Audi Rockville

I had a fantastic experience buying my car from this dealership, thanks to Kenneth Chang. From the moment I walked in, he was professional, attentive, and genuinely helpful. He took the time to understa dealership, thanks to Kenneth Chang. From the moment I walked in, he was professional, attentive, and genuinely helpful. He took the time to understand what I was looking for, answered all my questions with patience, and made the entire process smooth and stress-free. Kenneth’s honesty and expertise gave me full confidence in my purchase. I couldn’t be happier with my new car. Definitely a 5-star experience! More

Great experience with Ken. Was in and out in a reasonable time and felt like I got a fair deal. Was in and out in a reasonable time and felt like I got a fair deal. More

Prior to my arrival for the appointment, the service department let me know how long the installation would take. Instead of waiting hours at the dealership, they offered alternative transportation to department let me know how long the installation would take. Instead of waiting hours at the dealership, they offered alternative transportation to where I needed to go. This was the first time I experienced this during my service appointment and it was exceptional. More

This dealer's approach to pricing was problematic. The initial offer they provided was significantly higher than the market rate, and other dealerships were offering better prices. I also found that t The initial offer they provided was significantly higher than the market rate, and other dealerships were offering better prices. I also found that the lease offer was based on an inaccurate money factor, and the pricing information on the Audi Rockville website was misleading. It was a very disappointing experience. More

General Manager Marcus and his team was exceptional. Bought multiple cars with Audi of Rockville and process has always been smooth, fast and transparent. Never felt like they try to sell me on things I Bought multiple cars with Audi of Rockville and process has always been smooth, fast and transparent. Never felt like they try to sell me on things I do not need and got great value and service each time. Highly recommend. More

Antonio and Mo are fantastic people. They were very professional in the entire process. It’s also esst to deal with them. They were very professional in the entire process. It’s also esst to deal with them. More

I generally receive good service at Rockville Audi. The service agents are kind, responsive and knowledgeable. What makes me absolutely crazy is that it is impossible to reach the service department by The service agents are kind, responsive and knowledgeable. What makes me absolutely crazy is that it is impossible to reach the service department by phone!! No one pcks up! I don't get it! In the luxury car market I would think they would NEED to go above and beyond for servcie and I'm not seeing that at all. Note: I dont see my service person on the drop down list so I am just checking off anyone. More

Experience was great. Respectful of my time. Communicated quickly. Fair price on the trade and car that was supported by my own research. Beat my credit union on financ Respectful of my time. Communicated quickly. Fair price on the trade and car that was supported by my own research. Beat my credit union on financing terms, which is unusual. Had the car prepped for me to sign paperwork and get out the door. Chris, the salesperson, and Tae in finance both easy to work with. More

Ken did it again. He has been courteous and attentive. Listened to us and shepherd us through the process in a very efficient was. He is a credit to Audi brand. We wil He has been courteous and attentive. Listened to us and shepherd us through the process in a very efficient was. He is a credit to Audi brand. We will be back when we will need another Audi. More

Great experience provided by Phoebe and Mo. felt comfortable with process and both found ways to say yes and I feel completely satisfied with my second purchase at Rockville Audi. Thank you! felt comfortable with process and both found ways to say yes and I feel completely satisfied with my second purchase at Rockville Audi. Thank you! More