Audi San Diego

Small issue handled quickly. I had a small issue with my car which I thought was covered under my warranty but it wasn't. My service person called Audi and asked if they would fi I had a small issue with my car which I thought was covered under my warranty but it wasn't. My service person called Audi and asked if they would fix this issue this one time since I was a good customer, and they agreed. I am grateful that I didn't not have to cover the expense, especially on my leased car which is due to be turned in soon. More

Good Service This dealership is a hit and miss. Went to my appointment at least 15 minutes prior to opening and there was a line of cars already. Manny is alw This dealership is a hit and miss. Went to my appointment at least 15 minutes prior to opening and there was a line of cars already. Manny is always great, but it seem like whoever is doing his appointment for him seem to overbook or multiplebook him. I didn’t need my car washed after being serviced. Whoever did my work order did not even asked me. I just had my car waxed the day before. So to say the least it left. Bunch of water spots after the “free wash”. But I appreciate the effort. More

Helped me out in a pinch! I was headed out of town for Easter when I discovered a flat tire. Your team was amazing and worked me in their already booked schedule. A couplehours I was headed out of town for Easter when I discovered a flat tire. Your team was amazing and worked me in their already booked schedule. A couplehours later, two tires were changed and I had a clean car. I was able to continue on my way to Los Angeles. Piero was super to work with - what an excellent representation of Audi! Thank you! More

Loan car Received the loaner car very dirty. I’ve taken my car back five times since my purchase and this was by far the dirtiest loaner I’ve received. Received the loaner car very dirty. I’ve taken my car back five times since my purchase and this was by far the dirtiest loaner I’ve received. More

Audi San Diego Makes Buying a New Car Comfortable and Easy Anthony made buying my new A4 a very comfortable and easy experience. Anthony was extremely knowledgeable, patient and friendly while answering all my Anthony made buying my new A4 a very comfortable and easy experience. Anthony was extremely knowledgeable, patient and friendly while answering all my questions during my test drives. Anthony did a great job communicating the status of my car from the time I ordered it to the time it was ready for pick up. Anthony made sure my A4 was in pristine condition when I picked it up. Anthony also went above and beyond to make sure all my relevant accounts were created, established and configured to work with my new A4. Rosalina did an outstanding job answering all my questions on the purchasing options and coverages. Rosalina was very friendly, professional and efficient. I highly recommend buying your next new car at Audi San Diego! More

George is the best Thank you for all your great support George, I’m glad we were able to fix my car.. thank you thank you 😊 thank you much Thank you for all your great support George, I’m glad we were able to fix my car.. thank you thank you 😊 thank you much More

Incredible service Damien goes above and beyond to make sure your service experience exceeds expectations. Thank you Audi ... When are you going to repair the front c Damien goes above and beyond to make sure your service experience exceeds expectations. Thank you Audi ... When are you going to repair the front corner of your sales floor? Looks like crap.. just saying .. survey that ! Chris More

Good behavior, average service. One way you could improve service is by letting people know the status of their car service, via text. I came in for a simple 10K service and didn't One way you could improve service is by letting people know the status of their car service, via text. I came in for a simple 10K service and didn't hear back from the service rep until I called. He said they were almost done and would call back when they finished. Didn't get a call. Finally I just headed to the dealership and it was ready, the service tech said I was next on his list to call. As you know, traffic can get bad into rush hour. The more notice you can provide a customer, the better they can work around rush hour. By delaying informing the customer, you are forcing them to deal with rush hour traffic when it could have been avoided. How long does it take to text someone their car is ready? This isn't the first time I've experienced this. Also, I filled in gas just before returning the car and provided the tech with a receipt. The fuel indicator did not come up to 3/4 (starting point) even though I put in more gas than I used (just drove 25 miles). I still got charged for 2 gallons of gas despite putting in gas and only driving one gallon's worth. Doesn't seem right. Your staff has been trained to give good service in talking but the walk doesn't always match the talk. More

Excellent Service! Everyone at Audi is always friendly. Damien's kind energy is welcoming & Brett is super helpful. I know I'm in good hands everyitime I visit. Thank Everyone at Audi is always friendly. Damien's kind energy is welcoming & Brett is super helpful. I know I'm in good hands everyitime I visit. Thank you Audi! More

Great customer service! My service advisor Brett was great helping me and understanding what my car needed for service. The dealership is nice and clean. The employees are My service advisor Brett was great helping me and understanding what my car needed for service. The dealership is nice and clean. The employees are very friendly and professional. More