Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,720 reviews
Great Dealership I've owned a couple of Audi's and always enjoy Audi San Diego. Whether it's service or shopping for a new car. The team is great. Customer service is I've owned a couple of Audi's and always enjoy Audi San Diego. Whether it's service or shopping for a new car. The team is great. Customer service is fantastic. Shout out to Brett Van Gompell. It's guys like him and Aimal Abawi that will keep me in the Audi family and coming back to Audi San Diego. Dan in Finance is great too. Good guy. More
Took longer than stated, and no car loan Never told when to bring care in, and when arrived, long line, and no car loan. Took Lyft home. Have BMW and Lexus and they always provide loaner an Never told when to bring care in, and when arrived, long line, and no car loan. Took Lyft home. Have BMW and Lexus and they always provide loaner and drive you home in there own cars. Never fixed the car the same day when asked needed due to caring for my nephew on that day. Fixed the following date. Called the service center many times, but could not get through. No one ever called me back, and then had to call the.next day and ask where my car was and then informed done. BAD SERVICE! More
Great customer service! Confirmation phone call day prior to appt. Prepayment plans for future services is a good savings. Staff is professional and polite. Loaner autos Confirmation phone call day prior to appt. Prepayment plans for future services is a good savings. Staff is professional and polite. Loaner autos during services makes service visits convenient. I notice increase in fuel mileage after maintenance service, thank you. Sincerely, Monica Villegas More
Brakes Took good care of me and kept me informed. The only negative I experienced was the oder of brake fluid in the car. After a few days the oder subsided. Took good care of me and kept me informed. The only negative I experienced was the oder of brake fluid in the car. After a few days the oder subsided. I did not bother to mention it as I did not want to spend the time on addressing this. More
Excellent experience Excellent customer service received from Audi San Diego. Would definitely recommend to others. They priced matched the coupon from other Audi dealer w Excellent customer service received from Audi San Diego. Would definitely recommend to others. They priced matched the coupon from other Audi dealer which was awesome. More
I love my Q5 I love my new car!!! They we great! Such a nice customer service. Alex was very patience with me. He had the time to answer all of my questions and I love my new car!!! They we great! Such a nice customer service. Alex was very patience with me. He had the time to answer all of my questions and show me how to use all the cool features from my car. More
Excellent Experience! Natasha helped purchase our new Audi Q5. She helped us select the car, took us on a test drive and answered all of our questions. After we purchased Natasha helped purchase our new Audi Q5. She helped us select the car, took us on a test drive and answered all of our questions. After we purchased the car, she demonstrated the most important features and settings to help us customize the car to our driving style. She was great! This is the second Audi that we purchased from Natasha. We expected great service and we received it! More
Just nice! I had a very nice test drive with Alex, during which he actually let me drive the car as I would have liked, which is not something I can say about ot I had a very nice test drive with Alex, during which he actually let me drive the car as I would have liked, which is not something I can say about other places I visited. He had a very well planned route to showcase the cars abilities and was very knowledgeable about its features. I visited the dealership three times before we finalized the deal, all of which I had to bring my little kids along. The staff was very friendly and helped keep them occupied while everything was going on. They had a good amount of inventory at all times and I was able to find the car I wanted and I believe I got a fair deal on it. Alex has followed up several times since to ensure I have figured out everything in the car and whether I need any help. More
Amazing service reps... The service personnel are professional and knowledgeable in every way possible. The service was done right first time, and the car was delivered as pr The service personnel are professional and knowledgeable in every way possible. The service was done right first time, and the car was delivered as promised. More
Horrible service. I took my car in for some Audi recalls on my Q5. Brett had told me that the service would only take about a day. After two days, I called for the st I took my car in for some Audi recalls on my Q5. Brett had told me that the service would only take about a day. After two days, I called for the status on my vehicle, turns out it would be ready the following day. 3 days and on the third day I get a text after I'd already followed up myself. No communication whatsoever. Would have been nice if somebody would have told me that the baby car seat had to be damaged. This is the part that made me upset the most since I had my baby with me. And my other two daughters as well. Waiting an hour for my car because it was stuck behind another vehicle that they didn't have the keys for to move it. I opted not to get the car washed because I had to feed my children after the hour wait. So I am nowhere close to happy but these folks. More