
Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,757 reviews
Great first time service Brought in my 2018 Q5 for it's 10K service. Great experience! Waiting lounge is nice with lots of amentities. Service was performed quickly and my car Brought in my 2018 Q5 for it's 10K service. Great experience! Waiting lounge is nice with lots of amentities. Service was performed quickly and my car was handed back to me washed and ready to go! More
Natasha (sales) and Rosalina (finance) are the BEST Loved working with Natasha. She reached out by email, noted when I wanted a call back and why (6 months later),listened to exactly what I wanted, foun Loved working with Natasha. She reached out by email, noted when I wanted a call back and why (6 months later),listened to exactly what I wanted, found it, worked a deal I was very happy with, overcame a hiccup on my part, and was a delight to work with. Rosalina (finance) was super efficient, fun, and knowledgeable also. I can’t emphasize enough that this was our very best buying experience ever for a major purchase. Ever. Real estate, cars, investments, anything. Thank you, ladies! More
tops in service making a service appointment was quick and easy on the net; getting checked in at the service department uncomplicated and quick. Waiting made comfor making a service appointment was quick and easy on the net; getting checked in at the service department uncomplicated and quick. Waiting made comfortable in a modern lounge with coffee and SNACKS ,; car serviced and delivered with a complimentary car wash in the promised time: LIFE SHOULD ALWAYS BE THAT EASY. More
Recall Work Very helpful and communicative. Professional, attentive. The whole process was quite easy and painless. They took care of the issue and cleaned up and Very helpful and communicative. Professional, attentive. The whole process was quite easy and painless. They took care of the issue and cleaned up and gave it a wash. Gave me a ride back to work while the car was in service. More
Disorganized - Making my tire replacement take 2 days I have an Audi Q5 that is only 1 1/2 years old. I was getting low pressure signals for my tires. I brought it into the dealership several weeks ago, I have an Audi Q5 that is only 1 1/2 years old. I was getting low pressure signals for my tires. I brought it into the dealership several weeks ago, and they said just to monitor the tire. Several weeks later my front passenger tire blew out while I was driving 70 mph. I set up an appointment for a replacement tire and brought in my car at the scheduled date and time. The service center had NO replacement tires and had to order one. They also had NO loaner cars. I had to sit at the dealership for 3 hours to wait for a loaner car. When I asked the manager of the service why they would schedule a specific appointment and not have the replacement available, he said “too many people don’t show up for appointments so we don’t guarantee the part is available.” So my follow up question was if you knew you wouldn’t have the part available, why didn’t you make sure you had a loaner. His response to that was a very condescending “you can take my car if you want.” Not only did I waste 3 hours at the dealership, I had to drive back the next day to pick up my car. It was ridiculous. More
I love Audi San Diego Always an extremely pleasant experience - even though this particular time was following a very unpleasant experience of a violent tire blowout on the Always an extremely pleasant experience - even though this particular time was following a very unpleasant experience of a violent tire blowout on the freeway! Damian is my service rep, and he always remembers me, never stops smiling, and always accommodates my crazy schedule - getting me in and out of there quickly. More
Service The team lead by Mark Monell and Brett Van Gompell are great. Their attention to detail, prompt service and ease of getting out is second to none. The team lead by Mark Monell and Brett Van Gompell are great. Their attention to detail, prompt service and ease of getting out is second to none. More
PHENOMENAL Mark & his Team were an absolute pleasure to work with from start to finish. They significantly exceeded all of my expectations. They are the epitome Mark & his Team were an absolute pleasure to work with from start to finish. They significantly exceeded all of my expectations. They are the epitome of customer service. I will tell everyone who will listen what an excellent experience can be expected at Audi San Diego. Thank you, Mark & Team, for literally making my day yesterday!!!!!!!! Also, see Yelp review for more details. thanks! More
Avoid This Dealership! Avoid this dealership at all costs. Every time I went to this dealership, they would tell me that loaner cars are subject to availability! Are you ki Avoid this dealership at all costs. Every time I went to this dealership, they would tell me that loaner cars are subject to availability! Are you kidding me? Just this last time, they made me wait over an hour becuase they had no cars. I became furstrated and immediately left the dealership. We have lives people, we can’t wait all day for you people to provide a loaner so people can get on with their lives! I’ve dropped like $2,000 at this dealership on repairs on a 2016 A6 and this is the best they can do! No excuses. Don’t let the free snacks and free coffee fool you, their customer service is a joke and over hyped. I’ll be calling Audi North America and complaining about my poor experience at this establishment! More
Service All good Said what you would by when and came through. I will be back to have service done again, thank you very much, Damien All good Said what you would by when and came through. I will be back to have service done again, thank you very much, Damien More