Audi Rockville

Great sales force. Great service. I recently purchased my second A5 from Rockville Audi. My salesperson was Maria Cokinos and I have been impressed by her in every step in the process I recently purchased my second A5 from Rockville Audi. My salesperson was Maria Cokinos and I have been impressed by her in every step in the process. Maria has excellent knowledge of the product, from an operational standpoint to resale expectation and other elements. She realizes that these cars sell themselves and the customer only needs a little awareness of what they're dealing with to come to the right conclusion. In other words, no hard sell. She is great and I can't recommend her highly enough. As for service backup to the ownership equation, I've been dealing with Matt Reid for years and I know he will ensure that all my service expectations will be met. He's got my back, and I have no worries. Rick. More

What a great experience. .. Getting a new car is supposed to be fun. Well Jean Marc made it so. I leased a new 2014 Audi A4 with his help. He produced what he promised and has a Getting a new car is supposed to be fun. Well Jean Marc made it so. I leased a new 2014 Audi A4 with his help. He produced what he promised and has a million dollar personality. Those are nice traits to have in today's world. I can't wait to pick up my new car and hit the highway! More

Awesome Experience Beginning to End I found an absolutely beautiful, low milage, well kept Mercedes online and applied for financing. Jean-Marc gave me a call a little while later and we I found an absolutely beautiful, low milage, well kept Mercedes online and applied for financing. Jean-Marc gave me a call a little while later and we set up a test drive. I was a little nervous but as soon as we met, we clicked and I felt at ease. He was very straightforward, knowledgeable, truthful, easy to talk to, and I was very comfortable. The test drive went great, the car was impeccable inside and out, ran like a dream, and exceeded my expectations. I knew I wanted this car but wasn't sure if I could afford it with my iffy credit. Jean-Marc reassured me that we would make it work. I was very skeptacle but gave him a chance to work the numbers. He gave me a GREAT deal on my trade in and I was approved for financing. The payment was a little too high for my budget but he got with the finance guy, Dustin, and we all worked it out so I could afford the payments. Thanks to Jean-Marc (and Dustin) I got a beautiful, well maintained, low mileage car of my dreams to fit my budget. I am eternally greatful and highly recommend Jean-Marc to anyone looking for a car. He's a straight shooter, no pressure, laid back but serious when needed, and very comfortable to work with. More

Excellent Mr Max was extremely helpful to us as we tried to find the exact car we wanted. He was very patient as we looked through each car. Great experience an Mr Max was extremely helpful to us as we tried to find the exact car we wanted. He was very patient as we looked through each car. Great experience and we'll be sure to come back again! More

Great Car...Even Greater Experience!!! I needed to replace my wife's SUV and decided on the Q7. I dealt with a few dealers and only Alex, Greg and the other great folks at Rockville Audi w I needed to replace my wife's SUV and decided on the Q7. I dealt with a few dealers and only Alex, Greg and the other great folks at Rockville Audi went out of their way to find me the car, give me a more than fair price and then bring the car to the dealership. In fact, Greg was excellent in responding to emails keeping me apprised of when the Q7 would be brought over from the other dealership. Even when I was running super late to finalize documentation, bring by my trade and pick up the car, Greg, Alex and Matt stayed EXTRA late in the night to make sure we could finish the deal. In fact, they even put the car in a dry place to avoid the rainstorm so I had an easy place to learn about the features of the SUV and offered to find time for my wife to stop by and have a similar tutorial. Alex even took my plates and returned them on my behalf. I buy and sell cars yearly and this is the single best dealership in the DMV. More

Easy to work with.. Alex Max was patient and worked with us to make sure we got the right vehicle. He worked well with the team and helped ensure that all ran smoothly th Alex Max was patient and worked with us to make sure we got the right vehicle. He worked well with the team and helped ensure that all ran smoothly through delivery and beyond. I adore my new Audi. It's comfortable and fun to drive. More

No followup call I was working with Mohammed Rownak Sales Rep from the Rockville Audi store. I was told that the car 2007 BMW 335i that I wanted to buy was not ready t I was working with Mohammed Rownak Sales Rep from the Rockville Audi store. I was told that the car 2007 BMW 335i that I wanted to buy was not ready to be sold until it was inspected. I was told that it would take about 4-5 days to do this. I was told that I would hear from Rockville Audi once the vehicle was ready. So I waited the 4-5 days but no one call so I call and was told that the car was already sold WTF. I asked to speak with a manager and was told that he was sorry about this issue. I will never buy a car from this Dealership. I also want to say when you call there you will be on hold for a very long time. James Brown More

Excellent experience Jean-Marc is an superb e sales agent. I came for a service and he did more than he could do to help me. Walked in with a problem and walked out ready Jean-Marc is an superb e sales agent. I came for a service and he did more than he could do to help me. Walked in with a problem and walked out ready to come back. Great job JM and Audi More

Great Service When I decided to replace my car, I did research about what car I wanted. I decided I wanted another Audi the people at Rockville Audi went out of th When I decided to replace my car, I did research about what car I wanted. I decided I wanted another Audi the people at Rockville Audi went out of their way to keep me advised when the A3s would be available in the states and when I could order the car. They kept me in the loop of where my car was in production, when it shipped and when it arrived in Rockville. I was able to pick up my new car on 30 April in the middle of torrential rains. Alex found a dry place to go over the features of the car, returned the plates from my existing car and was available to answer questions after the sales was complete. I love my new Audi and would recommend this dealership. More

Great Experience with Alex Max and the Rockville Audi group Anyone in the Maryland area looking at Audis should look to find one at this dealership. I worked with Alex in about a week span for the purchase of m Anyone in the Maryland area looking at Audis should look to find one at this dealership. I worked with Alex in about a week span for the purchase of my wife's used 2009 Q5 and the experience couldn't have been any better. I flew in from Charlotte and Alex came to pick me up in my new car, after a 3 hour flight delay and poor weather in rush hour traffic. Alex has over 30 years of experience in car sales and it showed with my experience. He was very resourceful, easy to talk to, pleasant and fun guy. Alex worked on his days off and answered my emails and calls to help get the deal done. The car I purchased was well maintained before I purchased and was very competitively priced. The entire process was perfect. Thanks Rockville Audi! More