Audi Rockville

Jean Marc was excellent. Found the color and vehicle I wanted. He made it happen. Thanks! Found the color and vehicle I wanted. He made it happen. Thanks! More

Have worked with Jean-Marc on 4 Audi purchases and he is the only Rep I want to work with. Always professional, knowledgeable and honest. the only Rep I want to work with. Always professional, knowledgeable and honest. More

Jean-Marc is fantastic and super knowledgeable. He was very patient and respectful of what I was looking for. He went the extra mile to make my deal happen. He was very patient and respectful of what I was looking for. He went the extra mile to make my deal happen. More

Great Experience dealing with Ken Chang. He explained everything thoroughly and patiently to me and was able to get the exact vehicle I Wanted. There was no feeling of being rushed or pressu He explained everything thoroughly and patiently to me and was able to get the exact vehicle I Wanted. There was no feeling of being rushed or pressured even though everything was done on the last day of the month and towards the end of the day. I have bought all my vehicles from Rockville Audi throughout the years and will miss them when I move to NC in the next few months. I am glad I was able to do business with them. Very professional and knowledgeable regarding the vehicle I purchased. Thanks also to Stacey Heck also very patient with me on the back end. More

I would highly recommend everyone to stay away from this dealership if possible. As a someone who's been selling cars for over 5 years, I've never experienced anything this unprofessional. Classic corporate dealership if possible. As a someone who's been selling cars for over 5 years, I've never experienced anything this unprofessional. Classic corporate dealer with their bait and switch tactics and terrible customer service. I drove two hours for a vehicle I was looking to buy for 3 years and the bad taste this dealer left me with prevented me from even be happy with my purchase. The used car manager Christian was super rude the entire time and super condescending. The finance manager Tae tried to sell me an overpriced warranty over and over and once I said no, immediately got cold and rude as can be. He even got petty and ran out of his office to get back his generic Geico pen from me that they have thousands of. It took them 30 days to pay off my trade and do my registration. They even messed up and gave me a new plate when I was supposed to transfer mine, so I was over charged for that. Again, I would never go back, and I urge customers to be cautious if you are forced to deal with them. Its these types of dealerships that give dealers bad reputation the public already think. TERRIBLE DEALERSHIP More

I have been a customer for about 14 years and have been consistently impressed with their professionalism and quality of customer service. consistently impressed with their professionalism and quality of customer service. More

The customer see was outstanding and I would definitely purchase a car from them again. purchase a car from them again. More

Kenneth made the whole experience very easy and painless. He was extremely patient and did not rush or pressure me. Thank you. He was extremely patient and did not rush or pressure me. Thank you. More

Jean-Marc was incredibly patient, responsive, and provided excellent real-world advice. He also strongly suggested I try other vehicles I had no initially intended to. Once I was ready, there was n provided excellent real-world advice. He also strongly suggested I try other vehicles I had no initially intended to. Once I was ready, there was no pressure, he helped me secure a vehicle very quickly, and checked in regularly to make sure I was comfortable and ready to go. I strongly recommend Jean-Marc as a great partner in the purchase of an Audi. More

This is my third time shopping at this dealership and I keep going back for the simple reason that I trust them. They are professional, accommodating and makes the tedious process easier to navigate. My re keep going back for the simple reason that I trust them. They are professional, accommodating and makes the tedious process easier to navigate. My rep, Sebastian was fairly new, but he went above and beyond to make our experience a positive one. More