Audi Riverside - Service Center

The Phenomenal Service Dept. Stacey Samuel, David Ranciglio and Javier were absolutely fantastic. Service was explained, any updates were texted promptly and the entire experience Stacey Samuel, David Ranciglio and Javier were absolutely fantastic. Service was explained, any updates were texted promptly and the entire experience was great! Super happy!!' More

Above and beyond Javier Juarez has been our go to guy when maintenance is due for our Audi Q7. Always very professional and goes above and beyond to make sure we are t Javier Juarez has been our go to guy when maintenance is due for our Audi Q7. Always very professional and goes above and beyond to make sure we are taken care of. He is a great example of making the customer feel like family rather than just business. There is much others can learn from him and I know Walters Audi in riverside is proud of how represents them. The next time we choose to buy another Audi he will be the one we call. More

Happy new Audi Customer I had a great experience in my first service with Javier Juarez at Walter's Audi in Riverside. He was personable, professional and proficient. My ex I had a great experience in my first service with Javier Juarez at Walter's Audi in Riverside. He was personable, professional and proficient. My experience could not have been more positive. Couple this with the greeting I got from Cory Williams who not only remember my name but details from our discussions during the buying process. Andy Bartoli even took the time to not only answer my questions but help me navigate through the Financial website details. Thank you Walter's Audi. You are doing all the desired things to keep this customer very happy. More

Quality and service never fails Once again, excellent service at Walter's audi! Took my car in for "squeaky " brakes and had fantastic experience. Did efficient job without any gimmi Once again, excellent service at Walter's audi! Took my car in for "squeaky " brakes and had fantastic experience. Did efficient job without any gimmicks. Stacy was awesome. She is friendly, thorough, and conscientious. I love going to this dealership even though I have another dealer five minutes from work. Keep up the stellar job Walter's! More

Service The service team is ALWAYS great when I take my car in. Javier immediately greeted me and helped me initially while Alex helped out another guest. Sta The service team is ALWAYS great when I take my car in. Javier immediately greeted me and helped me initially while Alex helped out another guest. Stacy was very pleasant and helpful as she always is. Once my car was finished, Alex even placed my license plates on my car. More

Javier Juarez was SOOOOO HELPFUL and Friendly Had my A4 serviced with Javier Juarez and he was so friendly, professional and informative. Kept me updated via text all day of the status of my car!! Had my A4 serviced with Javier Juarez and he was so friendly, professional and informative. Kept me updated via text all day of the status of my car!!! Extremely happy Audi Customer :) More

Excellent Service Javier Juarez was great to work with- honest and up front. My 15 k service was finished much faster than i expected! Will definitely plan on bringing Javier Juarez was great to work with- honest and up front. My 15 k service was finished much faster than i expected! Will definitely plan on bringing the car back in for the next service! More

Best Service Ever! Starting with my phone call to make a service appointment, my service representative Stacy Samuel was awesome. Stacy was able to fit me in mid-day an Starting with my phone call to make a service appointment, my service representative Stacy Samuel was awesome. Stacy was able to fit me in mid-day and explained everything they would be doing to my car. When I arrived at Walter's Audi, Stacy quickly got a time line on how long it would take to complete the repair so I wouldn't have to wait around. Stacy arranged a shuttle ride home for me and within a couple hours I received a call that my car was complete. When I arrived back, Stacy was so nice and explained everything they did to my car, processed my paperwork and got me out the door. My car was also washed and cleaned and it looked better then when I dropped it off. From this point on, I will only take my Audi R8 for service at Walter's and I plan on buying my new car from Walter's in a few months. Keep up the great work! More

New car needed service I recently purchased a new car from Walters Audi and had to bring it in for service. The work took a little longer than expected but everyone in the s I recently purchased a new car from Walters Audi and had to bring it in for service. The work took a little longer than expected but everyone in the service area was truly exceptional. My service advisor Javier Juarez kept me well informed on the progress of repair and always responded within minutes of my email inquiries. David Ranciglio, the service manager even called me regarding my car and was well informed regarding my service issue and offered to deliver the car to my office if that was more convenient. I have had many cars before this one, but the attention and service I received at Walters was the best I have ever had. More

The best Ron was so helpful. He took the time to address my concerns. He explained every step that the service department took to meet my expatations. Than y Ron was so helpful. He took the time to address my concerns. He explained every step that the service department took to meet my expatations. Than you Walters Audi More