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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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December 31, 2023

Excellent services , good costumer service , good communication... the dealer very clean .. and the team very nice !! More

by stefany Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

stefany Sanchez responded

Nice work

Jan 02, 2024 -

Audi Riverside responded

Stefany, Thank you for your positive review! We are happy to hear that our team took great care of you during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if we may ever be of further assistance to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 30, 2023

Stacy Samuel is the best. All of my colleagues at work who own Audis agree More

by Simental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Audi Riverside responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and Stacy will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that Stacy and the rest of the team here at Walter's Audi may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 27, 2023

Months after visiting Audi dealerships with my Q4E-tron 2023 with serious problems of unacceptable noises in a car from such a prestigious brand, they give me an appointment at WALTER AUDI in Riverside, qu More

by nobxever
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario from Mechanic department
Dec 28, 2023 -

Audi Riverside responded

Thank you so much for leaving Stacy and Mario this fantastic review! We are glad to hear that they took great care of you and your Audi Q4E-tron needs. We are happy to know that they were extremely professional and friendly. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 22, 2023

Stacy Samuel did an excellent job of taking care of our Auto needs. She was first class all the way. More

by jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Audi Riverside responded

Jane, Thank you so much for leaving Stacy this fantastic review! We are glad to hear that Stacy took great care of you and your automotive needs. We are happy to know that she was first class all the way. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 18, 2023

I had an issue with my vehicle which fell outside of warranty. The dealership still went above and beyond to help with the issue. Thanks again. More

by Eddie Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Dec 19, 2023 -

Audi Riverside responded

Eddie, Thank you so much for leaving us this incredible review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they went above and beyond to help you with the issue you were having with your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 15, 2023

Walter’s audi is the only dealership I trust to work on my car,they are the best! More

by Dj292901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Audi Riverside responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they are the best. It is an honor to have earned your confidence and loyalty in us here at Walter's Audi. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 14, 2023

I had a great experience at this dealership. The service was done quickly and my service advisor, Christopher Ostman, was fantastic to work with. More

by dpal63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Dec 15, 2023 -

Audi Riverside responded

Providing quick and efficient service is so important to us here at Walter's Audi and we are glad that Christopher's efforts could meet your satisfaction! We are thrilled to know that he made your service visit here a great one. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 22, 2023

I am so thank for Peter Younes. He certainly is the best auto service technician I've ever had. He's always honest and upfront about the repairs my car needs, and he never tries to More

by mark3110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Nov 27, 2023 -

Audi Riverside responded

Mark, Thank you so much for leaving Peter this stunning review and recommendation! We are glad to hear that Peter took great care of you and your automotive needs. We are happy to know that he was very knowledgeable and skilled. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 18, 2023

November 14 I took my Q3 in because I thought that I heard some grinding noise coming from my front brakes. So my advisor James Racha scheduled a mulit-point inspection. The video that the technician s More

by charmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Audi Riverside responded

Charmane, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that your left feeling confident that your vehicle was well taken care of and they made your feel comfortable that what your vehicle was experiencing was normal and it is safe to drive. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 09, 2023

Nick Howard made my first time experience at Audi so enjoyable . He took the extra effort of calling me when my car was ready for pick up , usually I just receive a text message . He even gave me a comp More

by Zohra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Howard
Nov 09, 2023 -

Audi Riverside responded

Zohra, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Nick's efforts could meet your satisfaction! We are thrilled to hear that he called you when your vehicle was done being serviced. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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