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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews
Call Service Center (951) 441-6183

1,163 Reviews of Audi Riverside - Service Center

Sort by
September 15, 2021

Christopher Ostman was great and gave honest recommendations for the suggested repairs to my car. I highly recommend him! More

by Pluhrsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Report | Print
Sep 15, 2021 -

Audi Riverside responded

Providing thorough and efficient service is so important to us, and we are glad that Christopher's efforts met your satisfaction. He will be honored to have earned your high recommendation. We thank you for your wonderful review, and we wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 10, 2021

Walter’s Audi is clean and inviting with a family atmosphere. The service writers are ready to help serve you. Christopher Ostman delivered A+ service. More

by Jtcclowery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Report | Print
Sep 10, 2021 -

Audi Riverside responded

We greatly appreciate you taking the time to leave us this wonderful review! We are so glad that Christopher and the team could provide you with A+ service and make your experience with us an all-around success. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 25, 2021

Stacy Samuel was great. She’s friendly, helpful and professional. My personal think this dealership was way better than the other I have been to even I have to drive further. More

by maitrieu1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2021 -

Audi Riverside responded

Mai, We greatly appreciate you taking the time to leave us this 5-star review! We are so glad that Stacy provided you and your vehicle with exceptional care throughout your visit. It is our pleasure to serve you. We are honored by your confidence. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 19, 2021

Great service, but feel I didn’t get a good deal on my lease. More

by Oglidia03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2021 -

Audi Riverside responded

Hi there, We appreciate the opportunity to work with you, and we are pleased that Stacy could be of valuable assistance to you throughout your visit. We apologize that we couldn't provide you with the deal that you were looking for, but we are excited for you to enjoy your new ride. Please don't hesitate to give us a call if there is ever anything more that our team may help you with. Congratulations! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 19, 2021

Alex Ortiz is always so helpful and attentive. Took my car in to have a sensor replaced and was able to get a loaner. To my surprise they were able finish the work the same day. Thank you Alex and service More

by Audietron2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Aug 19, 2021 -

Audi Riverside responded

Providing quality and efficient services is so important to us, and we are so glad that Alex's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Thank you so much for your wonderful review. Please drive safely- and do not hesitate to let us know if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 18, 2021

Alex Ortiz always take care of me he does an amazing job . More

by Priscilla_500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Alex Wong
Report | Print
Aug 18, 2021 -

Audi Riverside responded

Priscilla, Thank you so much for your wonderful review! We are thrilled that Alex consistently takes great care of you and your automotive needs! It is our pleasure to serve you, and we will certainly continue to provide you with the same 5-star service in the future! We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 18, 2021

Christopher Ostman was professional was awesome and great attitude, professional! More

by Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Report | Print
Aug 19, 2021 -

Audi Riverside responded

Suzanna, Thank you so much for leaving Christopher this 5-star review! We are delighted that he provided you with the top-notch service that you so much deserve! He will be honored to know of your very kind words. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 05, 2021

Thank you to Alex Wong for always taking care of me at Audi. I’m on my second new Audi & it’s been so easy to work with Alex & Walters Audi for anything I’ve needed. More

by Mike R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Report | Print
Aug 06, 2021 -

Audi Riverside responded

Mike, We are honored by your continued business, and we are so glad that Alex consistently provides you and your vehicle with exceptional care! We greatly appreciate you taking the time to leave us this positive review, and we hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of Alex and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 30, 2021

I always get prompt and personal service from the service adviser Stacey Samuel, who I have dealt with many, many years. I can always count on her. More

by Pauline C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2021 -

Audi Riverside responded

Pauline, Thank you so much for leaving Stacy this excellent review! We are thrilled that she consistently provides you and your vehicle with exceptional care. It is our pleasure to assist you in any way possible, and she will be honored to know how confident you are in her service! We wish you safe travels, and we look forward to serving you and your automotive needs in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

July 28, 2021

Every time we take our Audi to Alex Ortiz for service or any other problem, he goes over and beyond. He is truly a pleasure to work with and always very kind. He's awesome and I would recommend him to any o More

by Tony & Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jul 29, 2021 -

Audi Riverside responded

Tony and Amy, We are so glad that Alex consistently provide you with 5-star service and gets your automotive needs efficiently taken care of. He will be honored to know how confident you are in his efforts and that he earned your recommendation. We greatly appreciate you taking the time to leave him this positive review! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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