Audi San Diego

Preferences Natasha was wonderful and was knowledgable. She was really working to help me out. I would go through her again. I say no because of my past service Natasha was wonderful and was knowledgable. She was really working to help me out. I would go through her again. I say no because of my past service experiences in your dealership. They are insensitive and at times rude. I only remember Manny, but there’s been others too. No one calls back either. Audi Carlsbad is where i would recommend for service. More

Good but could be improved People were fine; process always seems to take too long. We arrived near opening at 9:30 am, and had to stay till nearly 2:00 pm to complete purchase People were fine; process always seems to take too long. We arrived near opening at 9:30 am, and had to stay till nearly 2:00 pm to complete purchase process (without the car feature tutorial that day). Also, for a brand new dealership building, they could have put in a nicer customer lounge. More

Wait, wait and wait more My car went in for a new tire (blow out on the road). After waiting two days for a tire, I finally got a text my car was ready. I was ordered a Lyft b My car went in for a new tire (blow out on the road). After waiting two days for a tire, I finally got a text my car was ready. I was ordered a Lyft by the dealer after speaking with my assigned service person via text. I arrived an hour after I received a text that specifically said my car was ready. Well, it was not ready. It wasn’t even in the bay getting worked on. Not sure how any employee could fire off a text saying my car was ready and not even know it service had not been initiated. Now, normally, I understand things happen but the service before this I had a similar situation and waited an additional 30 minutes for my car after it was supposed to be ready. This time I waited almost TWO HOURS. I appreciated my service person trying his best after he realized what happened but matters were made worse since i had a sick kid at home, baby sitter had to leave and I had to arrange for my mother to leave work early and take care of my child. What should have been a simple pick up of my ride, ended up in a frustrating long wait. Not cool Audi. George is a great guy and he communicates well but this never happened to me when I had Damien and now my last two experiences at Audi have rubbed me the wrong way. I gave this review an extra star only because I do believe George is a good dude but for this to happen to me twice and cost me some valuable time is not ok. More

A very positive experience Every one I dealt with from the receptionist to the brand specialist to the finance person and the technical assistant were professional, polite, low- Every one I dealt with from the receptionist to the brand specialist to the finance person and the technical assistant were professional, polite, low-key and easy to work with. It was the exact opposite of the stereotypical car dealership with high-pressure or arrogant salesmen. I worked with Nabi Rasul, Joyce Jung and Patrick Mahoney. Nabi was extremely responsive to my specific requirements and managed to find the car I was looking for outside the local area. Joyce was especially agreeable to work with and very helpful j Patrick was excellent with specific technical assistance on the many rather complex bells and whistles that came with the car. Furthermore, all three were very willing to follow up after the sale was completed. Overall, a very positive buying experience. More

Excellent Buying Experience This dealership is tops! Aimal and the sales manager were very professional and easy to work with. Great experience in buying my Audi A6. I would h This dealership is tops! Aimal and the sales manager were very professional and easy to work with. Great experience in buying my Audi A6. I would highly recommend them. More

Awesome experience! Alex was super knowledgeable about the vehicle I purchased. I went in w/o a clue of what type of Audi I wanted to get and he walked me through the pro Alex was super knowledgeable about the vehicle I purchased. I went in w/o a clue of what type of Audi I wanted to get and he walked me through the process until I found my perfect Audi! I’m definitely satisfied and will recommend my friends and family! More

Etron The team was very helpful and informative. I appreciated the timely information and details provided. The staff was courteous and prompt in all that The team was very helpful and informative. I appreciated the timely information and details provided. The staff was courteous and prompt in all that they did. More

Awesome staff Very helpful and no pressure sales was very helpful in allowing me to think about my own answer. Highly recommended to anyone looking for an Audi Very helpful and no pressure sales was very helpful in allowing me to think about my own answer. Highly recommended to anyone looking for an Audi More

Outstanding and they were ready to go ! These guys were on top of it at every step and worked to hard to make sure I went out of there Happy no matter what. These guys were on top of it at every step and worked to hard to make sure I went out of there Happy no matter what. More

awesome The reason for buying another (SQ5) Audi, was Damian Burton he took care of my 2016 S4 and he always have a smile and great attitude with the right an The reason for buying another (SQ5) Audi, was Damian Burton he took care of my 2016 S4 and he always have a smile and great attitude with the right answers and the corrections that need it to fix my car More