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1,169 Reviews of Audi Riverside - Service Center
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August 11, 2023
2nd time at Walters Audi Riverside to use the Service Dept…Advisor Peter Younes made the experience great & I was appreciative of him helping me get a loaner vehicle to make things even easier. Cheers to Dept…Advisor Peter Younes made the experience great & I was appreciative of him helping me get a loaner vehicle to make things even easier. Cheers to Peter & Walters Audi More
by Rick C.
Employees Worked With
July 30, 2023
Walter's Audi is a wonderful Dealership. It is very clean, comfortable and the staff is spectacular. The quality of work performed by all is top notch. Two standouts in the service departmen It is very clean, comfortable and the staff is spectacular. The quality of work performed by all is top notch. Two standouts in the service department by far are Christopher Ostman and Stacey Samuel. Kudos to Walter for hiring these two customer service reps. Their pleasant personalities, skills and knowledge will not go us noticed. This certainly makes getting your car serviced a lot less complicated and stressful. You are sure to receive an outstanding job from all members. Thank you for your service. More
by Jeff
Employees Worked With
Other Employees :
Alex (Service Tech who worked on the car), Christopher Ostman
July 28, 2023
Drive up and are immediately welcomed. The staff is friendly and helpful when it comes to questions about what is going to be serviced on your vehicle. Recommendations vs necessities and t The staff is friendly and helpful when it comes to questions about what is going to be serviced on your vehicle. Recommendations vs necessities and the costs are always nice to see. Interior is clean and the area to wait is nice. More
by Cmftitans
Employees Worked With
Christopher Ostman
July 27, 2023
Kind and attentive, work seems to be good. Vehicle was in the shop for 5 days. James gave me regular updates and I had a loaner car Vehicle was in the shop for 5 days. James gave me regular updates and I had a loaner car More
by john14six
Employees Worked With
July 26, 2023
My New Service Guy is Alejandro Luna, and I must say he was super nice, courteous and above all knowledgeable with regards to my vehicle in particular and help answers some odd ball questions I had which p was super nice, courteous and above all knowledgeable with regards to my vehicle in particular and help answers some odd ball questions I had which put me at ease. I felt my car and I were in good hands. I recommend Alejandro Luna to help and assist you. More
by MujerSalsera
July 24, 2023
Excellent customer service experience. James Rocha was simply outstanding, as his kind disposition made an absolute pleasure to work with him. James Rocha was simply outstanding, as his kind disposition made an absolute pleasure to work with him. More
by Trklove2
July 21, 2023
Very helpful staff; knowledgeable , friendly, spot on. The fellow up outstanding. Prompt to assist and inform. The fellow up outstanding. Prompt to assist and inform. More
by Haasefam
Employees Worked With
July 15, 2023
They are a great desleship. James Rocha was an amazing help to me and was patient with all my questions he handled every conversation with great interest and attitude.. he was v James Rocha was an amazing help to me and was patient with all my questions he handled every conversation with great interest and attitude.. he was very helpful and professional.. More
by orozcoarthur24
Employees Worked With
July 14, 2023
Service was done ahead of estimate. Service personnel are always knowledgeable and helpful. Stacey is great. Service personnel are always knowledgeable and helpful. Stacey is great. More
by Kalooa11
Employees Worked With
July 13, 2023
Mr. Alejandro Luna has always been very professional and helpful! Everyone at Walters Audi has been as well! helpful! Everyone at Walters Audi has been as well! More
by tomford1959
