Audi Rockville

I got new tires and about a few after I noticed some noise. I took my vehicle back. The mechanic mis-diagnosed the issue that cost me $250. What a waste. noise. I took my vehicle back. The mechanic mis-diagnosed the issue that cost me $250. What a waste. More

Knowledgeable& Customer Focused--Created a "WOW" Experience From the beginning, Joe was patient, thoughtful and asked all the right questions. It was clear that he was experienced in delivering excellent custom From the beginning, Joe was patient, thoughtful and asked all the right questions. It was clear that he was experienced in delivering excellent customer service. Before arriving at the Dealership, I was panicked & stressed. My car at the time, had seen better days and it was (unexpectedly) time to purchase a new car. Joe led me through the seamless process with ease. I was amazed by the level of service I received and also, incredibly grateful to leave the dealership with a great car AND a big smile on my face. Other members of the Audi-Rockville Team were wonderful along the way also. Lastly, the follow-thru and follow-up he extended were wonderfully helpful. For example, when the DMV was in the process of sending my permanent registration (after the temporary tag date) he over-nighted new temporary tags. I can't thank him enough. I will definitely be a return Audi-Rockville customer. Thank you, Joe! More

Very Helpful and Thorough Joe was a pleasure to work with and look forward to doing so again. He found a condition with my tire that needed attention and I had missed. Great ca Joe was a pleasure to work with and look forward to doing so again. He found a condition with my tire that needed attention and I had missed. Great catch. More

Amazing dealer I have to say the best sales person I have ever worked with. his customer service was amazing. no pressure/push this is the only salesmen I will ever I have to say the best sales person I have ever worked with. his customer service was amazing. no pressure/push this is the only salesmen I will ever work with. True gem More

Positive purchase experience - Audi of Rockville The staff was attentive and helpful, and Joao was very thorough in helping me complete the purchase of a Q5. I highly recommend this dealership. The staff was attentive and helpful, and Joao was very thorough in helping me complete the purchase of a Q5. I highly recommend this dealership. More

Routine Maintenance The drop off pick up experience was quite smooth and quick. I personally liked the new drop off area. and the new waiting area. The shuttle service to The drop off pick up experience was quite smooth and quick. I personally liked the new drop off area. and the new waiting area. The shuttle service to work was great (since they used an Audi vehicle for that) More

Joe did a great job in helping me find the car I wanted and facilitated getting me a great deal. I’m extremely satisfied with my sales experience with Joe, and with Rockville Audi. I’d highly recommend any and facilitated getting me a great deal. I’m extremely satisfied with my sales experience with Joe, and with Rockville Audi. I’d highly recommend anyone looking for a new Audi go see Joe! More

Felt right at home! Joe in Service immediately established a relationship eliminating any anxiety. Visiting a new dealership can be like changing schools or starting a new job. We all want to fe established a relationship eliminating any anxiety. Visiting a new dealership can be like changing schools or starting a new job. We all want to feel welcome. He made the entire process Into a smooth and warm event. I’ll definitely come again. More

Purchasing a vehicle can be a very daunting task. However, Joe made the experience very enjoyable. He was extremely professional, patient, and well versed about the product inventory. I never felt pr However, Joe made the experience very enjoyable. He was extremely professional, patient, and well versed about the product inventory. I never felt pressured to buy anything and he made sure that all of my questions were answered so that I could make the best informed decision. I am very pleased with my purchase and I highly recommend that if you’re in the market to purchase a car, that you visit Joe at Rockville Audi. More