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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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November 12, 2021

The advisor Stacy is awesome. I would come back just for her service. Very helpful and knowledgeable More

by Lakecia.irvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Audi Riverside responded

Thank you for leaving Stacy this positive review! It is our pleasure to serve you and your automotive needs in any way possible, and she will be honored to know how confident you are in her efforts. Stacy and the team will certainly continue to provide you with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 05, 2021

Good customer experience and good experience cozy place and great and friendly people ,good team More

by Alfredo Andrade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Audi Riverside responded

Alfredo, Thank you so much for your 5-star review! Providing a top-notch experience is so important to us, and we are so glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 03, 2021

Service department was great. Got me in and out with great customer service. It’s great dealership More

by Audirs6380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Nov 03, 2021 -

Audi Riverside responded

Thank you for taking the time to leave us this 5-star review! We are so glad that our team could get your automotive needs swiftly taken care of. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 27, 2021

Alex Ortiz was there to greet me when I brought my car in for service. He kept me informed on the progress as my car was being repaired. He was very professional and helpful. ; More

by audicar,777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 28, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! We are so glad that Alex provided you and your vehicle with great care. It is our pleasure to serve you. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 21, 2021

Alex Ortiz is my service advisor and I really like working with him. He is professional and informative, communicating every step of the way. He goes above and beyond making certain my time is valued. More

by MonicaLDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 22, 2021 -

Audi Riverside responded

Monica, Thank you for leaving Alex this 5-star review! He will be honored to hear of your very kind words and to know that you deeply value his service. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 15, 2021

Great Team Environment. They work together to make your experience the best. Sales Team comes out to check on there customers in service. Service Team members always are perfect on communication. Love More

by Davidschiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Audi Riverside responded

David, Thank you so much for your wonderful review! We are delighted that our team could consistently provide you with the 5-star experience that you so much deserve! It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 08, 2021

Was very pleased with Alex Wong my Service advisor who helped me with my 2 recalls to be completed, he was wonderful and very helpful to talk to such a nice person. Thanks again Alex More

by aabucejo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Oct 11, 2021 -

Audi Riverside responded

Thank you for taking the time to leave Alex this 5-star review! Providing top-notch service is always our goal, and we are so glad that his efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 07, 2021

Service was excellent I will going back thanks you so much for your hard work More

by gslim4u02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Oct 08, 2021 -

Audi Riverside responded

Thank you for taking the time to leave us this wonderful review! We are so glad that we could provide you with the quality service that you so much deserve! We thank you for confiding in us with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 27, 2021

Alex Ortiz like always did an amazing job getting me all set up with the maintenance for my car. Any issues or discrepancies he lets me know right away and I trust his judgment on things that need to be per More

by Audietron2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 28, 2021 -

Audi Riverside responded

Thank you for leaving Alex this 5-star review! Providing thorough and efficient service is always our goal, and we are delighted that he met your satisfaction. He will be honored to know how confident you are in his efforts. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 18, 2021

Satisfied with all the services done to my car. Excellent service. Mr Alex Ortiz explained all details that should be done to my car and time to finish. He managed to provide me a loaner car while my car is More

by DADSKO143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 20, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that Alex's efforts met your satisfaction. it is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels. We hope to see you again when the time comes for your vehicle's next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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