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Audi Riverside - Service Center

Riverside, CA

4.9
1,169 Reviews

1,169 Reviews of Audi Riverside - Service Center

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May 27, 2023

I apologized for the late review. This Dealership takes good care of the customer's car during servicing and I really appreciate it. More

by quesmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Audi. We are happy to hear that our team took great care of you and your automotive needs. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 27, 2023

I apologized for the late review. Stacy was very helpful in answering all my questions regarding my vehicle. More

by quesmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Riverside responded

Thank you for taking the time to leave Stacy this 5-star rating! We are so glad that she could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 26, 2023

Peter Younes was my service advisor, and he was pleasant and helpful. It was my first time at their service center, and I was pleasantly surprised with how thorough and diligent they were with the diagnosti More

by marinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Audi Riverside responded

Marinaj, Thank you so much for your positive review and recommendation! Offering thorough and efficient service is so important to us here at Walter's Audi, and we are glad that Peter provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 19, 2023

They are really helpful, I like going there. They get the job done. Everyone is great especially Stacy. More

by Cazareschristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
May 19, 2023 -

Cazareschristina responded

Keep up with the great work!!!!

May 19, 2023 -

Audi Riverside responded

Thank you so much for your excellent review! We are so glad that Stacy and the team consistently take great care of you. Our guests' satisfaction is our utmost priority here at Walter's Audi and we hope that you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 18, 2023

My 2017 Q7 has been serviced by your dealership since purchased. Your staff has always made my visits a pleasurable experience. They have always been professional, courteous and are a true asset. Than More

by jcandelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Audi Riverside responded

Jcandelas, Thank you for taking the time to leave us this wonderful review! We are honored that you have continuously confided in us with your 2017 Audi Q7's needs, and we are so glad that our team consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 18, 2023

Stacy Samuel was very helpful and attended to my needs regarding about my vehicle. She answered all the concerns I had regarding about the recommendations that were needed fro my vehicle. More

by marym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Audi Riverside responded

Marym, Thank you for sharing the positive experience you had with Stacy. We are so glad that she took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 18, 2023

Great costumer service from the desk service person (Peter) to the mechanic would highly recommend this place More

by Chico61370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Audi Riverside responded

Thank you so much for your positive review and recommendation! We are delighted that Peter and the team could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 10, 2023

Very good services. Staffs are very nice and friendly. I will recommend more customer will visit this walker’s Audi in Riverside. More

by Chanelchau977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
May 11, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your 5-star rating! We are so glad that our team could provide you with top-notch service. It is an honor to have earned your kind recommendation. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 09, 2023

James Rocha was very courteous and attentive to my needs. He helped to re-install my seat cover while the technician couldn't do it for warranty service reasons. And, James explained how the pre-purchased se More

by Chowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Audi Riverside responded

Thank you for taking the time to leave James this 5-star rating! We are so glad that James could assist you in re-installing your seat cover and that he could provide you with an informative experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 04, 2023

James Rocha is a rock star! He listened patiently while I explained the issue the car was having and then worked tenaciously to resolve the issue and provide excellent service. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Audi Riverside responded

Stephanie, Thank you for leaving James this positive review! We are so glad that he could put you at ease and get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities here at Walter's Audi and he will be honored to know that you deeply valued his service. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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