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Audi Riverside - Service Center

Riverside, CA

4.9
1,169 Reviews

1,169 Reviews of Audi Riverside - Service Center

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December 15, 2023

Walter’s audi is the only dealership I trust to work on my car,they are the best! More

by Dj292901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Audi Riverside responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they are the best. It is an honor to have earned your confidence and loyalty in us here at Walter's Audi. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 14, 2023

I had a great experience at this dealership. The service was done quickly and my service advisor, Christopher Ostman, was fantastic to work with. More

by dpal63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Dec 15, 2023 -

Audi Riverside responded

Providing quick and efficient service is so important to us here at Walter's Audi and we are glad that Christopher's efforts could meet your satisfaction! We are thrilled to know that he made your service visit here a great one. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 22, 2023

I am so thank for Peter Younes. He certainly is the best auto service technician I've ever had. He's always honest and upfront about the repairs my car needs, and he never tries to More

by mark3110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Nov 27, 2023 -

Audi Riverside responded

Mark, Thank you so much for leaving Peter this stunning review and recommendation! We are glad to hear that Peter took great care of you and your automotive needs. We are happy to know that he was very knowledgeable and skilled. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 18, 2023

November 14 I took my Q3 in because I thought that I heard some grinding noise coming from my front brakes. So my advisor James Racha scheduled a mulit-point inspection. The video that the technician s More

by charmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Audi Riverside responded

Charmane, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that your left feeling confident that your vehicle was well taken care of and they made your feel comfortable that what your vehicle was experiencing was normal and it is safe to drive. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 09, 2023

Nick Howard made my first time experience at Audi so enjoyable . He took the extra effort of calling me when my car was ready for pick up , usually I just receive a text message . He even gave me a comp More

by Zohra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Howard
Nov 09, 2023 -

Audi Riverside responded

Zohra, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Nick's efforts could meet your satisfaction! We are thrilled to hear that he called you when your vehicle was done being serviced. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 04, 2023

Nick Howard is very kind and gave great service. He made sure to go through every process of my recall with great detail. It was my first time at Waters Audi and I didn't know what to expect, but Ni More

by rafiq malik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Nov 06, 2023 -

Audi Riverside responded

Rafiq, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Nick's efforts could meet your satisfaction! We are glad to hear that Nick went through the process of your recall in great detail. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 02, 2023

James helped me in the service department and he was outstanding! Great service all around. More

by TLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Audi Riverside responded

TLC, We are grateful for you leaving James this incredible review! We are happy to hear that James took great care of you and your automotive needs. We are delighted to know that he was outstanding and helped you out. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 01, 2023

James Rocha, Stacy Samuel and the entire team have been very kind, accurate in their diagnosis and were able to solve a big problem. I am very happy with Walter's Audi. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Audi Riverside responded

Juan, We are grateful for you leaving James and Stacy this terrific review! We are glad to hear that they took great care of you and your automotive needs. We are happy to know that they were kind, accurate in what the problem was with your vehicle and could solve the problem. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 01, 2023

Peter Younes was awesome as my Service Rep. for the service completed on my car. He walked through what was expected during my 20k check as well as options to include or deleted (that option wa More

by Speechie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Audi Riverside responded

Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Peter's efforts could meet your satisfaction! We are pleased to know that he went over what to expect during your service visit and even showed you options to include or remove from your service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 25, 2023

Chris at service really took care of me in a timely manner! He knows my vehicle and myself looked into everything for me and made sure I was taken care of while my car was being serviced! More

by albertperez83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Oct 26, 2023 -

Audi Riverside responded

Albert, Thank you for leaving Chris this positive review! We are glad that Chris took great care of you and your automotive needs. Providing thorough and efficient service is so important to us, and Chris and the team will certainly provide you with nothing less in your visits to come! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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