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Audi Riverside - Service Center

Riverside, CA

4.9
1,183 Reviews

1,183 Reviews of Audi Riverside - Service Center

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August 20, 2016

Pleasant experience I rate Walters Audi in Riverside as excellent for the following reasons. I made my appointment to have my regular service completed. I dropped my car More

by s5supergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Aug 23, 2016 -

Audi Riverside responded

Thanks for the feedback, s5supergirl! We're pleased to hear that you had such a pleasant experience with Alex and Javier, and that they worked together to make sure you and your car were well taken care of. It's wonderful to know that you were well accommodated, and that you got your car back quickly and efficiently. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 17, 2016

Alex Ortiz comes to the top of my need. Alex is a perfect asset to the Walter's Audi dealer. A very kind person and willing to help. He is right on the top of my need. Thank you Alex. From More

by audi2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Javier Juarez
Aug 18, 2016 -

Audi Riverside responded

Thanks for the 5-star rating, Audi2014! It's wonderful to hear that you have had such great experiences with Alex, and that he makes sure you and your vehicle are well taken care of. We appreciate your business and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 13, 2016

Great service is a standard at Audi Perfect from delivery to pick up. Alex Ortiz was the perfect service manager keeping me posted throughout of the progress of the work. Keep up the goo More

by 3DC-S5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Aug 15, 2016 -

Audi Riverside responded

Thanks for the 5-star rating, 3DC-S5! We're happy to hear that you had such a pleasant experience with Alex, and that he made sure you were well accommodated throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 13, 2016

Satisfaction again Once again excellent service at Walter"s Audi. Alex Ortiz was top notch. Greeted on time, thorough with needs, and finished on time as promised. Grea More

by Aqua ray
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Aug 15, 2016 -

Audi Riverside responded

Thanks for the 5-star rating, Aqua Ray! We're pleased to hear that Alex was so helpful and prompt, and got your car taken care of quickly and efficiently. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

August 02, 2016

Walter's Audi An excellent R8 Service Center I took my R8 to Walter's Audi for repair service and was very pleased. . My Service Rep Javier was a true professional and on-point. I don't trust j More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Aug 04, 2016 -

Audi Riverside responded

Thanks for the great feedback, Ken! We're happy to hear that Javier was so helpful and attentive, and made your service experience as pleasant as possible. It's wonderful to know that he made you feel at ease throughout the process, and we're glad you got your car back looking fresh and clean! We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

July 31, 2016

As always, the experience was great. We've been Walters Audi and Porsche customers for many years. On the Audi side we've worked with Stacy Samuel and have appreciated her casual, custome More

by 2015Q7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Audi Riverside responded

Thanks for the great feedback! We're happy to hear that you had such a pleasant experience with Stacy, and that she continues to extend such thorough and accommodating customer care to you. It's wonderful to know that you got your car back in great shape, and we look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

July 30, 2016

Alway a pleasure to do business with! I have had my Porsche's & Audi's serviced at Walter's for more than a decade, and they have never failed to meet or exceed my expectations. I have al More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Audi Riverside responded

Thanks Bill! We're happy to hear that you have had such wonderful service experiences over the years, and that Stacy continues to make sure that your cars are well taken care of. It's great to know that she has made you feel well accommodated, and always makes sure that your needs and expectations are met! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

July 27, 2016

excellent service Stacey Samuel. She's warm personable and professional she takes care of your vehicle in the way an Audi should be care for. I'm always greeted with a More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2016 -

Audi Riverside responded

Thanks for the great feedback, Ron! It's wonderful to hear that you have been so well accommodated by Stacy, and that she makes sure that you and your care are always well taken care of. We appreciate your business and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

July 15, 2016

Total Top Notch White Glove Experience From the moment you walk in the door, or most cases, as soon as you pull your car up to the service center to park your vehicle, you are greeted by on More

by sean869696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ranciglio, Alex Ortiz, Javier Juarez, Ron Frasier
Jul 19, 2016 -

Audi Riverside responded

Thanks for the great feedback, Sean! We're happy to hear that you have had such pleasant experiences with our service staff, and that we've been able to keep your vehicle in great shape. It's wonderful to know that Javier, Ron, Alex, and Stacey have all contributed to your excellent experiences, and that they always make sure that you and your son are well accommodated! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit! Regards, Walter's Audi

July 12, 2016

Great ! Stacy on top of everything. I took my q 7 for 15000 mile service and she went to work right away and had the job done quickly. Very efficient . I will More

by Renzkitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Audi Riverside responded

Thanks for the great feedback, Renzkitty! We're pleased to hear that you have had such a pleasant experience, and that Stacy made sure that your vehicle was well taken care of! It's wonderful to know that it was a quick and efficient process, and that you felt well accommodated. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Audi

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