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Audi Riverside - Service Center

Riverside, CA

4.9
1,183 Reviews

1,183 Reviews of Audi Riverside - Service Center

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February 29, 2016

Pleasantly surprised!! Brought my car in for the first time and was pleasantly surprised by the thoroughness of Ron Frasier. He attended to the updates on my car, thoughtful More

by dwheeler780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Mar 03, 2016 -

Audi Riverside responded

Thanks for the great feedback, Denise! It's wonderful to hear that Ron was so helpful and informative, and made sure that you were well accommodated while your car was being worked on. We hope to see you again for your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

February 25, 2016

My Audi is running great! Javier was able to keep the cost of necessary repairs my car needed within my budget. I really appreciate this. Javier and Ron were both very helpful More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez, Ron Frasier
Feb 26, 2016 -

Audi Riverside responded

Thanks for the great rating, Mickey! It's wonderful to hear that Javier and Ron were able to assist you with your repairs and keep the cost as low as possible. We're glad you were well accommodated! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Audi

February 18, 2016

TOP NOTCH SERVICE! WILL BE BUYING MY NEXT AUDI HERE FOR SURE! RON'S CUSTOMER SERVICE IS PHENOMENAL!!! IVE OWNED 2 BMW'S & WILL NEVER GO BACK AFTER OWNING MY AUDI & COMPA More

by Zles82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Feb 22, 2016 -

Audi Riverside responded

We're happy to hear that you had such a fantastic car buying experience with Ron, Zles82! We're so glad you felt well accommodated, and that he made sure the process of having your new car serviced continued to reinforce the excellent customer care that we provide at Walter's Audi. We're glad you enjoy the customer lounge, too! We appreciate your business and look forward to working with you again in the future. Don't forget to check us out in Twitter and Facebook for savings and updates, Regards, Walter's Audi

February 17, 2016

Great Customer Service Awesome experience in the service department from the moment I dropped off my vehicle and was greeted by Ron Frasier and when I was notified by Alex O More

by One Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Ron Frasier
Feb 19, 2016 -

Audi Riverside responded

Thanks for taking the time to share your experience, One Happy Customer! We're so glad your service experience was so excellent from start to finish. It's great to know that that Ron and Alex went the extra mile to make sure that you were well informed and accommodated. We appreciate your recommendation, and hope to see you again for your vehicle's next service. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Audi

February 15, 2016

Great experience and service Stacey Samuel helped us with our most recent service and she was so great with everything we had to get done. She was able to accommodate every need w More

by FlukerBamf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartoli, Javier Juarez, Amin Eshaq
Feb 17, 2016 -

Audi Riverside responded

It's wonderful to hear that Stacey was able to make your latest service experience so pleasant, FlukerBamf! We're glad she made sure you were well accommodated and took great care of your Q5. We appreciate your business and look forward to seeing you again for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

February 12, 2016

Service As always Great Service. Thanks, Javier Juarez for everything Excellent and I am a repeat customer. I'm always treated well when I take my car in. More

by Charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Feb 16, 2016 -

Audi Riverside responded

Thanks for the 5-star rating, Charlotte! It's wonderful to hear that you continue to have great experiences with us, and that Javier was able to ensure that your latest service visit was no exception. We are so glad you feel at ease each time you come in! We appreciate your business and look forward to seeing you again for your next service visit. Please be sure to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Audi

February 07, 2016

Service I have worked with Stacy Samuels for over ten years. I always ask for her by name! Awesome customer service has brought me back for over a decade... More

by kchow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Kienle, Andy Bartoli, David Ranciglio, Christian Vidal
Feb 08, 2016 -

Audi Riverside responded

Thanks for the great rating, kchow! It's wonderful to hear that you continue to have nothing short of excellent service visits, and that Stacey has made sure that your car is well taken care of each time. We appreciate your business, and look forward to seeing you again next time your vehicle is ready for service. Please be sure to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Audi

February 06, 2016

top notch Stacy is very friendly,kind,courteous and knowledgeable.Stacy is also completely honest and direct about your service.I admire her professionalism and More

by Boogie21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and Nacho, Andy Bartoli, David Ranciglio, Amin Eshaq
Feb 08, 2016 -

Audi Riverside responded

Thanks for the 5 star rating, Boogi21! It's great to hear that you were so well accommodated during your recent service visit. We're so glad that Stacey made you feel so at ease throughout the process, and that she extended advice and information about your vehicle that you felt you could trust. We appreciate your recommendation, and hope to be able to assist you again with any of your future automotive needs. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Audi

February 06, 2016

Javier Juarez is the only service agent I will work with I have been an Audi owner for some time now and since Javier Juarez has joined the service team he is the only person I will deal with my first experi More

by Pvalenzuela6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier Juarez
February 06, 2016

Service Went in for an oil change and was amazed at the respect and professionalism from Alex upon my arrival, he was courteous with the whole process and exp More

by Richie0351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Feb 08, 2016 -

Audi Riverside responded

Thanks for the 5 star rating, Richie! It's great to hear that you were so well accommodated during your recent service visit. We're glad that Alex extended useful information to you, and made sure you were kept up to date on what services would be performed on your vehicle. We appreciate your business, and look forward to seeing you again next time your vehicle is ready for service. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Audi

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