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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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November 04, 2023

Nick Howard is very kind and gave great service. He made sure to go through every process of my recall with great detail. It was my first time at Waters Audi and I didn't know what to expect, but Ni More

by rafiq malik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Nov 06, 2023 -

Audi Riverside responded

Rafiq, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Nick's efforts could meet your satisfaction! We are glad to hear that Nick went through the process of your recall in great detail. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 02, 2023

James helped me in the service department and he was outstanding! Great service all around. More

by TLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Audi Riverside responded

TLC, We are grateful for you leaving James this incredible review! We are happy to hear that James took great care of you and your automotive needs. We are delighted to know that he was outstanding and helped you out. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 01, 2023

James Rocha, Stacy Samuel and the entire team have been very kind, accurate in their diagnosis and were able to solve a big problem. I am very happy with Walter's Audi. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Audi Riverside responded

Juan, We are grateful for you leaving James and Stacy this terrific review! We are glad to hear that they took great care of you and your automotive needs. We are happy to know that they were kind, accurate in what the problem was with your vehicle and could solve the problem. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 01, 2023

Peter Younes was awesome as my Service Rep. for the service completed on my car. He walked through what was expected during my 20k check as well as options to include or deleted (that option wa More

by Speechie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Audi Riverside responded

Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Peter's efforts could meet your satisfaction! We are pleased to know that he went over what to expect during your service visit and even showed you options to include or remove from your service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 25, 2023

Chris at service really took care of me in a timely manner! He knows my vehicle and myself looked into everything for me and made sure I was taken care of while my car was being serviced! More

by albertperez83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Oct 26, 2023 -

Audi Riverside responded

Albert, Thank you for leaving Chris this positive review! We are glad that Chris took great care of you and your automotive needs. Providing thorough and efficient service is so important to us, and Chris and the team will certainly provide you with nothing less in your visits to come! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 21, 2023

Same day walk in appointment fast friendly great experience for being my first time using their service department More

by Amartinez8411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Amartinez8411 responded

Thanks

Oct 23, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Audi! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 18, 2023

James Roacha takes good care of my car and ensures my car is washed thoroughly each time. Good, honest service adviser! James Roacha always gets me in quickly, the prices are great, and the waiting area is More

by planter.fears_0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rambow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Audi Riverside responded

Thank you so much for leaving James this positive review! We are glad to hear that James consistently takes great care of you and your automotive needs. We appreciate your continued business with us here at Walter's Audi. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 11, 2023

Walter’s is always friendly and service is stellar. James Rocha was on point and kept me in the loop More

by teechr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Audi Riverside responded

We are grateful for you leaving James this stunning review! We are glad to hear that James took great care of you and your automotive needs. We are thrilled to know that he kept you updated on your vehicle while it was being serviced. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 08, 2023

James Rocha was professional, focused, helpful, and followed up on my questions and concerns with my car More

by kathryn.uhrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Audi Riverside responded

Kathryn, We greatly appreciate you for leaving James this positive review! We are thrilled to hear that James took amazing care of you and your automotive needs. We are delighted to know that he followed up with you on your questions and concerns about your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 05, 2023

James Rocha was a pleasure to work with. He was professional and had a vast knowledge of Audi vehicles. He made sure my car was throughly checked during the servicing and also provided me wi More

by melody1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Audi Riverside responded

Melody, Thank you very much for leaving James this great review. We are happy to hear that James took wonderful care of you and could provide you with thorough and efficient service. We are delighted to know that he provided you with a loaner vehicle while you waited for your vehicle to be service. Please drive safely and do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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