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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews
Call Service Center (951) 441-6183

1,163 Reviews of Audi Riverside - Service Center

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January 07, 2023

Service Advisor Alex Ortiz handled business! Kept me informed and had me done as soon as soon as possible. More

by corn_nuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jan 09, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Alex! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 07, 2023

Always a pleasant experience when i have to bring my car to the service department. More

by Kristen.grinnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jan 09, 2023 -

Audi Riverside responded

Kristen, Thank you so much for your positive review! We are delighted that our team could consistently provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 04, 2023

The dealership is always clean, inviting and the staff is very professional especially Alejandro Luna. More

by Sandra Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Luna , Alex Ortiz
Report | Print
Jan 05, 2023 -

Audi Riverside responded

Thank you so much for your wonderful review! We are delighted that Alejandro and the team could consistently provide you with a smooth and comfortable experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 03, 2023

My service advisor Alex Ortiz is 2nd to none in customer service and helpful in every way! Thank you More

by thevision17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Artalejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Report | Print
Jan 03, 2023 -

Audi Riverside responded

Thank you for taking the time to leave Alex this positive review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 01, 2023

Recently brought in my car for its 100K service and Alex O took care of me. Like always very kind and helpful in setting everything up. I bring it for service because I trust their work and the car has been More

by Audietron2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jan 03, 2023 -

Audi Riverside responded

Thank you so much for your excellent review! We are happy to hear that Alex consistently takes great care of you and your Audi and that he made this experience with us no different. Our guests' safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 30, 2022

Alex Ortiz was very helpful and as a result we had a very productive discussion about tires and other aspects of my vehicle. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jan 03, 2023 -

Audi Riverside responded

Jim, Thank you for leaving Alex this positive review! We are happy to hear that he could provide you with a smooth and informative experience. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 30, 2022

Been doing business with Walterx for over 20 years. On my 5th Audi. Stacy, my service assistant has been with me the entire time. She creates the best atmosphere there. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Audi Riverside responded

John, Thank you so much for your excellent review! We are honored by your continued business, and we are delighted that Stacy consistently takes great care of you and your Audi. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how Stacy and the team may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 30, 2022

Alex in the service department is an absolute gem. Top quality service and treats clients like royalty. More

by melody1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jan 03, 2023 -

Audi Riverside responded

Melody, Thank you for taking the time to leave Alex this wonderful review! We are delighted that he could provide you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We hope that you continue to choose Walter's Audi for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 29, 2022

I always receive excellent customer service. It would be easier for me to go to the dealer in Murrieta but I prefer the Riverside dealership because the staff is friendly and professional, espec More

by onecurlygirl2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jan 03, 2023 -

Audi Riverside responded

Thank you so much for your excellent review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Alex could consistently provide you with thorough and efficient service. Our guests' safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 22, 2022

Christopher Ostman is the best, very professional, truthful and punctual , I appreciate his timely feedback. A man of intregrity More

by MMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Report | Print
Dec 23, 2022 -

Audi Riverside responded

Thank you so much for your 5-star rating! We are so glad that Christopher could provide you with the quality care that you deserve. He will be delighted to hear of your very kind words and to know that you deeply value his service. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

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