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Audi San Diego
San Diego, CA
3,709 Reviews
Audi San Diego is a proud member of the Holman Automotive family of dealerships.
Holman Automotive is one of the largest privately-owned dealership groups in the United States, with 38 dealership franchises representing 17 brands from the East Coast to the Pacific Northwest. Since 1924 when we opened our first dealership, the Holman family has been dedicated to providing our customers with exceptional experiences. Through our leaders and employees, as well as our company values, we continue that tradition to this day and the journey continues.
In 2016, Holman Automotive's footprint expanded westward via our acquisition of Kuni Automotive, a dealership group based out of the Pacific Northwest with similar values, dedication to employee appreciation, and commitment to delivering positive customer experiences. The coming together of these two organizations with a single shared focus on treating every customer as part of the family means you can find a friendly face at one of our locations across eight states. Come and visit us today!
We pride ourselves in keeping a generous selection of New and Certified Pre-owned Audis. You can view our current inventory online or if by chance there is something you are looking for that we don't have, give us a call and we'll try our best to track it down for you. Let us know what you're looking for and we'll be happy to assist you in your search!
If you're more comfortable emailing us you can communicate with our internet department and they will respond to your questions or request for a quote.
All of our sales and service staff are trained & certified by Audi to be completely knowledgeable on our products and new technology from Audi. Call, email or visit and we'd be happy to take you on a test drive!
From new Audi models to high-end used cars... From routine Audi service & maintainance...Audi San Diego, serving Escondido, Carlsbad, Chula Vista and all of San Diego County, has you covered.
Stop in and visit u
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,709 reviews
November 23, 2018
Horrible service, and repair had to be redone I encountered the worst service I've ever had from a car dealer. The first time, I got the car a day later than promised (and no loaner was offered), I encountered the worst service I've ever had from a car dealer. The first time, I got the car a day later than promised (and no loaner was offered), but when I was finally told the car was ready, it wasn't ready. (I had to call for status several times.) And it came back filthy, but I gave up. Eight days later, I had to have it repaired again since the coolant had completely drained. It took three days longer than they said it would take to get it fixed, calls were not returned for many hours, and getting the status of the repair was difficult, but at least they grudgingly gave me a loaner 25 hours after my car was hauled in for the re-repair. I finally got it back; so far, the repair seems to be holding. This is the first time I've gone to this dealer for repair, and it will be the last time. It's worth the drive to go to Hoehn Audi in Carlsbad. More
by m13usa
Verified CustomerEmployees Worked With
Scott Kealy
Helpful November 22, 2018
Professional Sevice These guys get it, they are on the ball as soon as you drive in. If your service rep is busy, somebody else steps up. These guys get it, they are on the ball as soon as you drive in. If your service rep is busy, somebody else steps up. More
by SAGALLACHER54
Employees Worked With
Manny Gastelum, Jerald Camacho, Joe Caffrey
November 22, 2018
Great Service and Experience by Mario at Audi San Diego Mario was an all-star car advisor during my last purchase. Highly recommend this no pressure dealership. Dan in finance was also superb. I will be bac Mario was an all-star car advisor during my last purchase. Highly recommend this no pressure dealership. Dan in finance was also superb. I will be back! More
by Audifan89
November 22, 2018
Great service! The service was prompt and professional. Would definitely recommend this service center to family and friends and will be bringing my car there again The service was prompt and professional. Would definitely recommend this service center to family and friends and will be bringing my car there again in the future! More
by anna
Employees Worked With
Damien Burton
November 21, 2018
I.J. was awesome I.J. took me through all of the features of the car in a very time efficient, yet comprehensive, way and then was very patient with me as we worked th I.J. took me through all of the features of the car in a very time efficient, yet comprehensive, way and then was very patient with me as we worked through the numbers and helped me get the best deal possible. More
by matt123
Employees Worked With
I.J. Feinman
November 21, 2018
Buying my car took almost five hours I was buying my car out of it's lease, working with Fernando. I made an appointment a month in advance for the first available opening in the day so I I was buying my car out of it's lease, working with Fernando. I made an appointment a month in advance for the first available opening in the day so I would not have to compete with other cars going through service. Fernando told me it would take an hour and a half, but after over two hours, I was told it was going to be at least another half hour wait. I had planned my day and made appointments in the area because I do not live close to the dealership. At this point, I had already missed one of my appointments. I took an uber to my second appointment and came back to the dealership two hours later. Fernando said my car was ready and he would bring it around to the front. 15 minutes later, there's no sign of Fernando or my car! I finally called his cell phone and he informs me they were finishing up the car and had to take it to fill up the gas tank. When I expressed to Fernando that I was very disappointed with the poor customer service I received that day, he told me that they were "just trying to do something nice for me" by detailing and filling up the gas tank. However, it is standard Audi procedure (as well as a legal requirement in some states) for the dealership to detail the car and fill it with gas. So, they were not doing me any favors, just following standard procedures. I would think a professional organization like Audi would be able to provide a realistic timeframe for completing a standard procedure. I arrived at the dealership at 9:30 am and didn't leave until 2:10 pm after being told it would take an hour and a half! Unacceptable!! I do not plan to work with Fernando or this dealership again--the one in Carlsbad has MUCH better service. However, Joyce Jung in the finance department was fantastic. She was the only good part of a very frustrating day. More
by audidriver
November 21, 2018
Replaced 'sick' Q5 We had to replace our old Q5 with a new one. The staff in total was very helpful and gave us a decent deal on the new Q5. Every one involved made an We had to replace our old Q5 with a new one. The staff in total was very helpful and gave us a decent deal on the new Q5. Every one involved made an effort toward a positive experience! More
by UWEB333
Employees Worked With
Other Employees :
Brett Van Gompel, Dan Chappelle, Mark Monell, Amaechi Anyanwu
November 20, 2018
AWESOME AUDI SAN DIEGO Always a wonderful experience @ Audi San Diego. Damien has been nothing but exceptional in the service department. Always greets with a smile and a Always a wonderful experience @ Audi San Diego. Damien has been nothing but exceptional in the service department. Always greets with a smile and a good handshake. Thanks for keeping us happy. More
by SAMMY.L.FOXX
Employees Worked With
Damien Burton
November 20, 2018
Shawn was great! I was looking to lease a 2018 Audi A3 and Shawn was able to get me the best possible deal I could ask for. He was quick with responses and extremely k I was looking to lease a 2018 Audi A3 and Shawn was able to get me the best possible deal I could ask for. He was quick with responses and extremely knowledgable. I would 100% recommend him. More
by BPIETROSANTO
Employees Worked With
Rosalina Caballero, Shawn Deyzel
November 20, 2018
Waste of time For the third time I was scheduled for the Takata airbag recall and the same thing happened. No parts. Even though I called to make sure it could be d For the third time I was scheduled for the Takata airbag recall and the same thing happened. No parts. Even though I called to make sure it could be done , they confirmed they have the parts. What a waste of my time. Then your service rep Manny said some customers come back 5 times That's terrible!!!! More
by TED17
Employees Worked With
Manny Gastelum
