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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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March 13, 2023

I had an appointment for my RS5 for a minor concern, and I just knew that leaving my car with Alejandro and everything will be taken care of and I wouldn’t have to worry about other issues coming up. He tru More

by 90scwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro 5 star,
Mar 13, 2023 -

Audi Riverside responded

Thank you for leaving Alejandro this positive review! We are so glad that he could provide you with the quality care that you deserve and he will be delighted to know how confident you are in his efforts. It is our pleasure to serve you and your Audi RS 5's needs in an way possible. Please do not hesitate to give us a call if you ever any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 11, 2023

I am always very comfortable leaving my Audi with Walters Audi Riverside. I am very fussy with my Quattro and they never disappoint, service writer Peter was especially professional. Thank you for another gr More

by andrew uerling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Audi Riverside responded

Andrew, Thank you so much for your positive review! We are so glad that Peter consistently takes great care of you and your Audi Quattro, and that he made this experience with us no different. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 06, 2023

Service advisors are top notch. Service technicians are knowledgeable on EVs and Walter’s Audi is my go to dealership for purchases and service. More

by dave64us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Mar 07, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your positive review! We are happy to hear that our team could provide you with the A+ service that you deserve. It is is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 06, 2023

I only utilize Riverside Audi for my service needs, and I have been satisfied with my service provided. They are professional, timely, and provide great customer service., I have utilized another Audi dealer More

by Angela S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Mar 07, 2023 -

Audi Riverside responded

Angela, Thank you so much for your 5-star rating! It is an honor to have your confidence and loyalty, and we are so glad that our team could provide you with top-notch service. Your satisfaction means so much to us. We look forward to continue providing you and your Audi with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 06, 2023

Excellent service. I love and appreciate the video reports by that the technicians provide from the vehicle. Thank you. More

by Luis "Lucky" Guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman, Sam Kashani
Mar 07, 2023 -

Audi Riverside responded

Luis, Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 24, 2023

Good honest service and very quick. Found the problems and explained in detail what was going on. More

by Deetizze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. Providing thorough and efficient service is so important to us. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 23, 2023

Great service, friendly, helpful, and always on time! I recommend Walters Audi if you ever need anything done right. More

by fernie88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Feb 24, 2023 -

Audi Riverside responded

Fernie, Thank you so much for your positive review and recommendation! We are delighted that our team could provide you with quality and efficient service. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 22, 2023

I do not need to talk about the personnel because in the end they all say what you want to hear. This is regarding the way they handle your vehicle while it is in the shop. I have taken my Audi A6 from More

by Rodcorrales
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Samuel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kashani
Feb 23, 2023 -

Audi Riverside responded

Hi Rod, Thank you for bringing this to my attention. I have located your service records here and I will speak to our Service department about your recent experience. Hang tight while I look into this further and we will reach out to you shortly. John Scholz General Manager Walter’s Audi (951) 441-6183

February 14, 2023

I had my car repaired at Walter's Audi on February 11, 2023 and I was greeted by Christopher Ostman who was pleasant, helpful, and professional. He went over the repairs with me and stayed in touch with m More

by audicar,777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Feb 15, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Christopher! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your Audi's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 14, 2023

Exceptional customer service! Alejandro Luna has kept me posted from beginning to end on the status of my vehicles service. Highly satisfied with the service at Walter’s Audi. More

by amartinezx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Feb 15, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your wonderful review! Providing top-notch service is so important to us, and we are glad that Alejandro's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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