Audi San Diego

Service Dept. could not help with failed smog check I failed the smog check with a permanent diagnostic trouble code (PDTC) in the vehicle's computer system. The service tech claimed it does not exist b I failed the smog check with a permanent diagnostic trouble code (PDTC) in the vehicle's computer system. The service tech claimed it does not exist because he does not see it with his expensive audi diagnostics equipment. I had the vehicle scanned by 3 independent techs afterwards and they all confirmed the PDTC is there. I finally found a knowledgeable VW tech sho confirmed that the Audi equipment doesn't show these codes and that they will only go away after the car's computer detects sufficient drive cycles to confirm the issue is resolved and then clears the code. I also learned that you can pass the smog check if the car completes 15 warm-up cycles and 200 miles since the last code clearing. I would have expected the experts at Audi to provide this information, but they seemed clueless about it. Note: George did his best to help me out. My complaint is with the service tech who doesn't seem to know the details... More

Ferduke was so helpful and friendly. We were looking for a car with very specific features and he made it happen! He was very easy to communicate with. He was not pushy or overbearing. If you are looking fo a car with very specific features and he made it happen! He was very easy to communicate with. He was not pushy or overbearing. If you are looking for a new car Ferduke is the man!! More

Ferduke was helpful and welcoming the entire step of the way of my Audi purchase. He was patient during my decision and helped me pick the best car. Thank You! way of my Audi purchase. He was patient during my decision and helped me pick the best car. Thank You! More

Enjoyable Experience @ the Audi Dealership Audi brought it to my attention concerning a factory recall with my infotainment system. The online scheduling system was very user friendly and made Audi brought it to my attention concerning a factory recall with my infotainment system. The online scheduling system was very user friendly and made it extremely easy to schedule an appointment. Upon my arrival at her desk Amy Stoica (I believe that is her last name) made me feel very comfortable about the process and demonstrated a great aptitude for her job. She recommended other services offered at the dealership. I will recommend this dealership to others. More

Tami was exceptionally patient and knowledgeable. She did a great job explaining option and let us drive several models. She did her best to get us through the process quickly. a great job explaining option and let us drive several models. She did her best to get us through the process quickly. More

Excellent customer service. Very patient with all my questions and grandson’s explained results and needs still to be fix like two back tires brakes questions and grandson’s explained results and needs still to be fix like two back tires brakes More

Randall and Janet Wagner - 2016 Audi TTS This is our second purchase from Audi of San Diego and exactly like the first time we flew from Sacramento to San Diego on one way tickets with the pl This is our second purchase from Audi of San Diego and exactly like the first time we flew from Sacramento to San Diego on one way tickets with the plan to drive our new car home that afternoon. The selected we selected online and discussed with Ferduke was a 2018 CPO Audi TTS, and "on his day off" Ferduke picked at the airport and drove us to the dealership. Unfortunately, the 2018 TTS was a huge disappointment and we decided not to make the purchase. Faced with making travel arrangements back to Sacramento my wife asked Ferduke, don't you have another one? Little did we know he was already one step ahead of us and he said give me a minute I'll be right back. He brought a 2016 TTS around that ended up being a much nicer car than the 2018 and we closed the deal.. - Ferduke was AWESOME Ferduke introduced us to Dan in finance and just as we expected from our last purchase, Dan was excellent and explained everything in an organized and concise manner. Once again we left Audi of San Diego with smiles on our faces and we'd do it again without hesitation. More

Amy was great on meeting my expectations and getting my vehicle serviced and resolved in a timely manner. Highly recommend working with her. Very professional vehicle serviced and resolved in a timely manner. Highly recommend working with her. Very professional More

Disorganized, buy maybe because of COVID Everyone was pleasant and professional. The service center and waiting area were clean and comfortable. My only complaint was that they seemed disor Everyone was pleasant and professional. The service center and waiting area were clean and comfortable. My only complaint was that they seemed disorganized. All I needed was one of my key fobs paired to my car because it wasn't done when I bought my car. I had to make an appointment, and I was told it would take 1.5 hours, which seemed like a long time. I waited for my car. After two hours, I went to ask them to check on the status. It was ready, but nobody had told me. When I looked at my receipt, it had actually been ready about a half hour prior to my inquiry. I was missing work to wait for something that didn't seem like it should have taken so long, and I wasn't happy additional time was wasted just waiting to me notified my car was ready. They didn't really seem busy, either. More