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Audi Riverside - Service Center

Riverside, CA

4.9
1,163 Reviews

1,163 Reviews of Audi Riverside - Service Center

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May 17, 2023

My 2017 Q7 has been serviced by your dealership since purchased. Your staff has always made my visits a pleasurable experience. They have always been professional, courteous and are a true asset. Than More

by jcandelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Audi Riverside responded

Jcandelas, Thank you for taking the time to leave us this wonderful review! We are honored that you have continuously confided in us with your 2017 Audi Q7's needs, and we are so glad that our team consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 10, 2023

Very good services. Staffs are very nice and friendly. I will recommend more customer will visit this walker’s Audi in Riverside. More

by Chanelchau977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
May 11, 2023 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your 5-star rating! We are so glad that our team could provide you with top-notch service. It is an honor to have earned your kind recommendation. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 09, 2023

James Rocha was very courteous and attentive to my needs. He helped to re-install my seat cover while the technician couldn't do it for warranty service reasons. And, James explained how the pre-purchased se More

by Chowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Audi Riverside responded

Thank you for taking the time to leave James this 5-star rating! We are so glad that James could assist you in re-installing your seat cover and that he could provide you with an informative experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 04, 2023

James Rocha is a rock star! He listened patiently while I explained the issue the car was having and then worked tenaciously to resolve the issue and provide excellent service. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Audi Riverside responded

Stephanie, Thank you for leaving James this positive review! We are so glad that he could put you at ease and get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities here at Walter's Audi and he will be honored to know that you deeply valued his service. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 03, 2023

Stacy Samuel was very courteous and professional. When I requested she ascertain whether or not one of the recommended repairs was covered by my extended warranty she quickly got the claim filed and More

by beemersrule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Audi Riverside responded

Thank you for leaving Stacy this positive review! We are so glad that she took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities here at Walter's Audi. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 02, 2023

Everyone is competent, friendly & accommodating. The service is done on time. There is a comfortable area to wait with snacks & beverages. Stacey Samuel's always answers my questions & shows me thi More

by j.hora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Audi Riverside responded

J.hora, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Stacy and the team consistently provide you with nothing less. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 28, 2023

Thank you Alejandro Luna for your courteous & wonderful customer service! You are very helpful & knowledgeable! More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Apr 28, 2023 -

Audi Riverside responded

Angel, Thank you for leaving Alejandro this 5-star rating! We are so glad that he could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority here at Walter's Audi. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 28, 2023

My Service Advisor James Rocha very attentive & respectful excellent employee in my experience & opinion with Audi Riverside .also James went to lunch so Peter Younes finished the service by closi More

by whtsmata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Younes
April 27, 2023

Stacy is great. She took care of everything over the phone. I’m happy that she was my consultant. I’ll be going back to this location. Thank you Stacy and everyone. More

by cathydiller
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Audi Riverside responded

Cathy, Thank you for leaving Stacy this positive review! Providing top-notch service is so important to us, and we are glad that her efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 24, 2023

Peter Younis in the service department is always friendly, knowledgeable and provides top notch customer service. More

by Gamafit4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Audi Riverside responded

Thank you for leaving Peter this 5-star rating! We are happy to hear that he could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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