
Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,757 reviews
Great customer service Prompt service and excellent customer service! I did not have to wait and the work was completed in a timely manner. I would recommend Audi of San Die Prompt service and excellent customer service! I did not have to wait and the work was completed in a timely manner. I would recommend Audi of San Diego! More
Damian is amazing! My engine light came on two hours after picking up the car from getting serviced (leaking coolant and 40K check up). Damian was so empathetic, he sent My engine light came on two hours after picking up the car from getting serviced (leaking coolant and 40K check up). Damian was so empathetic, he sent someone to deliver a loaner car and pick up my car the following day. He called daily to let me know the status of the car, and then arranged delivery of my car and pick up of the loaner so that I wouldn't have to trek back to the dealership after just having been there. SOOOO grateful! More
10K service. I just serviced my car. I prepaid my car maintenance for three years. I was very surprised that they charge me for a tire rotation. I called and clari I just serviced my car. I prepaid my car maintenance for three years. I was very surprised that they charge me for a tire rotation. I called and clarified this that tire rotation is part of car maintenance. They credited the charge but I was told by Service that tire rotation is not part of maintenace. This just made me “SMH”. A shocker. More
Water pump leak Scott & Damien were very helpful as usual. A bit miffed that CV Joint boots needed replace for the 3rd time in less than 2 years, and the water pump Scott & Damien were very helpful as usual. A bit miffed that CV Joint boots needed replace for the 3rd time in less than 2 years, and the water pump twice in less than 1 year. More
Service Department was excellent- Manny Manny took time to ensure to document other items I wanted to get it done other than the regular maintenance such as putting my license plate. He also Manny took time to ensure to document other items I wanted to get it done other than the regular maintenance such as putting my license plate. He also advised of the importance of bringing my manuals owner next time so we can track all the services done for the car besides having the receipt. Overall, it was a great service! More
Ignorance is bliss, until they started overlooking the basic As Above. Service people are generally good with their job (friendly, informative) but are there to sell/make quota. Loaner cars are now an issue As Above. Service people are generally good with their job (friendly, informative) but are there to sell/make quota. Loaner cars are now an issue and not easy to come by, which was the main draw to taking my car to Audi Vs my local guy. (had an appointment *around 8am* and waited over 4 hours for a loaner) Car doesn't always get what it needs (despite all the boxes getting ticked/checked) and I attribute this as evidence of overworked mechanics. Below are a few examples: I have had to bring my car in multiple times for the same issue and on one occurrence I was given my car back after a day at Audi and subsequently without resolution of the initial complaint (never mind the frivolous, false repair + bill), I took it back. Only to be told that it was a quick, easy fix as once they put the car on the lift, the mechanic could see the bolts coming out of the body securing it together.**pretty sure you should have seen that the first time and/or have picked it up on the test drive Luckily, Audi stands by its brand and sorted it out. I am lucky the issue was blatantly obvious otherwise I would been none-the-wiser. These incidences sadly make me question the ethics of the service department as the relationship for me is trust-based and explicit honesty when mistakes are made is vital for me to continue to pay the extra premium for the brand services. Also, I expect quality service and honest feedback. I recently paid for a service and was never told the condition of my tires (they are pretty bad). This served as a test and leaves me wondering if all those wonderful boxes (besides oil, various top-ups and a few filters) checking this and that were ever actually done for my $750. Were my break pads checked ? Now you have me wondering.... More
Thanks for taking care of me. Audi San Diego always takes good care of me and my A5 even though I keep scraping up my wheels. They articulate clearly and ask for authorization prio Audi San Diego always takes good care of me and my A5 even though I keep scraping up my wheels. They articulate clearly and ask for authorization prior to performing any needed repairs. More
Best experience Pricing seems reasonable, offered sales package for coverage ito 55k miles. Uber drop off and pick up, better than loaner car no waiting and paper wor Pricing seems reasonable, offered sales package for coverage ito 55k miles. Uber drop off and pick up, better than loaner car no waiting and paper work for loaner More
Great service Had the car towed in because it would not start. Spoke with Manny and told me what he thought was the problem. Got it in and confirmed the problem w Had the car towed in because it would not start. Spoke with Manny and told me what he thought was the problem. Got it in and confirmed the problem with the service team; also did an inspection and found two additional items that could be fixed at the same time. Very happy that they saved me an additional service trip! More
Quick and Professional Audi San Diego has a great service team and nice atmosphere to wait in and UBER on standby to get you home , work or other locations. Good job Audi Sa Audi San Diego has a great service team and nice atmosphere to wait in and UBER on standby to get you home , work or other locations. Good job Audi San Diego 👍🏼. More