi was well taken care of. accommodating. Will always do business with him. Great service. Audi was well taken care of. More
Nacho is a rockstar! Taking a second out of my day to give praise to Nacho. Through the frustration of having my R8 at the shop over and over for an annoying squeaky seat, Taking a second out of my day to give praise to Nacho. Through the frustration of having my R8 at the shop over and over for an annoying squeaky seat, he was the shining star making my experience feel world class. Always greeting me with a smile (through the mask of course), genuinely asking about me and how I am and providing me with quick and easy service. Nacho went the extra mile every time. Not only does he deserve praise but a raise (that rhymed). Possibly a bonus and or a promotion. I'm proud to write all of this on his behalf and hope that he is acknowledged for his efforts. Cheers Nacho! More
Audi was worst investment in my life, HORRIBLE! Never in my life have I had a more underhanded and unethical customer service experience than with Audi San Diego AND Audi America. Customers are con Never in my life have I had a more underhanded and unethical customer service experience than with Audi San Diego AND Audi America. Customers are considered the enemy and GUILTY until proven innocent. I have never been so infuriated and have little confidence that this feedback will make any difference. This was the single worst investment I have made in my life (time and $$$$). Never again. I will bash Audi's name every opportunity I get for the rest of my life. More
Our Q5 was there for repair after it was not turning on, had burning smell coming out and we had to tow it. Our car stayed there for close to 2 weeks. No one called us to inform what was wrong. We had to ca had burning smell coming out and we had to tow it. Our car stayed there for close to 2 weeks. No one called us to inform what was wrong. We had to call 3 times to follow up. We purchased extended warranty through them but they couldn't locate it. I'm not sure if we wouldn't have called, then when would they give our car back. In the past, they have sent us a video of mechanic doing walking around the car and informing what's wrong. They also emailed detail PDF reports in the past. Nothing happened like that during this visit. I hope this won't repeat with us or happen with others. More
Jerald checked me in and was fast and friendly. My service technician George was quick to diagnose and repair my vehicle and able to explain it so I could understand. I like the texting. Would be nice service technician George was quick to diagnose and repair my vehicle and able to explain it so I could understand. I like the texting. Would be nice to have emailed diagnostics though, but still 5 star service! More
Everything went well. Was well informed of progress and loaner car available. I liked the text video received. Was better that I didn’t have to wait on site. loaner car available. I liked the text video received. Was better that I didn’t have to wait on site. More
2nd vehicle purchase here at Audi San Diego. No pressure and comfortable atmosphere with Friendly knowledgeable staff! Thank you Alex. Made it A pleasure doing business with You again. and comfortable atmosphere with Friendly knowledgeable staff! Thank you Alex. Made it A pleasure doing business with You again. More
Everyone at the dealership is really friendly and professional! I couldn’t get to the area to pick up my car until about a week after I expressed interest in it, and they made that work effortlessly. professional! I couldn’t get to the area to pick up my car until about a week after I expressed interest in it, and they made that work effortlessly. Very considerate staff who took good care of my relatives when they came to look at the car for me also. Would highly recommend it! More
Excellent Customer Service After a poor experience at another luxury car dealership, I visited Audi San Diego. Every person I met was friendly and helpful. The dealership was After a poor experience at another luxury car dealership, I visited Audi San Diego. Every person I met was friendly and helpful. The dealership was clean, attractive, and organized. They were not pushy, but willing to go out of their way to make sure I was happy and my questions were answered. I will be a customer again in the future. More