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Audi Riverside - Service Center

Riverside, CA

4.9
1,169 Reviews
Call Service Center (951) 441-6183

1,169 Reviews of Audi Riverside - Service Center

Sort by
March 07, 2024

The visit was pleasant and informative. The service agent was accommodative and helpful. The show room looks great. More

by rick_pham
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Ginsberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Audi Riverside responded

Rick, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were accommodative and helpful. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 03, 2024

Service advisor is knowledgeable and helpful. We were treated with respect and everyone was very welcoming More

by addandnao
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
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Mar 04, 2024 -

Audi Riverside responded

Addan, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were knowledgeable, helpful, very welcoming and treated you with respect. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 01, 2024

The customer service provided by Stacy Samuels and staff, is second to NONE. Thank you! More

by men_era
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
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Mar 01, 2024 -

Audi Riverside responded

We are grateful for you leaving Stacy this extraordinary review! We are thrilled to hear that Stacy took phenomenal care of you and could provide you with thorough and efficient service that was second to none. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 29, 2024

James Rocha my service advisor communicated well with me and followed up with each aspect of what needed to be done. I loved that he communicated quickly through text and that I didn't have to wait on hold More

by jlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Audi Riverside responded

Jlay, Thank you so much for leaving James this amazing review! We are glad to hear that James took exceptional care of you and your automotive needs. We are happy to know that he communicated with you quickly through text message. Please do not hesitate to let us know how we may be of further service to you.

February 28, 2024

First time using this dealership and I was pleased and impressed by their level of service and professionalism. Thank you More

by lucasboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Audi Riverside responded

Lucas, Providing exemplary and quality service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 06, 2024

Riverside Audi is the place to go for you car needs. Always there to guide you with any questions or concerns. They treat you like family. More

by groszale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Audi Riverside responded

Providing phenomenal and quality service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they always guide you with any questions or concerns you have. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 06, 2024

Honestly, the respect and attention to detail, and just the way they made me feel was amazing More

by Ryanedwards1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Audi Riverside responded

Thank you so much for leaving us this terrific review! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they were respectful and paid attention to detail. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 31, 2024

5 stars to Walter’s Audi service department. Always a great experience dealing with them. More

by Paige Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Audi Riverside responded

Paige, We are grateful for you leaving us this exceptional review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We appreciate your continued business with us here at Walter's Audi. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 26, 2024

Peter Younes is my go-to person at Walter's Audi. For over a year, Peter is always ensuring a great customer service experience. He's knowledgable, professional, courteous and always has a great atti More

by R Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Audi Riverside responded

R Santiago, Thank you so much for leaving Peter this amazing review! We are glad to hear that Peter took great care of you and your automotive needs. We are happy to know that he was knowledgeable, professional and courteous. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 25, 2024

James Rocha was polite and easy to talk too I will be sure to ask for him. More

by 1casada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Audi Riverside responded

Providing outstanding and quality service is so important to us here at Walter's Audi and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that he was polite and easy to talk to. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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