Back

Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

Sort by
December 11, 2021

Walters Riverside always takes great care of our Audi Q7. Stacey in service always gets the appointment we want and she takes great care of us, from check in, to prompt updates, to check out! More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that Stacy's efforts could consistently meet your satisfaction! It is our pleasure to serve you. We wish you safe travels. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

December 06, 2021

Love this location! I don’t take my car anywhere else! They are always on top of the communication, the customer service, they go above and beyond! More

by Kristen.grinnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Dec 07, 2021 -

Audi Riverside responded

Kristen, Thank you for your 5-star rating! We are thrilled that our team could consistently provide you with the quality service that you so much deserve! It is an honor to have your confidence and loyalty. We wish you safe travels, and we look forward to continue providing you with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 22, 2021

I appreciate the personal attention I receive from Stacey Samuel when I arrive for service. More

by Karen Stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Audi Riverside responded

Karen, We are so glad that Stacy could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 22, 2021

Always great service here! Christopher Ostman helped me the last 2 times I came in and saved me money by remembering that there was a recall for the service I needed for my vehicle. Thanks so much Chris! H More

by Gdgrl7979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Christopher Ostman
Nov 23, 2021 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Christopher! He will be honored to know of your kind words and to know that you greatly value his service. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 18, 2021

I met with Alex Ortiz and he provided excellent service from the start till the end. He sent me updated via text step by step until I received the car Exception service Alex Ortiz More

by Nancybadiebotros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 19, 2021 -

Audi Riverside responded

Nancy, Thank you so much for your wonderful review! We are so glad tat Alex provided you and your vehicle with great care throughout your visit. It is our pleasure to assist you in any way possible. We wish you the safest of travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 17, 2021

Friendly and respectful staff. More importantly, they are not like other dealers that always attempt to sell you other services. Alex Ortiz is easy to work with and communication was great. More

by gyeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 17, 2021 -

Audi Riverside responded

Thank you so much for your 5-star rating! Providing a pressure-free and remarkable experience is always our goal, and we are pleased that Alex's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 17, 2021

I appreciate the personal and timely service provided by Alex Ortiz during the routine check up at the Walter’s Audi. More

by rick_pham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 17, 2021 -

Audi Riverside responded

Rick, Thank you for sharing the positive experience you had with Alex! Offering quality and efficient service is so important to us, and we are delighted that Alex provided you with nothing less! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 16, 2021

Excellent customer service!! It always feels like home whenever I have to get my car service because everyone is so friendly! They greet you as soon as you walk in and offer water and coffee. It’s great! More

by Gdgrl7979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Alex Wong, Christopher Ostman
Nov 17, 2021 -

Audi Riverside responded

Thank you so much for your wonderful review! We are so glad that our team consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to assist you in any way possible. We wish you safe travels. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 16, 2021

Walters Audi in Riverside is my neighborhood dealer. They have always gone above & beyond to meet my needs, & always go above my expectations wether that’d be Audi Maintenance or even shopping for a ne More

by Jake Mathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rambow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
Nov 16, 2021 -

Audi Riverside responded

Jake, Thank you for taking the time to leave us this wonderful review! We are honored by your continued business, and we are thrilled that Joshua and the team could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 15, 2021

Everyone was friendly and helpful. Christopher Ostman was who helped me through the process. He answered all my questions and always reached out to me every step of the process. Very happy with the service I More

by joshuajacobs23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Nov 15, 2021 -

Audi Riverside responded

Joshua, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that Christopher's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

...
23
...