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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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September 13, 2022

We love coming to Walter’s Audi Riverside. Alex Ortiz always give us exceptional customer service, and treats us like family. More

by Priscilla_500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 14, 2022 -

Audi Riverside responded

Priscilla, Thank you so much for your excellent review! We are so glad that Alex could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 13, 2022

I always have a positive experience at Walter's Audi dealership for service of my vehicle. From the moment I pull up to the service line, to being greeted at the service desk, being kept informed throu More

by LoLoM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Sep 14, 2022 -

Audi Riverside responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Christopher's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 05, 2022

Call to make an appointment came in was immediately seen my Uber driver was there my agent Christopher Ostman Had me in and out More

by Lori.triana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Sep 06, 2022 -

Audi Riverside responded

Lori, Thank you so much for your positive review! We are so glad that Christopher could provide you with a smooth, 5-star experience. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 02, 2022

Peter Younes at Audi was the service person that helped me when I brought in my Audi A4 for repairs to my engine. Peter was very friendly, professional and helpful. He helped me from beginning to my pickin More

by audicar,777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Peter! We are so glad that he took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 31, 2022

My service was good but for the exception of technician did not secure repair and consequently and huge problem with cooling system of coolant draining leaving me stranded and had tow vehicle to dealership More

by juradoaa45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Excellent service and friendly and knowledgeable staff. Easy to get an appointment at a convenient time. More

by 2joan.jacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro, Alex Ortiz
Sep 01, 2022 -

Audi Riverside responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 30, 2022

Staff is friendly and nice. We were helped in a timely fashion. Will continue to have service performed at this dealership. More

by Melwalters411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kashani
Aug 31, 2022 -

Audi Riverside responded

Mel, Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 22, 2022

The service department work as a team, even though it was a busy day, they were still able to assist me and take care of my problem with my car. Great service More

by el_rey_noso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
Aug 23, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 19, 2022

Great service and service advisor Alex Was professional and friendly. Car was returned when promised. More

by Kenevans1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Aug 22, 2022 -

Audi Riverside responded

Thank you for your 5-star rating! We are so glad that Alex could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 19, 2022

Alejandro Luna was great to work with. Great employee and customer service. I usually leave my vehicle with Stacey but she was not available. She has been Awsome to work with over the year More

by Barachal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Luna and Stacy Samuel
Aug 22, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are happy to hear that Alejandro took great care of you during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Alejandro, Stacy, and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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