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Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,756 reviews
Ferduke was honest and helpful in finding the right car for me. He was professional the entire time and very knowledgeable about what model was best for me and my family. for me. He was professional the entire time and very knowledgeable about what model was best for me and my family. More
I had an appointment with a specific person which I came to find is meaningless. I was forced to wait in line behind people who had no appointment at all and also was told to just go to whomever was open w to find is meaningless. I was forced to wait in line behind people who had no appointment at all and also was told to just go to whomever was open when it was my turn. Next, I was getting a loaner and it took more than 10 minutes for someone to come to the loaner counter even though they were aware of the fact that there were at least 3 people waiting. Then, when I returned to get my car I was also waiting in line for a service person to take my money behind others who were dropping off their vehicles and picking them up....I was also texted as to what time I would be picking up my vehicle so that it would be ready and waiting for me....I gave them a time and was there at that time, and no surprise, my vehicle was not waiting for me. Why bother to ask???? My service person was ok(that is the only reason I rated it as a 2) but the rest of the overall experience was horrible. I have had much better service at lower end car dealers. I realize that Audi is not Porsche (which I have had in the past) but it should at least be on par with Lexus (which I have also had) and it wasn't even close. This was the most disorganized mess I have been involved in. More
shout out to my man Jerald.. the best service advisor EVER. like EVER. friendly, professional and always ready to help. no complaints in past for any service related work. . EVER. like EVER. friendly, professional and always ready to help. no complaints in past for any service related work. . More
Ferduke worked with my husband and I on a 2021 Audi q3. He was very knowledgeable on the product and walked me through the entire process from purchasing, to services. Great to work with and would highly r He was very knowledgeable on the product and walked me through the entire process from purchasing, to services. Great to work with and would highly recommend for purchasing a new car with Audi in San Diego. More
Awesome experience, high quality products combined with high quality, knowledgeable, experienced and caring personnel made for an awesome buying experience! I would highly recommend Audi San Diego, and a high quality, knowledgeable, experienced and caring personnel made for an awesome buying experience! I would highly recommend Audi San Diego, and a shout out to Mariano Gomes for providing me with a fantastic buying experience! More
Mariano Gomes was excellent in helping us complete the purchase of a 2018 Audi Q7. He made us feel comfortable throughout the entire process. We will recommend Mariano and Audi San Diego to our family me purchase of a 2018 Audi Q7. He made us feel comfortable throughout the entire process. We will recommend Mariano and Audi San Diego to our family members and friends when they are looking for their next vehicle. More
I used the VIP pick up service. The Audi San Diego Staff that pickup and dropped off my car were very professional. The service performed on my Q5 was great. However, the communication between myself and th that pickup and dropped off my car were very professional. The service performed on my Q5 was great. However, the communication between myself and the service advisor was almost non-existent. My car was in for an oil change and tire rotation. My car was not returned to me until the next day. I was never told I would be without a vehicle for over 24 hrs. When I called to get updates on my car all I got was voice mail and my messages were never returned. Poor communication ruined my experience with your organization. More
The level of service and attention that the Audi brand is known for was non-existent. Is this the kind of service we can expect moving forward? Is audi no longer a luxury product? Is the dealership overtaken known for was non-existent. Is this the kind of service we can expect moving forward? Is audi no longer a luxury product? Is the dealership overtaken by some faceless conglomerate that focuses on profits over service? I am extremely disappointed. I love my car. It is my second A6. But is this where audi is going with how they treat their customers? It's really sad. I never want to go back there again. More
Ferduke was extremely helpful and patient. He did everything he could to meet my requirements. He is great to work with and would definitely recommend! everything he could to meet my requirements. He is great to work with and would definitely recommend! More
Dealership explained all the technical aspects and time required to repair; Service department was polite, professional and expeditious. Even noticed the little things that made my job easier moving item required to repair; Service department was polite, professional and expeditious. Even noticed the little things that made my job easier moving items from trunk to trunk We will return, thank you More