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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews
Call Service Center (951) 441-6183

1,163 Reviews of Audi Riverside - Service Center

Sort by
December 02, 2022

Mr. Luna was very professional and personal. Vehicle was returned quickly and correct. Thank you More

by mcnunzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luna
Report | Print
Dec 02, 2022 -

Audi Riverside responded

Thank you for leaving Alejandro this positive review! We are so glad that he could provide you with quality and efficient service. We hope to see you again the next time your Audi is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 29, 2022

I had such a great experience at your dealership. Alex Ortiz was my service advisor, and he was extremely knowledgeable and helpful in dealing with the issues I had with my vehicle. I will definitely More

by Cjsinclare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Nov 30, 2022 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your positive review! We are so glad that he could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 22, 2022

I absolutely love and appreciate the way I am cared for each time I take my car in. More

by Kristen V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Nov 23, 2022 -

Audi Riverside responded

Kristen, Thank you for taking the time to leave us this 5-star review! We are so glad that or team could consistently provide you with the quality care that you deserve. Your satisfaction means so much to us. We hope that you continue to choose us for all of your future Audi needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 15, 2022

Alejandro Luna was amazing. It was my first visit. I will bring my Audi here forever... More

by C1fjack45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Report | Print
Nov 16, 2022 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Alejandro! We are so glad that he took great care of you and your Audi. It is an honor to have your confidence and loyalty. Please do not hesitate to let us know how we may be of further service to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 08, 2022

I brought my car in for a recall service and was helped by Alejandro Luna. Alejandro was very helpful and professional. My car had to be kept for a day or two and he was good about letting me know where More

by waddellsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Report | Print
Nov 09, 2022 -

Audi Riverside responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Alejandro could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 08, 2022

Great experience with my first service appointment. Knowledgeable and friendly service representative. The atmosphere is relaxing while you wait. I was very pleased to be able to get a same day appoint More

by Ksulliva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Report | Print
Nov 09, 2022 -

Audi Riverside responded

Thank you so much for your wonderful review! We are so glad that our team could make your first service visit with us top-notch. It is our pleasure to assist you in any way possible. We thank you for choosing Walter's Audi, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 07, 2022

Peter Younes a service rep. was extremely helpful and has an outstanding customer service attitude and presence. He is the kind of representative that keeps you coming back. More

by cfsoto
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Peter! We are so glad that he could provide you with top-notch service, and he will be honored to know how confident you are in his efforts. It is our pleasure to serve you and your Audi needs in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 05, 2022

1st time service experience at Walter’s Riverside & service advisor Alex Ortiz was awesome throughout & made everything seamless from start to finish. I look forward to coming back. Thank You again More

by Rick C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
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Nov 07, 2022 -

Audi Riverside responded

Rick, Thank you so much for your excellent review! We are so glad that Alex and the team could provide you with a smooth, 5-star experience. It is our pleasure to serve you. We look forward to continue providing you and your Audi with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 03, 2022

Thank you Stacey Samuel for always providing excellent customer service. I have never been disappointed with the customer care you provide. Thanks again. More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz was also very helpful., Alex Ortiz
Report | Print
Nov 04, 2022 -

Audi Riverside responded

Gary, Thank you for leaving Stacy this positive review! She will be honored to hear of your very kind words and to know that you deeply value her service. Your satisfaction means so much to us. We thank you for choosing Walter's Audi, and we hope that you do not hesitate to give us a call if there is ever anything more that Stacy and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 01, 2022

Stacy at the Service Department provides great service and great conversation. Walters is consistently helpful. More

by Arminegaloust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are happy to hear that Stacy could provide you with top-notch service! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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