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Audi Riverside - Service Center

Riverside, CA

4.9
1,169 Reviews

1,169 Reviews of Audi Riverside - Service Center

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September 13, 2023

Alejandro is amazing. He listens to my concerns and is able to get them taken care of.. More

by rheuwho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 14, 2023 -

Audi Riverside responded

Thank you for leaving Alejandro this 5 star review! We are glad that Alejandro took great care of you and your automotive needs. Our guests safety and satisfaction is our utmost priorities here at Walter's Audi. Please do not hesitate to give us a call if you have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

September 01, 2023

James Roacha is a true professional. He has great communication and excellent rapport with his customers. He is very attentive with my needs and has great follow up during the process More

by nc1chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Audi Riverside responded

Thank you for taking the time to leave James this excellent review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. He definitely is an asset to our team and he will be honored to hear of your kind words. We hope to see you again the next time your Audi Q5 is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 30, 2023

Great customer service from the phone call to having my car serviced. James Rocha wasy service Advisor. He made sure I knew the cost ofy service before I brought in my vehicle. The loaner car made it ea More

by charmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Riverside responded

Charmane, Thank you for your positive review! Offering thorough and efficient service is so important to us here at Walter's Audi, and we are glad that James provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 26, 2023

I've been working with Peter Younes as my service advisor on some complex issues with my A3. Peter has been attentive, super helpful and professional. He maintains good communication and keeps me updated wi More

by kathyrlowe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Audi Riverside responded

Kathy, Thank you for leaving Peter this positive review! We are so glad that he takes great care of you and keeps you well informed throughout your Audi A3's service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 25, 2023

Every time I go I always get taken care of thank you for always being kind More

by Chantelventura18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Audi Riverside responded

We are happy to hear that our team could consistently be of great assistance to you! We thank you for your excellent review, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 25, 2023

My service advisor Peter Younes was helpful and he was very responsive to my texts/calls. More

by Pluhrsen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your 5-star rating! We are o glad that Peter took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 24, 2023

I always have a great experience with Audi Service the service writers James, Stacy and Alejandro are always a great help! More

by Khristenv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
Aug 24, 2023 -

Audi Riverside responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal here at Walter's Audi, and we are glad that James', Stacy's, and Alejandro's efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future Audi needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 23, 2023

The service I received from Alejandro Luna was great. I didn't havebwait a long time to check in my car. More

by Davenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna, Stephen Garlatta
Aug 23, 2023 -

Audi Riverside responded

Thank you for your positive review! We are happy to hear that Alejandro could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 23, 2023

Walter’s Audi has yet to disappoint. Their service is great and their employees are always welcoming. James Rocha went above and beyond on my last visit and I am so grateful for his help More

by luckygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
Aug 24, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your positive review! We are so glad that James and the team could consistently provide you with top-notch service. Our guests' satisfaction is our utmost priority, and he will be delighted to know that you deeply valued his service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

August 13, 2023

My service adviser Stacy Samuel was great. She kept me informed and was very knowledgeable. More

by Mbartells13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Mbartells13 responded

Same as above

Aug 13, 2023 -

Mbartells13 responded

Already sent one

Aug 13, 2023 -

Mbartells13 responded

Same as above

Aug 14, 2023 -

Audi Riverside responded

Thank you for leaving Stacy this positive review! We are glad that she took great care of you and kept you well informed throughout your service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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