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Audi Riverside - Service Center

Riverside, CA

4.9
1,183 Reviews

1,183 Reviews of Audi Riverside - Service Center

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September 30, 2016

Excellent Service! Excellent service, professionalism ,and friendliness! Always enjoy the staff here! The staff are always friendly and helpful, and work is quality. Hig More

by JFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Ron Frasier
Oct 03, 2016 -

Audi Riverside responded

Thanks JFY! It's wonderful to hear that you continue to be well accommodated, and that everyone works together to ensure that you have an excellent experience each time you come in. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 30, 2016

Great service! I always receive great service at Walters. Ron Frasier kept me informed about my vehicle every step of the way! When I picked up my vehicle he went ov More

by AnthonyR33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frasier
Oct 03, 2016 -

Audi Riverside responded

Thanks Anthony! It's wonderful to know that Ron makes your service experiences so pleasant, and always makes sure that you're kept well informed throughout each visit. We're so glad that he makes you feel accommodated and at ease with the work that is done on your car! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 30, 2016

Great Help I have always worked with Stacy Samuels when I need service done to my Audi, Stacy and Walters Audi are the best they always treat me great and keep m More

by Hollysaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2016 -

Audi Riverside responded

It's great to hear from you, Holly! We're so glad that you continue to have such pleasant experiences with Stacy, and that she continues to make sure that you are kept well informed and accommodated on each visit. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 25, 2016

I am very please with Javier Juarez, for his prompt attentio For the excellent service and attention, the accurate time promised, and the friendly and nice treatment.. Javier Juarez you are the BEST. Thanks , More

by Susy 82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez, Steve Morrison
Sep 27, 2016 -

Audi Riverside responded

Thanks Susy! We're so pleased to hear that Javier was so helpful and accommodating, and made sure you had such a great service experience. It's wonderful to know that he made it a hassle-free process, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 24, 2016

great team The service department is very efficient. They have great communication with their mechanics. Rate of processing on every aspect is incredible. They More

by Jaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staff, David Ranciglio
Sep 27, 2016 -

Audi Riverside responded

Thank you for taking the time to share your feedback, Jaja! We're happy to hear that you were so well accommodated, and that our service team worked so diligently to get your engine rebuilt. It's wonderful to know that they were helpful and attentive, and made sure you got your car back quickly! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 23, 2016

Service with a smile Stacy Samuel was friendly and professional. One suggestion, have paper work ready at appointed time, most of the information asked was in your system More

by Misguyver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2016 -

Audi Riverside responded

Thank you for taking the time to share your experience, Misguyver. We're glad that Stacy was so helpful and attentive, and made sure you were well accommodated throughout your service process. We appreciate your feedback, as we're always looking for ways to improve our processes and ensure that our customers are having the best experience possible. Thanks again, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 23, 2016

Stacy Samuels and the entire service department are great Stacy has been taking care of my Audi's for several years. She takes the time to get to know her clients and goes above and beyond to make sure that t More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2016 -

Audi Riverside responded

Thanks for the great feedback, Shawn! It's wonderful to hear that you continue to have such pleasant experiences with Stacy, and that she makes you feel so confident and at ease with the work that is done on your vehicle each time you come in. We're glad that she always makes sure that you're well accommodated, and that your car is kept in great shape. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 19, 2016

Service I love this dealership! Javier Juarez is very helpful and always prompt which I greatly appreciate because I am always running short on time. I highly More

by Jordan Casper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Sep 20, 2016 -

Audi Riverside responded

We're happy to hear from you, Jordan! It's wonderful to know that Javier continues to make your service experiences so pleasant, and always makes sure that you are taken care of quickly. We're glad you're always well accommodated and we appreciate your business! We look forward to seeing you on your next service visit. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 17, 2016

MIL on! Check engine light came on a short run to South Pasadena, no change in vehicle performance. Took to Walter's Audi for diagnosis and repair, initially More

by RB - Rancho Cucamonga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Sep 19, 2016 -

Audi Riverside responded

Thanks for the great feedback! We're happy to hear that Stacy and Javier were so helpful and proactive, and made sure that you and your car were well taken care of. It's wonderful to know that the process was so efficient, and that you got your car back quickly! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

September 16, 2016

Problem with the glass sensor My car had a problem with the glass sensor window after I got it fixed at caliber .I had to took the car to the dealer and Javier Juarez was very help More

by Van from ontario
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Sep 19, 2016 -

Audi Riverside responded

Thanks for the great feedback! We're so glad that Javier and David were so helpful and attentive, and that they made sure you and your car were well taken care of. It's wonderful to know that it was an accommodating, hassle-free experience, and we hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi

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