Audi Riverside - Service Center

Routine Service with a back-up camera issue As always, Stacy Samuel provided a warm welcome and an efficient check-in, and Ron Frasier apprised of work to be done, through scheduling, updating, As always, Stacy Samuel provided a warm welcome and an efficient check-in, and Ron Frasier apprised of work to be done, through scheduling, updating, and completion.. Excellence with a smile! More

Ronald Frasier My service writer Ron Frasier was very helpful always keeping me informed on the status of my vehicle. He explained everything to me. The shop was ver My service writer Ron Frasier was very helpful always keeping me informed on the status of my vehicle. He explained everything to me. The shop was very clean and professional. I will defend go back to Walters again. More

Best Dealership and Service Experience! I have never had anything less than an exceptional experience at Walter's. From the day I purchased my A6, to every single service visit thereafter, I have never had anything less than an exceptional experience at Walter's. From the day I purchased my A6, to every single service visit thereafter, I've had a stellar experience. Stacy Samuel in particular is an AMAZING service rep!!! I will continue to recommend Walter's to all of my friends and colleagues. More

Best Customer Service Mr Ron Frasier and Mr Alex Ortiz helped us all through out. Their services are nothing but EXCELLENT! They made sure that we are taken cared of all th Mr Ron Frasier and Mr Alex Ortiz helped us all through out. Their services are nothing but EXCELLENT! They made sure that we are taken cared of all through out the process. They are professionals and I strongly recommend to my family and friends. More

Amazing customer service Alex Ortiz was my service advisor on my first visit to Walter's Audi in Riverside. He was amazing, going above and beyond any customer service I would Alex Ortiz was my service advisor on my first visit to Walter's Audi in Riverside. He was amazing, going above and beyond any customer service I would expect. I came from another dealership that was ok in service but after working with Alex I'm loyal to Walter's. More

My new Audi was having problems Alex went out of his way to keep me informed every step of the way with the repairs being done to my A8. It's always a pleasure dealing with Alex and Alex went out of his way to keep me informed every step of the way with the repairs being done to my A8. It's always a pleasure dealing with Alex and would always highly recommend anyone to Alex as their service advisor. More

Great experience Alex is always very helpful and goes above and beyond to make sure his customers are completely satisfied. Greatly appreciate all his help and hard wo Alex is always very helpful and goes above and beyond to make sure his customers are completely satisfied. Greatly appreciate all his help and hard work. More

Stacy Samuel service adviser ar Walters Audi Riverside CA Ms. Stacy Samuel offers outstanding customer service and outstanding knowledge in her field . Always courteous and friendly. Timely and professional Ms. Stacy Samuel offers outstanding customer service and outstanding knowledge in her field . Always courteous and friendly. Timely and professional . David Le in sales was outstanding in assisting us in the purchase of a new vehicle. Both Stacy Samuel and David Le are highly recommended in service and sales. More

Great Service, Professional, Huge Value! I never get oil changes at the dealership because it's too darn expensive. Walter's Audi, however, really makes getting your car serviced a pleasant e I never get oil changes at the dealership because it's too darn expensive. Walter's Audi, however, really makes getting your car serviced a pleasant experience! They had "touchdown stations" and wifi available so I could do my work while waiting. I found huge value in the experience and look forward to seeing them on my next service interval. By the way, Stacy Samuel was awesome! More

can always count on them I recently took in my a4 2015 to get serviced with javier juarez, (whom is aways very helpful and makes sure all my questions and concerns are answere I recently took in my a4 2015 to get serviced with javier juarez, (whom is aways very helpful and makes sure all my questions and concerns are answered) I told him how much i love my car and was thinking of getting another one. He then introduced me to syed ali who took me on a test drive for the new a4 2017. He was very professional and knowlegable about the car, we then sat and discussed payment options and made sure all questions were answered before i left the dealership. I am once again completely satisfied with the experience and would highly recommend walters audi. More