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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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January 26, 2023

Stacy Samuel is an asset to Walter's Audi. She is always ready to help in a very open and professional way. I truly appreciate the care she always takes with me and my A4. I highly recommend h More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Audi Riverside responded

Mike, Thank you so much for your wonderful review! We are so glad that Stacy could consistently provide you with top-notch service. She will be honored to hear of your very kind words and to know that she earned your kind recommendation. We hope to see you again the next time your Audi A4 is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 20, 2023

Service your vehicle here is an awesome experience. They have a comfortable lounge to wait for your vehicle. Stacy (service advisor) is very helpful in answering all my questions. More

by quesmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that Stacy and the team could provide you with a 5-star experience. It is our pleasure to serve you and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 20, 2023

Stacy is a truly caring and professional service advisor for Walters Audi. She definitely raises the bar on customer satisfaction. I cannot thank Stacy enough! More

by Mario A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Audi Riverside responded

Mario, Thank you for leaving Stacy this wonderful review! Providing top-notch service is so important to us, and we are glad that her efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 18, 2023

Excellent service by both the service writer Christopher Ostman and the technician. The waiting area is always clean and inviting. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Jan 19, 2023 -

Audi Riverside responded

Jim, Thank you so much for your positive review! We are glad that Christopher and the team could provide you with top-notch service. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 17, 2023

The service personnel at Walter’s Audi are always professional, knowledgeable, and courteous. Stacey Samuel is the BEST ! More

by Gordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz, Christopher Ostman, Sam Kashani
Jan 18, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your positive review! We are happy to hear that Stacy and the team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 12, 2023

Hello, Just wanted to let you know that Walter's Audi in Riverside has a wonderful service department. Christopher Ostman is a Fantastic service team member. He had my car inspected, he went over the it More

by Diorldy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Jan 13, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Christopher provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 12, 2023

Always excellent service when coming to WALTER'S AUDI. Every team member is great you never have to guess what it is that they are doing to your vehicle you get video updates as well as a phone call to l More

by Olga92377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Audi Riverside responded

Olga, Thank you so much for your excellent review! We are so glad that our team could consistently take great care of you. Providing thorough and efficient service is so important to us. We hope that you continue to choose us here at Walter's Audi for your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 11, 2023

CHRISTOPHER OSTMAN: SERVICE ADVISOR My experience I have was the absolutely best. GREAT JOB CHRISTOPHER OSTMAN THANK More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Christopher Ostman
Jan 12, 2023 -

Audi Riverside responded

Joe, Thank you for leaving Christopher this 5-star rating! We are so glad that he could provide you with a top-notch experience. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 11, 2023

The Walter’s dealership of Riverside has friendly service. The appointment time is reasonable. The faculty is clean & bright. More

by rick_pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your 5-star rating! We are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 08, 2023

Good service, and they took me in before my scheduled appointment. They also have a very comfortable waiting area. Although, they need to offer pastries to go with the coffee being offered. More

by Herbcalderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
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