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Audi Rockville
Rockville, MD
1,119 Reviews
At Audi Rockville we strive to maintain the largest selection of inventory of new Audi cars near Washington DC. In-fact, you will quickly discover that we have the most diverse selection of new luxury cars, sports cars, luxury suvs and exotic cars in the greater Rockville region. Select from all of the latest Audi models including the A3, A4, A5, A7, RS7 Q5, S5, S7 and more. You can view our current in-stock inventory online from your smartphone, tablet, or PC. When you're ready to set up a test drive in a brand new Audi near Washington DC, stop by our dealership at 1125 Rockville Pike. Members of our sales team are standing by ready to answer any questions that you may have about our new Audi lineup before handing you the keys for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 AM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,119 reviews
March 27, 2024
Great customer service! I’ve been taken care of beyond my expectation. They helped me save money in some cases. I’ve been taken care of beyond my expectation. They helped me save money in some cases. More
by aidimoussa
March 26, 2024
I wish I could rate their communication, but since there has been ZERO communication, I would say "good luck!" if ever you have to deal with this dump. We bought a car there, at asking price, no negotiation has been ZERO communication, I would say "good luck!" if ever you have to deal with this dump. We bought a car there, at asking price, no negotiations nor trades and the sale still took almost 6 hours! They left us with a quarter tank of gas, barely enough to get us home. Now as I try to go back for some post-sales repairs that were promised to me, no one will return my calls. Called for 2 days now so far, transferred into the sales managers voicemail, no call back. called again, sales concierge sent a note to svc dept. to call for appt. with an apparent urgent message. No call. Call next day expressing my frustrations, was then sent to svc manager voicemail. no call. called again, the rep said they would walk a note up to some desk and send an email. Still waiting on a call. Salesperson has been out for both days as well. No one answers their phone. Every call goes into voicemail. I thought Audi would pride themselves in customer service but they act as if they're doing you a favor by being there to take your money and never following through on a promise. Horrible place to do business. Never again. More
by Rednizzle
Employees Worked With
March 25, 2024
Bought a 2024 Q8. Very smooth buying process Tristan Trey was very professional and very knowledgeable I highly recommend him Very smooth buying process Tristan Trey was very professional and very knowledgeable I highly recommend him More
by kofinas
March 25, 2024
Awesome customer service and support. I would use them again for all of my car purchases. I would use them again for all of my car purchases. More
by dionne.c.lomax
March 24, 2024
Sebastian helped us with exactly what we needed, the sales manager explained a number of things we didn't understand, the finance manager was great and super quick, and the dealership itself was modern sales manager explained a number of things we didn't understand, the finance manager was great and super quick, and the dealership itself was modern and nice. 10/10 would recommend (coming from someone who hates the car buying process). Came in for a used car and left with a new one, so it worked out for everyone. More
by michaelf.
Employees Worked With
Sebastian Chang
March 23, 2024
Good dealer. I bought an Audi Q3. Nice car. Low pressure. Bought there 10 years ago. I bought an Audi Q3. Nice car. Low pressure. Bought there 10 years ago. More
by Joejoe
March 18, 2024
Excellent customer service, great team, professional, caring and knowledgeable. I have been with this dealer for more than 10 years and they always take a good care of my car. caring and knowledgeable. I have been with this dealer for more than 10 years and they always take a good care of my car. More
by Ellie
Employees Worked With
March 18, 2024
Carl was the most professional salesman we’ve ever encountered. Great customer service and extremely helpful. The whole experience was so smooth. encountered. Great customer service and extremely helpful. The whole experience was so smooth. More
by F1towingandtransport
Employees Worked With
March 15, 2024
A great Audi dealership. In Rockville, MD. Very friendly and professional. Willing to work within a budget to the best of their ability. In Rockville, MD. Very friendly and professional. Willing to work within a budget to the best of their ability. More
by redbird71177
March 15, 2024
Excellent customer service! Very knowledgeable and patient! Explained all features of the vehicle in a very clear way. Very knowledgeable and patient! Explained all features of the vehicle in a very clear way. More
by Ana
Employees Worked With
