Audi Riverside - Service Center

Stacy Samuel was amazing to work with. She reached out to me to help resolve an issue, and made sure everything was done timely and to my satisfaction. She was a pleasure to work with an She reached out to me to help resolve an issue, and made sure everything was done timely and to my satisfaction. She was a pleasure to work with and a true professional. I would also like to thank Sam Kashani for his help and support with servicing my vehicle. More

A+ customer service from Alejandro Luna! Dropped off my Q5 for some roof rack repairs. Alejandro took excellent care from A to Z & very prompt with update communication. Thank you! Dropped off my Q5 for some roof rack repairs. Alejandro took excellent care from A to Z & very prompt with update communication. Thank you! More

The associate name Peter was very professional on handling my issues. He was over and above what I expected. Thank you for taking care of my needs in a timely manner. handling my issues. He was over and above what I expected. Thank you for taking care of my needs in a timely manner. More

Stacy Samuel was awesome to work with. I had a check engine light on that Ontario couldn't figure out. It was off when I left Ontario and it came back on the next morning. Highly frustr I had a check engine light on that Ontario couldn't figure out. It was off when I left Ontario and it came back on the next morning. Highly frustrated, I called to schedule an appointment, as Ontario said if it come on again just bring it back. They couldn't fit me in for 4 days. I booked an appointment in Riverside and Stacy helped me out. She was very attentive and followed up like I have never experienced. When Riverside was having trouble figuring out the issue Stacy realized I couldn't sit in the lobby all day and got me a loaner. So far so good. The check engine light is still off. Stacey continues to follow up to confirm the problem was resolved. 10 out of 10 in Riverside because of Stacy. I will be coming back because of Stacy Samuel! More

Stacy Samuel is an asset to Walter's Audi. She is always ready to help in a very open and professional way. I truly appreciate the care she always takes with me and my A4. I highly recommend h She is always ready to help in a very open and professional way. I truly appreciate the care she always takes with me and my A4. I highly recommend her, and Walter's! More

Prompt and professional service with a smile. Comfortable waiting area. Stacy was helpful and informative. Comfortable waiting area. Stacy was helpful and informative. More

Appointment setting great. Greeting great. Communication great. Service rep Peter Yonus did a great job. Greeting great. Communication great. Service rep Peter Yonus did a great job. More

Service your vehicle here is an awesome experience. They have a comfortable lounge to wait for your vehicle. Stacy (service advisor) is very helpful in answering all my questions. They have a comfortable lounge to wait for your vehicle. Stacy (service advisor) is very helpful in answering all my questions. More

Stacy is a truly caring and professional service advisor for Walters Audi. She definitely raises the bar on customer satisfaction. I cannot thank Stacy enough! for Walters Audi. She definitely raises the bar on customer satisfaction. I cannot thank Stacy enough! More

Excellent service by both the service writer Christopher Ostman and the technician. The waiting area is always clean and inviting. Ostman and the technician. The waiting area is always clean and inviting. More