Audi Riverside - Service Center

Top Notch Stacy and the rest of the service crew have always been great to work with. They always accommodate my schedule and give me a loaner car when I need Stacy and the rest of the service crew have always been great to work with. They always accommodate my schedule and give me a loaner car when I need one. Stacy in particular goes out of her way to make sure my experience there at the dealership is second to none. More

Javier Juarez & David Ranciglio are the "Real Deal" If the "80/20 Rule," is applicable to everything, then 80% of employees go to work with "just another day at their job" attitude. The remaining 20% g If the "80/20 Rule," is applicable to everything, then 80% of employees go to work with "just another day at their job" attitude. The remaining 20% go to their job with a mission in mind, which is to be the best they can be on any given day. Then you have the elite group of employees, probably only 3%, the ones who lead the pack in a world of followers. That's who I had the pleasure and satisfaction of having provided me service for my A6. I love my A6, it is everything that I hoped for and expected when I bought it at Walter's. And when it needs attention, encountering expert, professional, and superb service is always a welcomed bonus! Although I had a communication breakdown initially with Mr. Juarez, which was highly unusual, Javier was quick to redeem himself and remedy the problem with stellar service and attentiveness. It takes a true professional to apologize and then compensate his oversight by having my car completely detailed at no charge. Javier Juarez went beyond verbal atonement and certainly has regained my confidence and contentment with him, the Service Manager Mr. David Ranciglio, and Walter's Audi with the highest accolades for customer service and satisfaction. Thank you gentlemen for your outstanding effort, professionalism, and performance. More

Great experience Had a great experience taking my A3 in for 15k service. Everyone was very friendly and articulate. Happy to return in the future. This place made me f Had a great experience taking my A3 in for 15k service. Everyone was very friendly and articulate. Happy to return in the future. This place made me feel like they care about your relationship with Audi. Good stuff. More

walters audi service department is on there game i own 4 audis and when it comes time to service them Stacy has it handled. Stacy keeps me up too date and gets me in and out fast, why would i go anyw i own 4 audis and when it comes time to service them Stacy has it handled. Stacy keeps me up too date and gets me in and out fast, why would i go anywhere else... More

Great Team I have owned Audi vehicles for years. I always ask for Stacy Samuel when I need service. She is friendly very knowledgeable and has my best interest I have owned Audi vehicles for years. I always ask for Stacy Samuel when I need service. She is friendly very knowledgeable and has my best interest in mind when recommending service. As a side note I recommend Stacy and the Walters service team when talking with other Audi owners they are the best. More

Excellent I came for service last week and Alejandro Ortiz was my service associate, He was very courteous, knowledgeable while providing me with excellent cus I came for service last week and Alejandro Ortiz was my service associate, He was very courteous, knowledgeable while providing me with excellent customer service. The service at Walter's Audi is alway excellent. I go there for service on both Audis. I recommend Walters Audi to my friends and family for their service needs. The Sales department is also outstanding. This is why i am a repeat customer. More

Always great service I came for some issues last week and Alejandro Ortiz was my service associate, he is very friendly and helpful. The service of Walter's Audi are alway I came for some issues last week and Alejandro Ortiz was my service associate, he is very friendly and helpful. The service of Walter's Audi are alway good. I go there for service all the time and recommend to anyone who wants better service. More

First service at Walter's Audi but it won't be my last! New to the area and am more than pleased that I chose Walter's Audi for my 65k service. Alex Ortiz really took his time to make sure the service went New to the area and am more than pleased that I chose Walter's Audi for my 65k service. Alex Ortiz really took his time to make sure the service went as smooth as possible. They even got me out in time, no delay which was great for me. Very friendly and professional, no need to go anywhere else. More

Excellent customer service!!!!!!!!!! I recently visited Walters Audi in riverside for a regular service on my car and I have to say WOW. Mr. Javier Juarez helped me out and really made I recently visited Walters Audi in riverside for a regular service on my car and I have to say WOW. Mr. Javier Juarez helped me out and really made it a great experience. Usually the past dealerships I've been to I always get that feeling of being lied to and just horrible service by the employees, almost as if they don't care about the customers so I decided to switch it up and visit Walters. My mother in law has been going there for quite sometime so I took her word for it and I'm glad I did. The price was fair the wait was exactly what he said it would be and most of all I really feel like he and the rest of the staff there valued my business everyone is extremely nice. I will definitely be visiting AND recommending to everybody to visit Walters Audi from now on. Thanks guys -Federico More

Service to my Audi A4. I brought my Audi A4 in for service and received excellent service. Stacy Samuel was my representative and was excellent. She kept me informed on the I brought my Audi A4 in for service and received excellent service. Stacy Samuel was my representative and was excellent. She kept me informed on the status of my vehicle. Shuttle service was also arranged for taking me to my home and picking me up when my car was finished. On a whole I have always appreciated the excellent service that Walters Audi has provided. More