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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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February 08, 2023

Stacy Samuel is always so easy to work with and made my experience at Walter’s so pleasant. More

by katherinejfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gonzalez, Christopher Ostman
Feb 09, 2023 -

Audi Riverside responded

Katherine, Thank you for leaving Stacy this wonderful review! We are so glad that she could consistently provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 07, 2023

I dealt with Stacy Samuel at Walters. She was a great Service person to deal with. She made me feel very comfortable with bringing in my Audi for Service. She was very professional. I was More

by joseph.cavanagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Audi Riverside responded

Joseph, Thank you for taking the time to leave Stacy this positive review! We are so glad that she could provide you with the quality care that you so much deserve. She will be honored to know that you deeply valued her service. We hope to see you again the next time your Audi is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 07, 2023

Excellente service and very clear on what the needs of the car was. Every issued was recoded and sent it to me. More

by hvallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Artalejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with 5-star service. Providing thorough and efficient service is so important to us here at Walter's Audi. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 04, 2023

Alex has been great when I've brought it my vehicle for a recall check and the complimentary tire rotation. Great service dept. More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Feb 06, 2023 -

Audi Riverside responded

R, Thank you for your 5-star rating! We are so glad that Alex could get your recall taken care of. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

February 01, 2023

Stacy Samuel was amazing to work with. She reached out to me to help resolve an issue, and made sure everything was done timely and to my satisfaction. She was a pleasure to work with an More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Feb 02, 2023 -

Audi Riverside responded

Keith, Thank you so much for your positive review! We are so glad that Stacy and Sam could provide you with quality and efficient service. It Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 27, 2023

A+ customer service from Alejandro Luna! Dropped off my Q5 for some roof rack repairs. Alejandro took excellent care from A to Z & very prompt with update communication. Thank you! More

by VLDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Jan 30, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Alejandro! We are so glad that he could get your automotive needs taken care of. Providing thorough and efficient service is so important to us. We hope to see you again the next time your Audi Q5 is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 27, 2023

Stacy Samuel was awesome to work with. I had a check engine light on that Ontario couldn't figure out. It was off when I left Ontario and it came back on the next morning. Highly frustr More

by Michael Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Samuel
Jan 27, 2023 -

Audi Riverside responded

Michael, Thank you for taking the time to leave Stacy this positive review! We are so glad that she took great care of you during your visit here at Walter's Audi of Riverside. Your safety and satisfaction are our utmost priorities and Stacy will be honored to know that you deeply valued her service. Please do not hesitate to give us ac all if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 26, 2023

Prompt and professional service with a smile. Comfortable waiting area. Stacy was helpful and informative. More

by dv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are happy to hear that Stacy could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 26, 2023

Appointment setting great. Greeting great. Communication great. Service rep Peter Yonus did a great job. More

by Lancehairgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Jan 27, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that Peter could provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 26, 2023

The associate name Peter was very professional on handling my issues. He was over and above what I expected. Thank you for taking care of my needs in a timely manner. More

by Ben.fort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Audi Riverside responded

Ben, Thank you for leaving Peter this positive review! Providing thorough and efficient service is so important to us, and we are glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

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