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Audi Riverside - Service Center

Riverside, CA

4.9
1,169 Reviews

1,169 Reviews of Audi Riverside - Service Center

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January 23, 2024

Very pleased with Walters Audi service department and Christopher Ostman. They always take good care of me. More

by Deester235
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Jan 24, 2024 -

Audi Riverside responded

Thank you so much for leaving Christopher this terrific review! We are glad to hear that Christopher took great care of you and your automotive needs. We are happy to know that you are very pleased with you service here at Walter's Audi. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 20, 2024

I'm not even from the Riverside area but I enjoy going to Walter's Audi specifically just because the service is too good to miss out on. It's been almost over a year since I've purchased my first car from a More

by kia_delapena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Audi Riverside responded

We are grateful for you leaving James this wonderful review! We are thrilled to hear that James took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he provided you with timely updates on your vehicle while it was being serviced. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 17, 2024

Great dealership to go and get your car serviced there they take care of you, and I personally I’m really glad that I’ve been helped by this guy named James Rocha great guy very honest and he understands More

by Ukajeduart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Audi Riverside responded

Providing outstanding and quality service is so important to us here at Walter's Audi and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that he was great, very honest and understood your needs. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 03, 2024

Outstanding dealership. Stacy Samuel always exceeds expectations. Professional, courteous and always there for you. Very trustworthy. More

by Tony G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Audi Riverside responded

Tony, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Stacy's efforts could meet your satisfaction! We are thrilled to know that she always exceeds your expectations and is professional, courteous, trustworthy and always there for you. We appreciate your continued business with us here. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 03, 2024

My car was serviced my car with no issues. I will be back for my other repairs. More

by don.amerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Audi Riverside responded

Don, Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that there was no issues. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 31, 2023

Excellent services , good costumer service , good communication... the dealer very clean .. and the team very nice !! More

by stefany Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

stefany Sanchez responded

Nice work

Jan 02, 2024 -

Audi Riverside responded

Stefany, Thank you for your positive review! We are happy to hear that our team took great care of you during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if we may ever be of further assistance to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 30, 2023

Stacy Samuel is the best. All of my colleagues at work who own Audis agree More

by Simental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Audi Riverside responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and Stacy will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that Stacy and the rest of the team here at Walter's Audi may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 27, 2023

Months after visiting Audi dealerships with my Q4E-tron 2023 with serious problems of unacceptable noises in a car from such a prestigious brand, they give me an appointment at WALTER AUDI in Riverside, qu More

by nobxever
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario from Mechanic department
Dec 28, 2023 -

Audi Riverside responded

Thank you so much for leaving Stacy and Mario this fantastic review! We are glad to hear that they took great care of you and your Audi Q4E-tron needs. We are happy to know that they were extremely professional and friendly. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 22, 2023

Stacy Samuel did an excellent job of taking care of our Auto needs. She was first class all the way. More

by jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Audi Riverside responded

Jane, Thank you so much for leaving Stacy this fantastic review! We are glad to hear that Stacy took great care of you and your automotive needs. We are happy to know that she was first class all the way. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 18, 2023

I had an issue with my vehicle which fell outside of warranty. The dealership still went above and beyond to help with the issue. Thanks again. More

by Eddie Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Dec 19, 2023 -

Audi Riverside responded

Eddie, Thank you so much for leaving us this incredible review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they went above and beyond to help you with the issue you were having with your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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