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Audi Riverside - Service Center

Riverside, CA

4.9
1,169 Reviews
Call Service Center (951) 441-6183

1,169 Reviews of Audi Riverside - Service Center

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January 17, 2023

The service personnel at Walter’s Audi are always professional, knowledgeable, and courteous. Stacey Samuel is the BEST ! More

by Gordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Christopher Ostman, Sam Kashani
Report | Print
Jan 18, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your positive review! We are happy to hear that Stacy and the team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 12, 2023

CHRISTOPHER OSTMAN: SERVICE ADVISOR My experience I have was the absolutely best. GREAT JOB CHRISTOPHER OSTMAN THANK More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Christopher Ostman
Report | Print
Jan 12, 2023 -

Audi Riverside responded

Joe, Thank you for leaving Christopher this 5-star rating! We are so glad that he could provide you with a top-notch experience. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 12, 2023

The Walter’s dealership of Riverside has friendly service. The appointment time is reasonable. The faculty is clean & bright. More

by rick_pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your 5-star rating! We are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 12, 2023

Hello, Just wanted to let you know that Walter's Audi in Riverside has a wonderful service department. Christopher Ostman is a Fantastic service team member. He had my car inspected, he went over the it More

by Diorldy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Report | Print
Jan 13, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Christopher provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 12, 2023

Always excellent service when coming to WALTER'S AUDI. Every team member is great you never have to guess what it is that they are doing to your vehicle you get video updates as well as a phone call to l More

by Olga92377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Audi Riverside responded

Olga, Thank you so much for your excellent review! We are so glad that our team could consistently take great care of you. Providing thorough and efficient service is so important to us. We hope that you continue to choose us here at Walter's Audi for your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 08, 2023

Good service, and they took me in before my scheduled appointment. They also have a very comfortable waiting area. Although, they need to offer pastries to go with the coffee being offered. More

by Herbcalderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
January 07, 2023

Always a pleasant experience when i have to bring my car to the service department. More

by Kristen.grinnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jan 09, 2023 -

Audi Riverside responded

Kristen, Thank you so much for your positive review! We are delighted that our team could consistently provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 07, 2023

Service Advisor Alex Ortiz handled business! Kept me informed and had me done as soon as soon as possible. More

by corn_nuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Jan 09, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Alex! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 05, 2023

The dealership is always clean, inviting and the staff is very professional especially Alejandro Luna. More

by Sandra Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Luna , Alex Ortiz
Report | Print
Jan 05, 2023 -

Audi Riverside responded

Thank you so much for your wonderful review! We are delighted that Alejandro and the team could consistently provide you with a smooth and comfortable experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 03, 2023

My service advisor Alex Ortiz is 2nd to none in customer service and helpful in every way! Thank you More

by thevision17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Artalejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Report | Print
Jan 03, 2023 -

Audi Riverside responded

Thank you for taking the time to leave Alex this positive review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

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