Audi Rockville

Quality Experience One of the most impressive customer service experiences I have ever had. My representative went way beyond the call of duty to accommodate my timeline One of the most impressive customer service experiences I have ever had. My representative went way beyond the call of duty to accommodate my timeline and to answer my questions and did so in a warm, unobtrusive, effective manner. He was knowledgeable and polished and supportive. More

Amazing car buying experience! Staff was awesome and accommodating. Extremely knowledgeable on their inventory and helped me select a car that fit me!this is the second vehicle we'v Staff was awesome and accommodating. Extremely knowledgeable on their inventory and helped me select a car that fit me!this is the second vehicle we've purchased from Rockville Audi and we drive from Eastern North Carolina (6 hours) to purchase a at specifically from this dealership. I want to give a special thank you to Alex Max. If you find yourself shopping for an Audi be sure to stop here and ask for Alex. More

First Class Dealership and superb Professional Salesperson I have been driving BMW 5 Series for years, and wanting to find some thing better in terms of technology, comfort level and services. I strolled into I have been driving BMW 5 Series for years, and wanting to find some thing better in terms of technology, comfort level and services. I strolled into Rockville Audi dealership few weeks ago with a mind to just-shop-around, but after I've encountered with Ms Maria Cokinos, with her enthusiasm and courteous attitude and presentation, I have learned all the good features and advanced technologies that Audi A-6 has to offer. Upon Maria patiently accompanying my test drive, I was convinced that the Audi A-6 is the car I'm looking for. Now one month later, I'm really happy that Maria had made such a wonderful sales for me to acquired my A-6. I'm really enjoying it. Thanks, Maria. More

Profational and excellent customer service for buying a suv I was really happy i found my vehicle on the Internet then I contact to dealer email them back and forth omce we agree about the price I went for a te I was really happy i found my vehicle on the Internet then I contact to dealer email them back and forth omce we agree about the price I went for a test drive my Q7 2015 was at the door waiting for me take it over for a spin then i was signing the papers. Ismail H. Demirtas More

Best service center on the planet The quality of service this dealership provides their customers is the best. They are super easy to work with and they have always solved every singl The quality of service this dealership provides their customers is the best. They are super easy to work with and they have always solved every single issue i have brought my car in with. Sometimes I have been hyper paranoid about my car and they always appear more than happy and willing to look at anything I ask them to no matter how insane the request. Recently I moved to Philadelphia and have tried several Audi service departments in the area and they do not compare. Now I make a 2.5 hour trek to get my car serviced at Rockville just because it's that good. Max, Bryan, and Matt are the guys to see. They are really helpful, friendly, and just plain easy to work with. Chris in sales sold me my most recent car and that guys is pretty darn cool also - he paid attention to my needs and found me the car I wanted really quickly. More

Best Title Clerk Ever! My boss recently bought a new Audi at Rockville Audi and there was a problem with the title of the car she traded in. Margaret Borja-Pangelinan, a ti My boss recently bought a new Audi at Rockville Audi and there was a problem with the title of the car she traded in. Margaret Borja-Pangelinan, a title clerk, at Audi was just amazing. She was able to get everything squared away with minimal inconvenience to us. She was on top of everything and we certainly could not have don eit without her. We will certianly continue to do business with them in the future! More

Excellent Audi experience My wife and I were walk in customers to the Rockville Audi showroom this past weekend. We went with the expectation of purchasing a new Audi and tradi My wife and I were walk in customers to the Rockville Audi showroom this past weekend. We went with the expectation of purchasing a new Audi and trading in our used vehicle. We met with Maria Cokinos who turned out to be an excellent Audi Brand Specialist. She took the time to educate my wife and I on the buying and leasing process which afforded us the opportunity to make a better purchase. Not only did Maria help us get into a new vehicle that we loved but she took the time to go above and beyond in our car buying experience. She consistently made sure we were aware of our choices. She made my wife and I feel less like customers and a lot like friends. We will strongly recommend others to see Maria when purchasing a vehicle. More

Don't do it DON'T DO IT!!! If it were possible for me to give this dealership 0 stars I would. Found a 2013 Audi A6 online, spoke with not 1, not 2 but 3 differ DON'T DO IT!!! If it were possible for me to give this dealership 0 stars I would. Found a 2013 Audi A6 online, spoke with not 1, not 2 but 3 different salespeople, sent my check arranged to have the car shipped ( I live in a different state ) and at the eleventh hour Brian the manager calls to tell me the car was sold to someone else and oops they forgot to enter that pesky little detail in their system before selling it to me. To sum it up I purchased a car that was already sold and not one of the three ( salespeople ) I spoke with could tell me it was already sold, one even emailed me pictures of sold car....like I said- DON'T DO IT More

Excellent car buying experience After going to many dealerships around the area and talking to multiple salesmen, no one was able to provide the exemplary service that I've received After going to many dealerships around the area and talking to multiple salesmen, no one was able to provide the exemplary service that I've received from Maria Cokinos at the Rockville Audi. It felt very organic being around her and she was able to identify and understand my wants/needs in a vehicle. She is extremely knowledgeable and it truly is a peace of mind working with her and knowing that she cares about the costumer. More

Memorable first time car buying experience I truly appreciated working with Maria Cokinos at the Rockville Audi dealership. She was incredibly nurturing, intuitive and knowledgeable with my fir I truly appreciated working with Maria Cokinos at the Rockville Audi dealership. She was incredibly nurturing, intuitive and knowledgeable with my first time car buying experience. One of the most important things I look for during a sale, is not only the vehicle, but the salesman/woman I am working with. I felt so comfortable with Maria, and most importantly, I could trust her. She was incredibly respectful, honest, and truly wants to meet your needs when purchasing/leasing a vehicle. Never did I feel pressured to buy a vehicle when working with her. She let me make my decision on my own- which is truly rare to find in a salesperson these days. I truly appreciate their service! More