1,183 Reviews of Audi Riverside - Service Center
Pleasant experience I rate Walters Audi in Riverside as excellent for the following reasons. I made my appointment to have my regular service completed. I dropped my car I rate Walters Audi in Riverside as excellent for the following reasons. I made my appointment to have my regular service completed. I dropped my car off as scheduled, and received a loaner car. They have a quick and easy way of getting you in and out of there if you plan it. Alex Ortiz checked me in and Javier Juarez delivered my car. As always, all of the service managers are very nice, friendly, and courteous. They all appear to help each other out too when one is busy. Even though there is another Audi dealer that is closer to my job, I will continue to use this one because I feel at home. Thank you all More
Alex Ortiz comes to the top of my need. Alex is a perfect asset to the Walter's Audi dealer. A very kind person and willing to help. He is right on the top of my need. Thank you Alex. From Alex is a perfect asset to the Walter's Audi dealer. A very kind person and willing to help. He is right on the top of my need. Thank you Alex. From Ringgo, Deiby and Nova. More
Great service is a standard at Audi Perfect from delivery to pick up. Alex Ortiz was the perfect service manager keeping me posted throughout of the progress of the work. Keep up the goo Perfect from delivery to pick up. Alex Ortiz was the perfect service manager keeping me posted throughout of the progress of the work. Keep up the good work More
Satisfaction again Once again excellent service at Walter"s Audi. Alex Ortiz was top notch. Greeted on time, thorough with needs, and finished on time as promised. Grea Once again excellent service at Walter"s Audi. Alex Ortiz was top notch. Greeted on time, thorough with needs, and finished on time as promised. Great job! More
Walter's Audi An excellent R8 Service Center I took my R8 to Walter's Audi for repair service and was very pleased. . My Service Rep Javier was a true professional and on-point. I don't trust j I took my R8 to Walter's Audi for repair service and was very pleased. . My Service Rep Javier was a true professional and on-point. I don't trust just any dealer to work on my car, so Walter's Audi will be my new R8 service center. One more thing, after service wash and detail was the bomb ! Ken More
As always, the experience was great. We've been Walters Audi and Porsche customers for many years. On the Audi side we've worked with Stacy Samuel and have appreciated her casual, custome We've been Walters Audi and Porsche customers for many years. On the Audi side we've worked with Stacy Samuel and have appreciated her casual, customer centered style. This service experience was no different than our prior. The workmanship was excellent and Stacy kept us informed along the way. More
Alway a pleasure to do business with! I have had my Porsche's & Audi's serviced at Walter's for more than a decade, and they have never failed to meet or exceed my expectations. I have al I have had my Porsche's & Audi's serviced at Walter's for more than a decade, and they have never failed to meet or exceed my expectations. I have also had the pleasure of dealing with Stacy Samuel as a service advisor extraordinaire, on both the Porsche and the Audi side of Walter's, during most of my visits. She is the epitome of an outstanding company representative. Regards, Bill L. More
excellent service Stacey Samuel. She's warm personable and professional she takes care of your vehicle in the way an Audi should be care for. I'm always greeted with a Stacey Samuel. She's warm personable and professional she takes care of your vehicle in the way an Audi should be care for. I'm always greeted with a warm smile, I trust Stacey and will continue to do business with her. More
Total Top Notch White Glove Experience From the moment you walk in the door, or most cases, as soon as you pull your car up to the service center to park your vehicle, you are greeted by on From the moment you walk in the door, or most cases, as soon as you pull your car up to the service center to park your vehicle, you are greeted by one of the Service team members on staff. I have had my Audi for almost a year now and I've never felt less than satisfied with the experience here. I have a 3 and a half year old son that I bring with me to the dealership because he loves the staff here too. It doesn't matter if you get Javier, Ron, Alex or Stacey to be your service advisor, they are all worthy of my praises. The apple doesn't fall far from the tree though because their manager, David is one of the fairest managers I've ever dealt with. He understands when things aren't fair coming from the top and helps to make the experience right for you EVERY SINGLE TIME. I'll be honest, I'm not an easy person to please and this dealership's service department is the reason I still own my car today. More
Great ! Stacy on top of everything. I took my q 7 for 15000 mile service and she went to work right away and had the job done quickly. Very efficient . I will Stacy on top of everything. I took my q 7 for 15000 mile service and she went to work right away and had the job done quickly. Very efficient . I will come back again and would recommend Walters Audi for their top notch customer service. Lorreno More