Audi Rockville

I am very satisfied with the efficiency and speed of the transaction. Tristan Avey was a pleasure to work with—extremely knowledgeable and made my purchase experience very smooth and pleasant. I highly reco transaction. Tristan Avey was a pleasure to work with—extremely knowledgeable and made my purchase experience very smooth and pleasant. I highly recommend working with him. More

Kenneth was great! I was looking to buy a Q5 plug-in hybrid and he had the car all charged and ready to test drive the moment I walked into the dealership. Kenneth w I was looking to buy a Q5 plug-in hybrid and he had the car all charged and ready to test drive the moment I walked into the dealership. Kenneth was also well-versed in the nuance changes across each of the model years and trim levels (yes, a lot of other sales guys don’t know their details). In negotiations, he was rather transparent with the things that needed to be done on the car I was trading in. I say transparent because the Carfax I still had access to after selling the vehicle showed all of the repair items Kenneth mentioned about, such as replacing the windshield because of a small crack that would pass Virginia state inspections but not the Maryland one. I was a little doubtful in the beginning but Carfax proved my doubts wrong. All in all, less the usual sales charades (“let me ask my manager”), and the PermaGuard xx, the sales transaction went very smoothly. More

Made the purchase of a new vehicle painless and smooth. I appreciated the work the entire team did. I appreciated the work the entire team did. More

Ken has explained every details of trade-in and the used Q5 SUV. Vary good service obtained from Ken. Appreciated! Q5 SUV. Vary good service obtained from Ken. Appreciated! More

I’ve had Porsche, Benz, BMW, Jaguar and Land Rover vehicles, in addition to my Etron GT. Without a doubt, the service team at Audi Rockville is the absolute worst. No one there seems to have a clue wh vehicles, in addition to my Etron GT. Without a doubt, the service team at Audi Rockville is the absolute worst. No one there seems to have a clue what they are doing. They promise things and don’t deliver. When I call to find out status, no one knows a thing. I’m left on hold for 15 minutes until I eventually hang up and call back. And this goes all the way to the top including the device manager and the GM of the dealership. I’m taking my Audi all the way to Chantilly versus ever having it touched by anyone at Audi Rockville ever again. If I could give negative stars, I would. Only time anyone in service seemed like they cared was when they suggested I buy 3 new tires and not just the one I needed. More

i had a dubious experience with dealership and salesman Sebastion. i purchased my A-5 prestige cabriolet over the telephone bc im in Ala. i received a total of 3 different sales purchase agreements - not Sebastion. i purchased my A-5 prestige cabriolet over the telephone bc im in Ala. i received a total of 3 different sales purchase agreements - not bc i changed downpymnt or models it was confusing to me (im 75) Sebastion apologized at least 6-8 times for different things. i believe i was correcting him or pointing out mistakes ? anyhow my car supposedly had 12 miles on the speed odometer when i purchased it. when i rec'd it - last Fri night (9/13/24) the car had 84 miles !!!!! maybe there is a reason ? i dont know and i probably should call dealership ? I DON'T LIKE THIS but perhaps there is a legit reason ? how do i know someone didnt "hot rod" my car ?????? More

Outstanding sales team- Shane walked me through the entire process- super knowledgeable and no pressure. Entire process was quick and painless- CJ had all the final paperwork read to go and I was drivi entire process- super knowledgeable and no pressure. Entire process was quick and painless- CJ had all the final paperwork read to go and I was driving off in a beautiful car about an hour later. More

I was assisted as soon as I walked into the door. I came in with an idea of what I wanted and the salesperson Chris Kutrumbis wasted no time in bringing up the specs and information, pulling the car I came in with an idea of what I wanted and the salesperson Chris Kutrumbis wasted no time in bringing up the specs and information, pulling the car up, letting us test drive and appraising my trade-in vehicle. The finance manager then took his time finding a lender to help me out. It was a great experience and I felt comfortable the entire time I was there. Walked away with the vehicle I looked at online and I love it. Thanks Audi Rockville! More

Quick, low pressure, good selection, Karl P was a nice salesman, and ice cream sandwiches. salesman, and ice cream sandwiches. More