1,163 Reviews of Audi Riverside - Service Center
The service department at Walter’s is just excellent, folks. Stacey Samuel is the most knowledgeable, most courteous service advisor I’ve ever worked with. Highly, highly recommend this dealership to eve folks. Stacey Samuel is the most knowledgeable, most courteous service advisor I’ve ever worked with. Highly, highly recommend this dealership to everyone ! More
Nick Howard is an excellent Service Representative. He took great care of me and made the process simple and easy. While in the dealership he took good care of me and made me fell well appreciated. He took great care of me and made the process simple and easy. While in the dealership he took good care of me and made me fell well appreciated. More
James was my service advisor next door at VW when I had my VW Arteon. I ended up trading it in for my S5. I was so relieved when I walked in for my service to see James! I make sure I wait in line for him my VW Arteon. I ended up trading it in for my S5. I was so relieved when I walked in for my service to see James! I make sure I wait in line for him or call ahead to make sure I can work with him. Knowing he is handling my car, I know he will go above and beyond for me and will keep me updated every step of the way, which is so appreciated. My car always comes back running perfect and clean. James is so funny, he even gives my duck valve caps a good cleaning. Thank you!!!! More
For being a luxury car dealership, I expect more service as of having a loaner available at all times and also the type of loaner the customer needs of possible. More communication and telling the customer as of having a loaner available at all times and also the type of loaner the customer needs of possible. More communication and telling the customer every detail what's going on. More
Stacy Samuel is wonderful to work with at Audi Riverside. I have choices when it comes to servicing my Q7 and I wouldn't think of going anywhere else or working with any other service professional. She pro I have choices when it comes to servicing my Q7 and I wouldn't think of going anywhere else or working with any other service professional. She provides the highest level of service. I would highly recommend calling her with any future needs. More
Stacy Samuels is always friendly and helpful, even if the shop is really busy. She is also quick to respond to questions. shop is really busy. She is also quick to respond to questions. More
Stacy was top notch. She made sure that our car got the necessary repairs and it was always with a smile, empathy, and courtesy. She knows her stuff and we appreciate abo She made sure that our car got the necessary repairs and it was always with a smile, empathy, and courtesy. She knows her stuff and we appreciate about her. More
I was pleasantly pleased with everyone at Walter's Audi dealership. From the moment I drove up, to when I left, everyone was courteous and professional. When and if I need anything done to my Audi, I wil dealership. From the moment I drove up, to when I left, everyone was courteous and professional. When and if I need anything done to my Audi, I will be back. Thank you to Stacy Samuel for the quick sign in and everyone we spoke with. More
3/20/24 I brought my 2023 Audi Q5 for first service this week to Walter's Audi, Riverside, where I purchased the car. Mr. James Rocha was helping me with taking the car for the service, processing and deliv week to Walter's Audi, Riverside, where I purchased the car. Mr. James Rocha was helping me with taking the car for the service, processing and delivering the car back to me after completion of the service. The appointment was on time and services provided by Mr. Rocha were excellent. He kept me informed about the progress of completion and returning the car back to me. The service was completed timely and charges were very reasonable. Mr. Rocha provided his assistance and service at very high professional, competent and courteous level. Vit Liskutin (951)907-0097 More